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It Operations Jobs in Connecticut (NOW HIRING)

DFO Referrals

IT Operations Specialist

Westport, CT · Hybrid

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under ...

DFO Referrals

IT Operations Specialist

Westport, CT · On-site

IT Operations Specialist Dalio Family Office Overview: The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under ...

CVS Health

IT Operations Analyst

Windsor, CT · On-site

$21.10 - $44.99/hr

Position Summary This IT Operations Specialist role within Command Center Operations (CCO) is to provide a single point of contact for resolving technical problems within the CVS Health environment.

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Robert Half

IT Manager

Windsor, CT · On-site

$80K - $90K/yr

Direct day-to-day IT operations to maintain dependable, secure, and efficient technology services across the organization. * Manage infrastructure, core systems, and hardware resources while ...

Bausch Advanced Technologies

IT Technician

Clinton, CT · On-site

$22 - $25/hr

You will support day-to-day IT operations, assist employees with technical issues, and help maintain our systems and equipment to ensure smooth production and business operations. Key ...

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It Operations information

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How much do it operations jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it operations in Connecticut is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.08 per hour, depending on experience, location, and employer.

What is IT Operations?

IT Operations refers to the processes and services administered by an organization's information technology (IT) department to ensure smooth functioning of its technology infrastructure. This typically includes managing networks, servers, hardware, software, and user support. IT Operations teams are responsible for maintaining system uptime, monitoring performance, handling backups, ensuring security, and troubleshooting technical issues. Their goal is to provide reliable and efficient IT services to support business objectives.

How does an IT Operations professional typically interact with other departments within an organization?

IT Operations professionals play a vital role in supporting various departments by ensuring the stability and security of the organization's technology infrastructure. They frequently collaborate with teams such as development, security, and support to resolve incidents, manage system updates, and implement new technologies. Effective communication and problem-solving skills are essential, as IT Operations often serve as the bridge between technical and non-technical staff. This cross-functional collaboration not only helps maintain business continuity but also provides opportunities to learn about different business areas and grow professionally.

What are the key skills and qualifications needed to thrive as an IT Operations specialist, and why are they important?

To thrive in IT Operations, you need a strong understanding of networking, systems administration, and troubleshooting, often supported by a degree in computer science or related certifications like CompTIA Network+ or Microsoft Certified: Azure Administrator. Familiarity with monitoring tools (e.g., Nagios, SolarWinds), ticketing systems (e.g., ServiceNow), and cloud platforms is typically required. Strong analytical thinking, effective communication, and the ability to prioritize under pressure are crucial soft skills. These skills ensure reliable IT infrastructure, rapid incident response, and minimal downtime, which are vital for business continuity.

What is the difference between It Operations vs Network Administrator?

AspectIt OperationsNetwork Administrator
CredentialsIT certifications, such as CompTIA A+, Network+, Cisco CCNANetworking certifications, like Cisco CCNA, CompTIA Network+
Work EnvironmentCorporate IT departments, data centers, cloud environmentsNetwork infrastructure, server rooms, enterprise networks
Employer & Industry UsageBusinesses across industries managing IT servicesOrganizations with complex network infrastructure
Common Search & ComparisonOften compared for IT support and infrastructure rolesCompared for network setup, maintenance, and troubleshooting

While both roles involve managing technology infrastructure, It Operations encompass a broader range of IT services, including system management, security, and support. Network Administrators focus specifically on maintaining and troubleshooting network systems. Understanding these differences helps employers and job seekers identify the right role based on skills and responsibilities.

Is IT operations a high paying job?

IT operations roles are generally considered well-paying, especially for those with experience, certifications, and skills in network management, cybersecurity, or cloud services. Salaries vary based on location, company size, and level of responsibility, but they tend to be above average compared to many other IT positions.

Which IT operations job is the highest paid?

The highest-paid IT operations roles are often senior positions such as IT Director, Chief Information Officer (CIO), or Chief Technology Officer (CTO), with salaries exceeding six figures. These roles typically require extensive experience, strategic leadership skills, and advanced certifications, and they oversee large teams and complex systems within organizations.

What are the most commonly searched types of It Operations jobs in Connecticut?

The most popular types of It Operations jobs in Connecticut are:

It Operations jobs near you
Infographic showing various It Operations job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,149 per year, or $20.3 per hour.

IT Operations Specialist

Westport, CT • On-site

Dalio Family Office
See more jobs at Dalio Family Officeexternal

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Serve as a first point of contact for IT support, triaging, resolving issues, and maintaining ticket hygiene.

