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It Problem Manager Jobs in Durham, NH (NOW HIRING)

Walmart

Senior Manager - Warehousing

Deerfield, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Epping, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Nottingham, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Raymond, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Auburn, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Danville, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

East Hampstead, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Chester, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

Sandown, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Walmart

Senior Manager - Warehousing

East Candia, NH · On-site

$140K - $211K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

It's a high‑impact opportunity to influence both strategy and day‑to‑day operations. What You ... Are highly skilled in continuous improvement and data-driven problem solving, with the ability to ...

Dunkin'

Restaurant Manager

Somersworth, NH · On-site

$16/hr

  • Medical

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Dunkin'

Restaurant Manager

Rochester, NH · On-site

$16/hr

  • Medical

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

FedPoint

Team Leader, IT Service Operations

Portsmouth, NH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and Problem Management processes, ensuring SLAs are met and acting as point of escalation. • ... IT audits, preparing process documentation and presenting evidence to management and auditors.

McDonald's

Shift Leader / Manager

Haverhill, MA · On-site

$18/hr

  • PTO

You have commitments to your family, friends, and school- No problem! We will try to arrange your ... McDonald's USA will not receive a copy of your employment application and it will have no ...

Lonza

Operations Technology Manager

Portsmouth, NH · On-site

  • Retirement

The Operations Technology (OT) Manager provides strategic leadership for site OT functions ... Knowledge of IT/OT integration and cybersecurity principles. * Strong leadership and problem ...

Dunkin'

Assistant Manager

Hooksett, NH · On-site

$15/hr

We value hardworking and enthusiastic employees and we make it a priority to ensure their success ... Financial literacy and analytical/problem solving skills * Access to a vehicle and a valid Driver ...

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Showing results 21-40

All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Durham, NH

It Problem Manager information

See Durham, NH salary details

$19.6K

$73.3K

$135.3K

How much do it problem manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it problem manager in Durham, NH is $73,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Durham, NH as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $73,270 per year, or $35.2 per hour.

Senior Manager - Warehousing

Walmart

Deerfield, NH • On-site

$140K - $211K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,398 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary... What you'll do...The Senior Manager II, Site Engineer role sits at the center of Distribution Center performance, partnering closely with site and network leaders to drive meaningful, end‑to‑end operational improvements. You’ll lead a team of engineers while applying continuous improvement principles to eliminate losses, strengthen standard work, and elevate execution across the building. It’s a high‑impact opportunity to influence both strategy and day‑to‑day operations.
What You’ll Do
  • Build strong strategic partnerships with the General Manager, Assistant General Manager, and Process Improvement Manager to drive Distribution Center performance improvements.
  • Lead and balance the workloads of Process and Quality Engineers across network-driven initiatives and building-specific improvement opportunities.
  • Apply continuous improvement tools such as Root Cause Analysis, Time and Motion Studies, Statistical Process Control, Process Deviation, 5S, and Six Sigma to eliminate losses and establish sustainable standards.
  • Support the Walmart Performance System by engaging leaders, demonstrating program effectiveness, and strengthening problem-solving capabilities through the Daily Management System.
  • Drive execution of multiple business plans and projects by identifying operational needs, setting priorities, removing barriers, measuring progress, and adjusting plans as needed.
  • Collaborate in the implementation and deviation process of network One Best Way standards to ensure consistent and effective execution.
You’ll Sweep Us Off Our Feet If You…
  • Have strong knowledge of Distribution Center operations, including loss profiles, process improvement methodologies, and hands-on operational experience.
  • Bring demonstrated experience leading teams of engineers or technical professionals in a fast-paced operational environment.
  • Are highly skilled in continuous improvement and data-driven problem solving, with the ability to translate insights into practical solutions.
  • Can manage multiple priorities while maintaining focus on both short-term execution and long-term process sustainability.
  • Excel at influencing leaders and stakeholders through clear communication, collaboration, and results.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $140,800.00 - $211,200.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Engineering or related field and 4 years’ experience in Continuous Improvement work or related area OR 6 years’ experience in Engineering, Continuous Improvement work or related area.
4 years’ experience leading teams.
Knowledge and application of a functioning Quality Management System elements (for example, Statistical Process Control, Failure Mode and Effects Analysis, Quality Key Performance Indicators).
Demonstrated project ownership resulting in sustainable, long term savings.
Experience using Microsoft Office Suite. Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Conducting work measurement, predetermined time systems, and related analysis Masters: Business Administration, Masters: Computer Engineering Primary Location... 42 FREETOWN RD, RAYMOND, NH 03077-2385, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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