ZipRecruiter

Log In

1

It Operations Assistant Jobs in Portland, ME (NOW HIRING)

State of Maine OIT

IT Field Technician (#714)

Biddeford, ME · On-site

$34.43 - $46.64/hr

Assists in drafting and documenting department and operational procedures. * Writes work orders to secure services from vendors and the Executive Branch Office of Information Technology. * Assists ...

New

Idexx

Principal DevOps Engineer II

Westbrook, ME · On-site

$140 - $160/hr

As part of a global Information Technology organization, our DevOps engineers are embedded with product teams -- enabling fast, reliable delivery of the software that helps veterinary professionals ...

IDEXX GmbH

Principal DevOps Engineer II

Westbrook, ME · On-site

$140 - $160/hr

As part of a global Information Technology organization, our DevOps engineers are embedded with product teams -- enabling fast, reliable delivery of the software that helps veterinary professionals ...

previous page

Showing results 41-60

All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Portland, ME

It Operations Assistant information

See Portland, ME salary details

$11

$20

$31

How much do it operations assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it operations assistant in Portland, ME is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.88 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Portland, ME?

The most popular types of It Operations jobs in Portland, ME are:

What job categories do people searching It Operations Assistant jobs in Portland, ME look for?

The top searched job categories for It Operations Assistant jobs in Portland, ME are:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Portland, ME as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,175 per year, or $20.3 per hour.

IT Field Technician (#714)

State of Maine OIT

Biddeford, ME • On-site

$34.43 - $46.64/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New

Job description

If you are a current Judicial, Legislative, or Executive Branch employee of the State of Maine, please apply through "Find Jobs" using your existing PRISM account
IT FIELD TECHNICIAN I
STATE OF MAINE JUDICIAL BRANCH
LOCATION: York Judicial Center, Biddeford
General Summary:
The Field Technician I (FT1) position is a support technical professional who works with a team of IT specialists in maintaining, deploying, and supporting desktop and laptop computers and office productivity software for Judicial Branch employees. This position will also support local and wide area networks, as well as audiovisual equipment and video conferencing system. This is an entry level field technology position that will assume the same roles as a Field Technician II (FT2) with the understanding that he/she will require training and/or help at times to perform certain tasks.
The FT1 is primarily responsible for direct technical support for State courthouses and other Judicial Branch facilities in Maine and provides technical user and customer service support for judicial officers and staff.
Even though the FT1 is an entry level position, the FT1 must be able to learn to work independently to perform a full range of system administrative functions in a complex IT environment and must be capable of directing escalated problems to the appropriate resources. The FT1 requires excellent customer service skills and strong communication skills. Response to emergency calls during off hours is required.
On the job training will be performed by other state staff as well as may be supplemented by classroom and/or electronic trainings. All training will be approved by the Manager of Technology & Infrastructure.
Statewide travel is required
Salary Range:
Starting pay is $34.43 - $36.16 per hour. Plus 5% Retention Stipend
Grade 16 - $34.43 - $46.64 per hour.
What We Offer:
At the Maine Judicial Branch, we value our employees, which is why we offer great benefits. In addition to competitive pay, we provide:
  • Work-life balance: 13 paid holidays, 2+ weeks of vacation leave, and 12 paid sick days every year.
  • Paid Parental Leave: 4 weeks
  • Gym membership and childcare reimbursement programs
  • Public Service Student Loan Forgiveness Program
  • Health insurance coverage (85%-100% employer-paid for employee-only plan)
  • Health insurance premium credit (5% decrease in employee premiums)
  • Dental insurance (100% employer-paid for employee-only plan)
  • Health and dependent care flexible spending accounts
  • Defined Benefit Pension plan contributions
  • Voluntary deferred compensation (retirement savings 457 Plan)
  • Up to $1000 Tuition Reimbursement each year
  • Employer-paid life insurance (1x annual salary)
  • Additional wellness benefits

Essential Job Functions:*
  • Provides technical support for:

Desktops / Laptops of various operating systems
User VOIP desk-sets
TCP/IP LAN and WAN networks, including:
Network trouble shooting
Network configuration
  • Tier 2 and 3 Computer Support, including:

Imaging, deploying, software provisioning.
Troubleshooting and remote access troubleshooting
Client software (e.g., Microsoft Office)
Secure equipment retirement
  • Audiovisual equipment and videoconference systems support
  • Participates in the development of the Judicial Branch technical plans and coordinates activities with OIT members, other Judicial Branch personnel, and other agencies with respect to client devices, network, audiovisual, videoconferencing, telecommunication, and other technical issues.
  • Installs new equipment and repairs/replaces old equipment in Judicial Branch facilities around the state.
  • Helps ensure that all information systems operate in a secure, reliable manner.
  • Maintains and manages hardware inventory data, including: serial numbers; locations; users; and equipment status.
  • Maintains relationships with multiple technical vendors.
  • Assists in drafting and documenting department and operational procedures.
  • Writes work orders to secure services from vendors and the Executive Branch Office of Information Technology.
  • Assists with help desk trouble tickets.
  • Assists with presenting information technology training both individual employees and groups of employees at the Judicial Branch.
  • Ability to support and/or learn various computing platforms as necessary such as Windows, OSX, Google, Unix, Android, IOS, etc.
  • Assists on large scale OIT projects.
  • Maintains Audio Visual (AV) equipment for the MJB.
  • Provides IT support for special high priority MJB events.

Education Requirements:
  • An associate degree or technology certification(s) is required, (e.g., Microsoft, Apple, COMPTIA, etc.). (Note: Experience may be substituted for this degree requirement.)
  • Demonstrated one to three (1-3) years experience supporting personal computers / devices (multi-platform experience is a plus (e.g., Windows, OSX, Google, Unix, Android, IOS, etc.) and:
  • Maintaining a large number of client computers in an office enterprise environment.
  • Experience with videoconferencing equipment and audiovisual equipment a plus.
  • Must have and maintain a valid driver's license.
  • Bachelor's Degree in Computer Science. (Preferred)

Knowledge, Skills and Abilities:
  • Ability to learn and retain technical training.
  • Ability to plan, prioritize, and complete varied and competing work assignments.
  • Ability to work with modern audio/video/computer equipment and technologies.
  • Outstanding communication and people skills.
  • Excellent time management skills.
  • Excellent customer service skills.
  • Ability to see a project through completion.
  • Excellent problem-solving abilities and creative thinking abilities.
  • Knowledge of dated, current, and upcoming technology equipment and software.

How to Apply:
This position will remain open until filled. Cover letter, resume, and online application must be submitted online at _R26-02902
The Judicial Branch is an EEO/AA employer.
If you have any questions about the online application process, please contact the Judicial Branch Human Resources Department at

Apply