  • Manage endpoint environments including provisioning, configuration, patching, compliance, and lifecycle management for macOS and Windows devices.

  • Administer identity and access management through Okta and Entra ID, including provisioning and deprovisioning access to SaaS applications.

Job description

IT Operations Specialist
Dalio Family Office Overview:
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO's culture is built around meaningful work and meaningful relationships and the family's commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
Position Summary:
The IT Operations Specialist serves as a regional lead for end-user technology support, endpoint management, and identity and access administration across global workforce. This role partners with a UAE-based team to provide follow-the-sun support across multiple time zones. The role delivers hands-on support to corporate and engineering users while helping maintain the operational controls that support compliance, cybersecurity, and regulatory requirements. The position works closely with global IT and Security Engineering teams to ensure a secure, reliable, and efficient technology environment.
Day-to-day responsibilities would include a combination of the following:
  • Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket hygiene.
  • Partner with UAE and Singapore-based IT colleagues to deliver consistent support across global time zones.
  • Manage the macOS endpoint environment, including provisioning, configuration, patching, compliance, and lifecycle management through Jamf; support Windows devices through Intune as needed.
  • Administer identity and access management through Okta and Entra ID.
  • Provision and deprovision access to SaaS applications, including Slack, Atlassian, Figma, and approved AI tools.
  • Enforce endpoint security standards, including encryption, MDM compliance, EDR health, and patch management; drive remediation of non-compliant devices.
  • Support secure connectivity for office and remote users, including Wi-Fi, Zscaler, Tailscale, AV/conferencing systems, and printing services.
  • Assist with IT and cybersecurity incident response activities, coordinating with Security Engineering and managed detection partners.
  • Support ISO 27001 operational controls relevant to IT operations, including access reviews, asset management, change records, and audit evidence collection. Maintain documentation to a standard suitable for audit.
  • Support vendor relationships for IT services in region, including hardware suppliers, ISPs, telephony, and software vendors.
  • Contribute to cross regional IT projects working in partnership with global IT and Security Engineering teams.
  • Produce and maintain user-facing guidance, internal runbooks, and standard operating procedures.
  • Provide white-glove support to senior leaders and support critical business events, including occasional after-hours assistance.
  • Additional duties as assigned

The ideal candidate will possess the following knowledge, skills, attributes, and values:
  • Driven to achieve excellence - high standards and expectations
  • Highly organized and reliable
  • Ability to synthesize, report, and analyze information
  • Ability to manage and drive multiple initiatives to completion
  • Proven ability to work independently with excellent judgment and discretion
  • Thrive in a fast-paced, fluid environment and be comfortable navigating ambiguity
  • Excellent written and verbal communication, with the ability to support senior stakeholders calmly and credibly under pressure.

Illustrative Benefits:
  • 100% company paid medical premiums
  • 17 company paid holidays
  • Friday summer hours
  • Monthly community happy hours
  • Hybrid work environment
  • Free catered food services for in-office days
  • Generous PTO offering
  • Casual dress code
  • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
  • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field; Or equivalent professional experience
  • 3+ years' experience in IT operations, end-user support, or systems administration
  • Hands-on experience managing macOS environments with Jamf, including device management, patch policies, compliance reporting, and automation
  • Experience administering Okta including SSO, group-based access, lifecycle workflows, and MFA policies
  • Working knowledge of Entra ID and Microsoft 365 in a hybrid identity environment
  • Understanding of endpoint security and access controls
  • Experience supporting collaboration tooling including Slack, Zoom, Microsoft 365, and Atlassian.
  • Experience operating in a global team; comfort coordinating across time zones and supporting users remotely
  • Strong incident handling discipline, with the ability to document actions clearly enough to support audit and regulatory review.
  • Travel required up to 15%

Preferred Qualifications
  • Experience within a fintech, financial services, or family office environment.
  • Relevant certifications such as JAMF 200, Okta Certified Administrator, Apple Certified Support Professional, CompTIA A+/Security+, or Microsoft Endpoint Administrator Associate.
  • Familiarity with ISO 27001, SOC 2, or similar compliance frameworks.
  • Experience with secure access and cloud-based productivity tools.
  • Exposure to developer tools such as GitHub or JFrog.
  • Experience supporting enterprise AI tools, including ChatGPT Enterprise, Claude, or similar platforms.

Compensation:
Compensation for the role includes a competitive salary in the range from $90,000 -$120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
Use of AI in the Application Process
We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.
Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company's recruiting process or the administration of candidate applications.
Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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