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It Process Manager Jobs in Excelsior, MN (NOW HIRING)

Project Manager - IT

Eden Prairie, MN

$100K - $118K/yr

As an IT Project Manager, you will lead IT Projects following the PMO governance framework. The ... Execute project Communication Plans per Tennant PMO processes and specific project needs.

Project Manager - IT

Eden Prairie, MN · On-site

$100K - $118K/yr

As an IT Project Manager, you will lead IT Projects following the PMO governance framework. The ... Execute project Communication Plans per Tennant PMO processes and specific project needs.

Project Manager - IT

Eden Prairie, MN · On-site

$100K - $118K/yr

As an IT Project Manager, you will lead IT Projects following the PMO governance framework. The ... Execute project Communication Plans per Tennant PMO processes and specific project needs.

Project Manager - IT

Eden Prairie, MN · On-site

$100 - $140/hr

As an IT Project Manager,you will leadITProjectsfollowing thePMO governance framework. The Project ... Execute project Communication Plans per Tennant PMO processes and specific project needs.

IT Manager

Minneapolis, MN · On-site

$95K - $117K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... Technology advocate for the site, maintains alignment between Lean manufacturing processes while ...

New

IT Manager

Minneapolis, MN

$99K - $121K/yr

The ISC IT Manager - Bloomington is responsible for the overall IT performance at their assigned ... Technology advocate for the site, maintains alignment between Lean manufacturing processes while ...

Posted today

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system ... Oversee hardware, software, systems, and user-support processes * Support network, infrastructure ...

IT Manager

Eden Prairie, MN

$96K - $118K/yr

IT Manager Position Overview: Due to HM Cragg's continued growth and increasing reliance on secure ... business process requirements, functional configuration decisions, user training, and data ...

IT Manager

Eden Prairie, MN · On-site

$135K - $155K/yr

The IT Manager reports to the IT Director.IT Manager Responsibilities/Accountabilities: · ... business process requirements, functional configuration decisions, user training, and data ...

Manager, IT Site

Eden Prairie, MN · On-site

$96K - $118K/yr

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff ...

Manager, IT Site

Eden Prairie, MN

$96K - $118K/yr

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff ...

IT Manager

Golden Valley, MN · On-site

$99K - $121K/yr

The IT Manager provides a mix of hands-on and organizational leadership for all information systems ... processes and ensure high-quality training and resources for internal and external clients in all ...

New

IT Manager

Plymouth, MN · On-site

$100K - $125K/yr

Leads the Information Technology Services (ITS) function with a modern, security focused, and strategic mindset. Oversees daily ITS operations, manage staff, drives cybersecurity initiatives, leads ...

IT Manager

Golden Valley, MN · On-site

$98K - $120K/yr

We are looking for an experienced IT Manager to lead technology operations and long-term planning for a healthcare organization in Golden Valley, Minnesota. This role will guide the performance ...

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Showing results 1-20

It Process Manager information

See Excelsior, MN salary details

$38K

$113.7K

$186.2K

How much do it process manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for it process manager in Excelsior, MN is $113,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $144,800.00 per year, depending on experience, location, and employer.

What is an IT Process Manager?

IT Process Managers are professionals responsible for designing, implementing, and optimizing IT processes within an organization. They ensure that IT services and operations run efficiently, align with business objectives, and comply with relevant standards or frameworks, such as ITIL. Their role often involves analyzing existing processes, identifying areas for improvement, and coordinating with different teams to enhance service delivery and operational effectiveness.

How does an IT Process Manager typically collaborate with other departments to improve organizational efficiency?

An IT Process Manager works closely with various departments, such as operations, finance, and human resources, to streamline and optimize IT-related workflows. This role often involves facilitating cross-functional meetings, gathering feedback from stakeholders, and ensuring that IT processes align with business objectives. Successful collaboration requires strong communication skills and the ability to translate technical requirements into actionable plans that support broader organizational goals. By fostering cooperation and understanding between teams, IT Process Managers help drive continuous improvement and efficiency throughout the company.

What are the key skills and qualifications needed to thrive as an IT Process Manager, and why are they important?

To thrive as an IT Process Manager, you need expertise in IT service management, process optimization, and a solid understanding of ITIL frameworks, often supported by a degree in information technology or related fields. Familiarity with ITSM tools like ServiceNow, Jira, and relevant certifications such as ITIL or COBIT are typically required. Strong leadership, analytical thinking, and effective communication skills help in driving process improvements and fostering cross-functional collaboration. These competencies ensure efficient IT operations, enhanced service delivery, and alignment of IT processes with business objectives.

What is the difference between It Process Manager vs It Service Desk Manager?

