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It Problem Manager Jobs in Piscataway, NJ (NOW HIRING)

SHI

Change & Release Manager

Somerset, NJ

Manage the end-to-end lifecycle of IT changes and releases. * Ensure all requests satisfy ... Align Change Management, Release Management, Incident Management, and Problem Management processes.

Ellipsis Labs, Inc

Office Manager

New York, NY · On-site

Own the day-to-day operations that keep the office running well, including developing a strong sense of what the space needs before it becomes a problem * Manage inventory, including laptop ...

SafeHorizon

IT Inventory Control Specialist

Manhattan, NY · On-site

$34.06 - $37.36/hr

Document and monitor all IT equipment lifecycle from procurement to disposal. Procurement Support ... Ability to work independently and manage multiple tasks effectively. * Problem-solving and ...

Red Bull

2026 Internship, Fall - IT

Harrison, NJ · On-site

$15.75 - $21/hr

... problem-solving. In addition, give interns a taste of different career paths within IT and help ... Contribute to ongoing IT projects by performing tasks assigned by project managers or team leads ...

AEG

2026 Internship, Fall - IT

Harrison, NJ · On-site

$15.75 - $21/hr

... problem-solving. In addition, give interns a taste of different career paths within IT and help ... Contribute to ongoing IT projects by performing tasks assigned by project managers or team leads ...

Red Bull

2026 Internship, Fall - IT

Harrison, NJ · On-site

$15.75 - $21/hr

... problem-solving. In addition, give interns a taste of different career paths within IT and help ... Contribute to ongoing IT projects by performing tasks assigned by project managers or team leads

Red Bull

2026 Internship, Fall - IT

Harrison, NJ · On-site

$15.75 - $21/hr

... problem-solving. In addition, give interns a taste of different career paths within IT and help ... Contribute to ongoing IT projects by performing tasks assigned by project managers or team leads

Red Bull

2026 Internship, Fall - IT

Harrison, NJ

$15.75 - $21/hr

... problem-solving. In addition, give interns a taste of different career paths within IT and help ... Contribute to ongoing IT projects by performing tasks assigned by project managers or team leads

Lorven Technologies

Senior Java Developer Ops IT

Iselin, NJ · On-site

$58.25 - $74.25/hr

Senior Java Developer Ops IT Location: Iselin, New Jersey (onsite) Responsibilities * Hands on ... Excellent communication and stakeholder management. * Strong problem-solving and analytical skills.

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Piscataway, NJ

It Problem Manager information

See Piscataway, NJ salary details

$20K

$74.8K

$138.2K

How much do it problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it problem manager in Piscataway, NJ is $74,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $90,100.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What job categories do people searching It Problem Manager jobs in Piscataway, NJ look for?

The top searched job categories for It Problem Manager jobs in Piscataway, NJ are:

What cities near Piscataway, NJ are hiring for It Problem Manager jobs?

Cities near Piscataway, NJ with the most It Problem Manager job openings:

It Problem Manager jobs near you

Infrastructure Project Manager

Archer IT

Weehawken, NJ

Contractor

Re-posted 2 days ago

Job description

Company Description

Archer IT is a NYC based recruiting firm and trusted adviser to leading companies in the financial services and technology industries. Our client has a current opening for a Infrastructure Project Manager in New Jersey.

Job Description

Leading investment bank has a great opportunity for a Project Manager to join a growing team working on a global infrastructure project. You will be responsible for scheduling of network changes in support of the migration of servers from one network to another. As part of the migration the client will change Load Balancer configurations from one platform to another and update internal firewalls to reflect new IP assignments. 

Qualifications

Your expertise

  • 5 - 10 years' experience in program and project management roles working on network related projects
  • Investment banking and/or large telecom industry experience
  • Data Center Migration
  • Prior experience in working on programs which covered F5, Citrix Netscaler and Juniper Firewalls is required.
  • Ability to work independently and self-efficient with experience in communication and stakeholder management
  • Ability to take ownership of complex issues and be responsible for their resolution
  • A proven track record in the design and implementation of large scale IT projects 
  • Ability to work in a complex environment with a large number of dependencies
  • The ability to adapt and network across a global organization to work well with the team and to present well to senior Stakeholders

You are

  • Results-oriented individual with strong problem-solving, influencing, consensus building and negotiating skills
  • Highly driven and motivated with a can-do attitude and with a desire to drive change in the organization
  • Highly organized, able to track multiple priorities, eager to learn and to solve complex problems
  • Reliable and able to form honest opinions 
  • Flexible, adaptable and pragmatic
Additional Information

This is a contract position.

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