ZipRecruiter

Log In

1

It Operations Jobs in Georgia (NOW HIRING)

Tier4 Group

IT Engineer

Atlanta, GA · Remote

This role is responsible for the administration, security, automation, and day-to-day operation of core IT systems, with a strong focus on Google Workspace, identity management, endpoint security ...

Valid8 Financial, Inc.

IT Specialist II

Atlanta, GA · On-site

Provide operational support for Windows Server environments, file services, printing, and core ... Provide mentoring and knowledge sharing to junior IT staff. Required Skills * Strong customer and ...

Bekaert

IT Infrastructure Service Manager

Atlanta, GA · On-site

Monitor operational KPIs and service performance. Manage IT asset lifecycle, inventory accuracy, and CMDB updates. Coordinate change, release, and maintenance activities. Support business-critical ...

Bekaert

IT Infrastructure Service Manager

Atlanta, GA · On-site

Purpose and Mission The Local IT Regional Manager is responsible for leading and managing IT Infrastructure and IT Operations across multiple locations within the assigned region. The role ensures ...

previous pagenext page

Showing results 21-40

All JobsIt Operations JobsIt Operations Jobs in Georgia

It Operations information

See Georgia salary details

$9

$17

$26

How much do it operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it operations in Georgia is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.48 per hour, depending on experience, location, and employer.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

Is IT operations a high paying job?

IT operations roles are generally considered well-paying, especially for those with experience, certifications, and skills in network management, cybersecurity, or cloud services. Salaries vary based on location, company size, and level of responsibility, but they tend to be above average compared to many other IT positions.

Which IT operations job is the highest paid?

The highest-paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large teams and complex systems within organizations.

What are the most commonly searched types of It Operations jobs in Georgia?

The most popular types of It Operations jobs in Georgia are:

It Operations jobs near you
Infographic showing various It Operations job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

Director of IT Operations & Engineering - MSP

Atlanta, GA • On-site

Leapfrog Services, Inc.
See more jobs at Leapfrog Services, Inc.external

$125K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Lead managers and technical leaders across NOC, SOC, Support Engineering, Infrastructure, Cloud, Endpoint, and Project Delivery functions

  • Improve coordination across technical teams, establish accountability, and enhance operational standards

  • Provide technical and operational guidance on escalations, dependencies, risks, and cross-functional decisions

Job description

Description

Leapfrog Services is seeking a Director of IT Operations & Engineering to lead technical operations across our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) environment.


This senior technical leadership role oversees multiple functions, including Network Operations (NOC), Security Operations (SOC), Support Engineering, Infrastructure, Cloud, Endpoint Management, and Project Delivery.


Reporting to the COO, the Director will bring these technical teams together as a more coordinated organization, strengthen operational and technical leadership, and help advance Leapfrog's Centers of Excellence (CoE) operating model.


The Director will also work closely with Client Experience & Service Delivery leadership to improve communication and execution across technical and client-facing teams.


What This Role Is Really About

We are looking for more than a general operations leader.


The right person combines broad technical expertise with strong operational and organizational leadership. They understand how infrastructure, networking, cloud, cybersecurity, endpoint, engineering, and managed services intersect and can engage credibly with experienced technical leaders.


This is a leadership role rather than an individual-contributor engineering position, but technical depth is essential.


The successful candidate will know how to lead through managers, strengthen cross-functional collaboration and accountability, and improve technical operations within the pace and complexity of an MSP/MSSP environment.


What You'll Do

  • Lead managers and technical leaders across NOC, SOC, Support Engineering, Infrastructure, Cloud, Endpoint, Project Delivery, and related technical functions
  • Improve coordination across technical teams and reduce gaps in ownership, communication, and handoffs
  • Establish clear accountability, performance expectations, management cadence, and operational standards
  • Provide technical and operational guidance on escalations, dependencies, risks, and cross-functional decisions
  • Improve service delivery through stronger workflows, documentation, escalation processes, and operational practices
  • Monitor and improve SLAs, KPIs, utilization, capacity, escalation trends, project execution, and service quality
  • Develop technical managers and strengthen leadership capability across the organization
  • Help build and mature Leapfrog's technical Centers of Excellence
  • Partner with Client Experience & Service Delivery, executive leadership, and technical leadership to align technical operations with client and business priorities
  • Support resource planning, service design, and operational financial decisions

Requirements

What You Bring

  •  8+ years of experience in IT operations, infrastructure, engineering, or technical services, including senior leadership responsibility 
  • Leadership experience within an MSP, MSSP, or multi-client managed IT services organization
  • Broad technical knowledge across multiple areas such as networking, infrastructure, cloud, cybersecurity, endpoint management, and support engineering
  • Experience leading multiple technical functions and directly managing people managers or technical leaders responsible for their own teams
  • Strong operational judgment, executive communication, and a track record of improving performance in complex technical environments

Preferred:

  • Leadership experience within a larger or mature MSP/MSSP
  • Experience building or maturing Centers of Excellence, technical practices, or service delivery organizations
  • Co-managed IT experience
  • ITIL, service management, RACI, or other operational governance experience
  • P&L, budgeting, service design, or operational financial responsibility
  • Experience in both managed services and internal enterprise IT environments


What Success Looks Like

  • Technical teams operate with clear ownership and strong leadership
  • Cross-functional collaboration is consistent across technical and client-facing teams
  • Service performance is visible, measurable, and continuously improving
  • Technical risks, dependencies, and escalations are managed proactively
  • Managers are equipped to lead effectively and develop their teams
  • Leapfrog's Centers of Excellence continue to mature and scale
  • Technical operations support a consistent, high-quality client experience


Why Leapfrog?

We believe strong people deserve strong support. Here's what you can expect:

  • Competitive salary range of $125,000-$150,000 annually
  • Medical, dental, and vision insurance
  • HSA plan with company contribution
  • 401(k) with company match
  • Company-paid life and disability insurance
  • Paid time off, paid holidays, and birthday off
  • Telemedicine and virtual mental health support available from day one
  • Professional development support (certifications, training, industry memberships)
  • Milestone anniversary rewards and long-term service recognition
  • A collaborative, in-office environment in Atlanta


About Leapfrog Services

Leapfrog Services has delivered managed IT services and cybersecurity services since 1998. We're serious about service, accountability, and doing things the right way - and we believe culture plays a meaningful role in performance.


We value ownership, professionalism, collaboration, and steady improvement. If you're looking for a place where strong systems and strong leadership matter, this might be the Pond you're looking for!

Apply