AspectIt Process ManagerIt Service Desk Manager
Primary FocusOverseeing IT processes and workflowsManaging service desk operations and support teams
CertificationsITIL, PMP, Six SigmaITIL, HDI Support Center Manager
Work EnvironmentProcess improvement, project coordinationCustomer support, incident resolution
Industry UsageBusiness process optimization in ITHelp desk and technical support services

The It Process Manager focuses on optimizing IT workflows and processes, ensuring efficiency and compliance. In contrast, the It Service Desk Manager concentrates on managing support teams to deliver effective technical assistance. Both roles require ITIL knowledge and are vital in IT service management, but their core responsibilities differ significantly.

Is an IT process manager a stressful job?

An IT process manager often faces stress due to managing complex IT workflows, meeting project deadlines, and ensuring system stability. The role requires strong organizational skills and the ability to handle high-pressure situations, especially during system outages or critical updates.

Project Manager - IT

Eden Prairie, MN


Tennant Company

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

212th of 495 rated machine equipment manufacturers

Good employer

Paid breaks

Recommended by parents


$100K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Location: United States - Eden Prairie, MN

Pay: $Top - Bottom

With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.

Job Description: 

As an IT Project Manager, you will lead IT Projects following the PMO governance framework.  The Project Manager is responsible for planning, executing and delivering projects on time, within scope and within budget.   You will be accountable, and will own the success of the entire project from approval to administrative closeout.

Being a highly motivated team leader, who can communicate and influence effectively in a cross-functional environment is essential for success.  The role involves engaging with multi-disciplined team members, executive staff members, business partners, and suppliers.  You must possess the ability to promote collaborative decision-making, provide direction and ensure that the team understands key objectives, tasks and timeframes. You must be able to objectively evaluate and manage risks to project objectives and be comfortable driving difficult discussions and project decisions. The ability to effectively lead through ambiguity and drive towards clarity leveraging PMO Governance processes is critical for success in the role. 

Primary Objectives:  

  • Lead the planning, execution, monitoring and successful delivery of multiple IT Projects for Tennant.
  • Ensure that project complies with the PMO governance framework, organizational objectives and quality standards.
  • Track and report project performance using key performance indicators, including schedule, budget-to-actuals, issues and risks.   
  • Lead cross-functional project teams successfully through the entire life cycle of the project.
  • Manage stakeholders’ expectations and needs ensuring that the defined project scope, delivers on the key objectives and that the execution is controlled in a way that delivers on stated business value.  
  • Execute project Communication Plans per Tennant PMO processes and specific project needs.  
  • Actively support and champion the maturation and adoption of the PMO Governance framework.

Accountable for:  

  • The overall leadership and success of the project. 
  • Project performance as measured by defined metrics including Cost, Scope, Schedule and Quality. 
  • Building and leading multi-discipline project teams using resources across IT and supporting business functions. 
  • Coordinating and managing all project documentation as required by the IT process framework including phase gate review materials and presentations. 
  • Developing and managing comprehensive project plans that ensure delivery of stated project objectives and deliver value to Tennant.
  • Communicating all aspects of project status, risks, issues and mitigation plans to a diverse stakeholder group (in a manner that is appropriate to stakeholder needs and in accordance with PMO guidelines).

Required Skills: 

  • Exceptional cross-functional leadership and team building skills. 
  • Exceptional communication skills at all levels of the organization.  
  • Exceptional understanding of project management principles and the project life cycle.
  • Ability to navigate ambiguity by applying PMO governance processes to drive clarity and alignment (ensuring successful project execution). 
  • Exceptional organizational, planning and management skills using industry standard tools and methods.  
  • Exceptional cross-functional perspective including business functions, IT, engineering, marketing, procurement, sales, and service.  
  • Knowledge of IT and business process fundamentals.  

Total Compensation = Pay range + Benefits

Posted salary ranges are made in good faith. Tennant Co. reserves the right to adjust ranges depending on the experience/qualifications of the selected candidate as well as internal and external equity.  The salary range reflects both entry into the role and future growth. Total Compensation = Base Salary + Benefits

Benefits = A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, 8 paid company holidays and 3 personal holidays dental and vision coverage, wellness rewards, robust family support programs, company‑paid disability and life insurance, and a full Employee Assistance Program.

 

Defining Our Employee Value Proposition   

At Tennant Company, we…  

Discover fulfilling work with opportunities for growth and meaningful recognition. 
Drive the quality and innovation our customers rely on in our products and services. 
Connect with people who care about each other, our brands and our communities.

These are the principles that define how our employees experience Tennant Company, make Tennant a great place to grow your career, and are at the core of our legacy and future. Together, they serve as guideposts for working with our customers, our partners and one another.

Begin your journey with us. Let's reinvent how the world cleans.  

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.


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