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It Operations Jobs in Georgia (NOW HIRING)

OneTrust

Senior IT (Cloud) Engineer

Atlanta, GA · On-site

The Challenge OneTrust is seeking an IT Engineer, AIEnabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloudfirst SaaS organization. This ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

cosm

IT Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...

cosm

IT Program Manager

Atlanta, GA

$111K - $112K/yr

Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...

cosm

IT Program Manager

Atlanta, GA

$111K - $112K/yr

Coordinate and monitor Venue IT operations and multiple concurrent IT projects within the program's portfolio. * Manage resource schedules to ensure optimal use of personnel, budgets, and technology ...

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All JobsIt Operations JobsIt Operations Jobs in Georgia

It Operations information

See Georgia salary details

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$17

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How much do it operations jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it operations in Georgia is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.48 per hour, depending on experience, location, and employer.

Is IT operations a high paying job?

IT operations roles often offer competitive salaries, especially for those with experience, certifications, and skills in areas like network management, cybersecurity, and cloud services. Salaries can vary based on location, company size, and level of responsibility, but generally, IT operations positions are considered well-paying within the tech industry.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

Which IT operations job is the highest paid?

The highest paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large IT teams and organizational technology strategies.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the most commonly searched types of It Operations jobs in Georgia?

The most popular types of It Operations jobs in Georgia are:

It Operations jobs near you
Infographic showing various It Operations job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, GA • On-site

Other

Posted 5 days ago

Job description

Leapfrog Services is seeking a Director of IT Operations & Engineering to lead technical operations across our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) environment.


This senior technical leadership role oversees multiple functions, including Network Operations (NOC), Security Operations (SOC), Support Engineering, Infrastructure, Cloud, Endpoint Management, and Project Delivery.


Reporting to the COO, the Director will bring these technical teams together as a more coordinated organization, strengthen operational and technical leadership, and help advance Leapfrog’s Centers of Excellence (CoE) operating model.


The Director will also work closely with Client Experience & Service Delivery leadership to improve communication and execution across technical and client-facing teams.


What This Role Is Really About

We are looking for more than a general operations leader.


The right person combines broad technical expertise with strong operational and organizational leadership. They understand how infrastructure, networking, cloud, cybersecurity, endpoint, engineering, and managed services intersect and can engage credibly with experienced technical leaders.


This is a leadership role rather than an individual-contributor engineering position, but technical depth is essential.


The successful candidate will know how to lead through managers, strengthen cross-functional collaboration and accountability, and improve technical operations within the pace and complexity of an MSP/MSSP environment.


What You'll Do

  • Lead managers and technical leaders across NOC, SOC, Support Engineering, Infrastructure, Cloud, Endpoint, Project Delivery, and related technical functions
  • Improve coordination across technical teams and reduce gaps in ownership, communication, and handoffs
  • Establish clear accountability, performance expectations, management cadence, and operational standards
  • Provide technical and operational guidance on escalations, dependencies, risks, and cross-functional decisions
  • Improve service delivery through stronger workflows, documentation, escalation processes, and operational practices
  • Monitor and improve SLAs, KPIs, utilization, capacity, escalation trends, project execution, and service quality
  • Develop technical managers and strengthen leadership capability across the organization
  • Help build and mature Leapfrog’s technical Centers of Excellence
  • Partner with Client Experience & Service Delivery, executive leadership, and technical leadership to align technical operations with client and business priorities
  • Support resource planning, service design, and operational financial decisions

Compensation details: 125000-150000 Yearly Salary


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