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It Pos Jobs (NOW HIRING)

Harbortouch

POS Support Representative

Allentown, PA

$17.75 - $24/hr

A POS Support Representative is expected to work with customers to identify POS system related ... We are always looking for candidates that have an IT degree or in pursuit of one. * Bilingual ...

Harbortouch

POS Support Representative

Allentown, PA · On-site

$17.75 - $24/hr

A POS Support Representative is expected to work with customers to identify POS system related ... We are always looking for candidates that have an IT degree or in pursuit of one. * Bilingual ...

Spencer's

POS Lead - Second Shift

Egg Harbor Township, NJ · On-site

$25 - $27.50/hr

Whether it's developing new and exclusive costumes, quality testing products, or implementing ... Perform all duties of a POS Associate, including initial problem identification and supporting ...

Mike's Hard

Associate Manager, POS & Offers

Chicago, IL · On-site

$71K - $89K/yr

The Associate Manager, POS will own the timeline and process to flawlessly deliver OW1 & OW2 ... It is the driving force behind why we do what we do every single day, connecting our global ...

POS Networks

Field Technician

Miami, FL · On-site

$19 - $25.75/hr

... IT equipment. Essential Job Duties Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets). Supports and maintains POS related devices, like POS printers ...

Catalyst Brands

Engineer 2 - POS Tester

Dallas, TX · On-site

$129K/yr

Engineer 2 - POS Tester Position Location: 6501 Legacy Drive, Suite B100, Plano, TX 75024 Salary ... IT associates as well as JCPenney business customers to create test strategies, execute test ...

POS Networks

Field Technician

Miami, FL

$19 - $25.75/hr

... IT equipment. Essential Job Duties Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets). Supports and maintains POS related devices, like POS printers ...

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It Pos information

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$60K

$113.7K

$156K

How much do it pos jobs pay per year?

As of Jul 15, 2026, the average yearly pay for it pos in the United States is $113,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are IT POS professionals and what do they do?

IT POS (Information Technology Point of Sale) professionals are specialists who manage, maintain, and troubleshoot point of sale systems used by businesses to process transactions. They ensure the smooth operation of both hardware and software components of POS systems, including cash registers, card readers, and inventory management tools. Additionally, IT POS professionals may handle system upgrades, provide technical support to users, and integrate POS solutions with other business systems. Their role is critical in retail, hospitality, and other industries that rely on efficient transaction processing.

What is the difference between It Pos vs Network Technician?

AspectIt PosNetwork Technician
Required CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, client sites, help desksOffice settings, server rooms, client networks
Industry UsageIT support, hardware setup, troubleshootingNetwork installation, maintenance, troubleshooting

It Pos and Network Technicians both support IT infrastructure but focus on different areas. It Pos typically handles hardware, software, and user support, while Network Technicians specialize in network setup and maintenance. Both roles require certifications like CompTIA A+ or Network+ but differ in specific skills and daily tasks.

What are the key skills and qualifications needed to thrive as an IT Professional, and why are they important?

To thrive as an IT Professional, you need a solid understanding of computer systems, networking, troubleshooting, and often a degree in information technology or related certifications such as CompTIA A+, Microsoft, or Cisco. Familiarity with operating systems, cloud platforms, cybersecurity tools, and ticketing systems is typically required. Strong problem-solving abilities, communication, and adaptability help IT professionals excel in dynamic environments. These skills ensure effective support, secure operations, and continuous improvement in rapidly changing technological landscapes.

What are some common challenges faced by IT professionals in cross-functional teams?

IT professionals often work closely with colleagues from non-technical departments, which can present challenges such as bridging communication gaps, translating technical concepts into easy-to-understand language, and aligning project timelines with business goals. Success in these environments requires strong interpersonal skills, adaptability, and proactive problem-solving to ensure technical solutions meet the needs of all stakeholders. Regular collaboration and clear documentation can help overcome these challenges and contribute to effective teamwork.
More about It Pos jobs
What cities are hiring for It Pos jobs? Cities with the most It Pos job openings:
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It Pos jobs near you
Infographic showing various It Pos job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $113,676 per year, or $54.7 per hour.
POS Support Representative

POS Support Representative

Harbortouch

Allentown, PA

$17.75 - $24/hr

Full-time

Posted 8 days ago

Job description

Company Description

Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually, with those numbers continually increasing. We are looking for unique, hands on, and forward looking individuals who are enthusiastic for creating an experience our clients will remember.

Job Description

A POS Support Representative is expected to work with customers to identify POS system related problems and advise them on solution. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the trouble shooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real time. Representatives are also expected to acquire an in depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills.

Qualifications

Responsibilities:

  • Research and resolve Point of Sale terminal issues and questions from our merchants and our Independent Sales Representatives.
  • Ability to listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Improve terminal performance by identifying problems; recommending changes

Diagnose customer issues through process of elimination by asking probing questions

  • Provide customers with efficient and courteous service.
  • Provide resolution by identifying problems; researching answers & guiding merchants through corrective steps
  • Receive & resolve inbound calls, emails, chats, tasks, & tickets
  • Make follow up outbound calls to customers to ensure their issues are resolved completely

Required Skills:

Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus.

Excellent listening, written, and verbal communication skills

Strong problem solving skills with proficient attention to detail

Must be able to handle multiple tasks at once in a fast paced inbound call center environment

Interact and coordinate with other departments to resolve customer issues

Ability to adapt to and implement change

Creative and forward thinking

Proficient in relevant computer applications

  • Experience with one of the following is required: Windows NT, 2000, 2003, XP


Preferred Skills:

  • An A+ certification is beneficial.
  • We are always looking for candidates that have an IT degree or in pursuit of one.
  • Bilingual (English/Spanish) is a plus
  • 2+ years Customer Service/ Technical Support experience preferred
  • Experience in the banking or credit card processing industry preferred
Additional Information

All your information will be kept confidential according to EEO guidelines.

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