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It Operations Assistant Jobs in Portland, ME (NOW HIRING)

Jobtailor

Principal DevOps Engineer

Westbrook, ME · On-site

$110 - $160/hr

Knowledge of best practices and IT operations in an always-up, always-available service * Financial acumen - Able to balance cost with requirements. Core Competencies Demonstrates extensive ...

New

US Navy

Information Technology Professional

Bath, ME

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

US Navy

Information Technology Professional

Cornish, ME

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Goodwin Chevrolet Mazda

Part-Time IT Intern

Brunswick, ME · On-site

$15.10/hr

Respond to and resolve IT help desk tickets related to hardware, software, and network issues * Assist with the setup, configuration, and deployment of new employee workstations, including computers ...

US Navy

Information Technology Professional

Biddeford, ME

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

US Navy

Information Technology Professional

Auburn, ME

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Goodwin Chevrolet Mazda

Part-Time IT Intern

Brunswick, ME · On-site

$15.10/hr

Respond to and resolve IT help desk tickets related to hardware, software, and network issues * Assist with the setup, configuration, and deployment of new employee workstations, including computers ...

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All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Portland, ME

It Operations Assistant information

See Portland, ME salary details

$11

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How much do it operations assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it operations assistant in Portland, ME is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $22.88 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Portland, ME?

The most popular types of It Operations jobs in Portland, ME are:

What job categories do people searching It Operations Assistant jobs in Portland, ME look for?

The top searched job categories for It Operations Assistant jobs in Portland, ME are:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Portland, ME as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,175 per year, or $20.3 per hour.

IT Operations & Infrastructure Administrator

STARC Systems Inc

Brunswick, ME • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

The IT Operations & Infrastructure Administrator is responsible for delivering exceptional technical support while helping manage and maintain the organization's technology infrastructure. This role serves as a key member of the IT team, providing hands-on support to end users while administering Microsoft 365, networking, endpoint management, collaboration technologies, and cybersecurity solutions.
The successful candidate will be a versatile IT professional who enjoys solving user issues, improving technology processes, and ensuring the reliability, security, and performance of the company's IT environment. This position works closely with employees across all departments and plays an important role in supporting business operations, manufacturing activities, and strategic technology initiatives.
Essential Duties and Responsibilities:
  • Provide technical support for employees across office, manufacturing, and remote user environments. Administer and support the full Microsoft 365 enterprise ecosystem, including its core productivity, identity, device management, security, compliance, collaboration, AI, and remote support capabilities.
  • Configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripheral equipment.
  • Support and maintain Meraki network infrastructure including switches, wireless access points, security appliances, and VPN connectivity.
  • Assist with administration and monitoring of Fortinet firewall and network security solutions.
  • Support conference room and collaboration technologies including Microsoft Teams Rooms, Meeting Owl devices, displays, cameras, and audio systems.
  • Manage user onboarding, offboarding, account provisioning, licensing, and access management.
  • Monitor system health, respond to alerts, and assist with infrastructure maintenance and upgrades.
  • Support endpoint security, vulnerability remediation, multifactor authentication, and other cybersecurity initiatives.
  • Maintain accurate documentation of systems, processes, and technical procedures.
  • Participate in technology projects, system implementations, and continuous improvement initiatives.
  • Work with vendors and service providers to troubleshoot issues and coordinate support activities.
  • Support and model STARC Systems' values and mission.
  • Perform other related duties as assigned to support business needs.
  • This position requires working onsite five days a week.

Requirements
Qualifications:
  • 5+ years of experience in IT support, systems administration, or infrastructure support.
  • Strong experience with Microsoft 365 administration and support.
  • Experience supporting enterprise networking technologies, preferably Meraki.
  • Experience with firewall administration, preferably Fortinet.
  • Familiarity with endpoint management solutions such as Intune, NinjaOne, or similar platforms.
  • Experience supporting conference room and collaboration technologies.
  • Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless networking.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications:
  • Associate or bachelor's degree in IT, experience in a manufacturing environment, or 5-10 years in an enterprise level support role.
  • Microsoft, Cisco Meraki, Fortinet, CompTIA, or related certifications.
  • Exposure to cybersecurity tools and best practices.
  • Experience with IT service management platforms and ticketing systems.

Values and Traits:
  • Independent thinker who embraces new ideas and pushes boundaries.
  • Strong alignment with STARC's core values: Team Aligned, Safety Focused, Committed, Innovative & Growth Oriented.
  • Strong critical thinking and problem-solving skills to evaluate challenges and implement practical solutions.
  • Goal-oriented, focused on creating great products and driving company growth.
  • Superior communication skills-visual, written, and oral-capable of inspiring teams and articulating clear strategies.
  • Perspective-driven, balancing business, customer, and employee goals while fostering a positive, inspiring work environment.

Summary Pay Range: $80,000 - $90,000
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at STARC Systems.
Benefits and Work Schedule:
STARC Systems offers a competitive benefits package designed to support employees and their families. The benefits listed below are intended to provide a general summary and are not intended to be a complete list of all benefits, programs, eligibility requirements, plan terms, conditions, or limitations.
  • Medical insurance plan options
  • Health Savings Account and Flexible Spending Account options
  • Employer HSA contribution for eligible employees enrolled in an HSA-compatible plan
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance
  • Voluntary life and AD&D insurance options
  • Short-term and long-term disability insurance
  • Voluntary accident, critical illness, and hospital indemnity insurance options
  • Employee Assistance Program resources
  • Virtual care resources
  • Paid time off and company holidays
  • 401(k) retirement plan

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to high. The employee must occasionally lift and/or move up to 40 pounds.
Salary Description
$80,000 - $90,000

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