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It Operations Jobs in Texas (NOW HIRING)

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How much do it operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it operations in Texas is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.60 per hour, depending on experience, location, and employer.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

Is IT operations a high paying job?

IT operations roles are generally considered well-paying, especially for those with experience, certifications, and skills in network management, cybersecurity, or cloud services. Salaries vary based on location, company size, and level of responsibility, but they tend to be above average compared to many other IT positions.

Which IT operations job is the highest paid?

The highest-paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large teams and complex systems within organizations.

What are the most commonly searched types of It Operations jobs in Texas?

The most popular types of It Operations jobs in Texas are:

What cities in Texas are hiring for It Operations jobs?

Cities in Texas with the most It Operations job openings:

It Operations jobs near you
Infographic showing various It Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,279 per year, or $19.8 per hour.

Manager, IT Operations & Service Delivery

Gulf Coast Blood

Houston, TX • Hybrid

Full-time

Posted 28 days ago

Job description

Manager, IT Operations & Service Delivery

Join our team of heroes!

Are you seeking daily adventure while advancing your career? Look no further.

SCOPE OF RESPONSIBILITY

The Manager, IT Operations & Service Delivery oversees the end-to-end delivery of an organization’s IT services, ensuring reliability, efficiency, and compliance while aligning IT operations with business objectives. This role is responsible for ensuring the stable, secure, and efficient operation of IT infrastructure and services, while also managing the processes, people, and performance that deliver those services to internal and external customers.

Just For You:

  • Free Parking!

  • Career advancement.

  • Engaging and exciting opportunity to support and organization that SAVES LIVES.

Tips to thrive in our culture:

  • Embody our Core Values of Commitment, Integrity, and Respect.

  • Work to actively create experiences that inspire others to save lives, each and every day.

  • Embrace doing it right, making connections, and creating desired experiences.

  • Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

Essential Responsibilities

IT Operations Leadership (35%)

  • Lead and manage the IT operations team, including recruitment, performance management, and professional development.

  • Manage incident, problem, and request fulfilment processes to ensure timely resolution and root cause analysis.

  • Coordinate change and release management to minimize service disruption.

  • Plan and manage capacity and performance to meet current and forecast demand.

  • Oversee vendor and third-party relationships, contracts, and service levels.

Service Delivery Management (25%)

  • Develop and implement IT service delivery strategies to optimize quality and efficiency.

  • Monitor and analyze service performance metrics to identify improvement opportunities.

  • Conduct service reviews, risk assessments, and mitigation strategies.

  • Oversee IT service management tools and processes (e.g., ITIL frameworks).

Business Continuity Oversight (20%)

  • Lead business continuity and disaster recovery planning, testing, and improvements.

  • Manage cybersecurity posture including technical and administrative controls.

  • Own service delivery and operational performance against Service Level Agreements (SLAs) and key performance indicators (KPIs).

  • Maintain change control processes and documentation in alignment with quality standards.

Business Partnership & Stakeholder Engagement (10%)

  • Communicate service performance, challenges, and opportunities to stakeholders.

  • Serve as a trusted advisor for system capabilities, enhancements, and innovations.

  • Translate business requirements into technical solutions.

Team Leadership & Development (10%)

  • Lead and mentor service delivery teams to foster a customer-centric culture.

  • Foster a culture of accountability, continuous learning, and service excellence.

  • Support workforce planning and succession development.

Required Qualifications:

Education:

  • Bachelor’s degree in Information Technology, Computer Science, or related field required.

  • Master’s degree preferred.

Experience:

  • 5-8+ years of experience in IT infrastructure.

  • 3–5+ years in leadership roles.

  • Experience in healthcare, life sciences, blood banking, or regulated manufacturing required.

  • Strong technical knowledge of IT systems, project management, risk management, vendor negotiation, budgeting, and customer service.

Preferred Qualifications

  • Experience with system integration and interoperability (HL7, APIs, middleware).

  • ITIL 4 Foundation.

  • AWS Certified Solutions Architect.

  • Microsoft Azure Administrator.

  • CompTIA Security+.

Working Conditions & Physical Demands:

  • Work Environment: Hybrid (in-office and remote).

  • Physical Requirements: Ability to sit or stand for extended periods.

  • Travel: Occasional travel for site visits or vendor meetings.

  • Schedule: Standard business hours with after-hours support as needed.

Who We Are:

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.

Some Jobs Change Lives. Others Save Them.

Think you have what it takes to save lives with us? We want to hear from you.


EQUAL OPPORTUNITY EMPLOYER STATEMENT

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.