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It Operations Assistant Jobs in Hamilton, ON (NOW HIRING)

Flynn Group of Companies

IT Project Manager

Mississauga, ON · On-site +1

CA$100K - CA$130K/yr

Reporting to the Director, ERP Systems we're looking for an IT Project Manager to manage complex ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Third Octet

IT Support Analyst

Mississauga, ON · On-site +1

Assisting with internal initiatives relating to infrastructure operations, including production and ... Life. Balance. At Third Octet, we aim to empower businesses with innovative IT solutions while ...

McKesson

IT Project Manager

Mississauga, ON · On-site +1

CA$81K - CA$108K/yr

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ... For additional information on McKesson's full Equal Employment Opportunity policies, visit our ...

McKesson

IT Project Manager

Mississauga, ON · On-site +1

CA$81K - CA$108K/yr

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ... For additional information on McKesson's full Equal Employment Opportunity policies, visit our ...

McKesson

IT Project Manager

Mississauga, ON · On-site +1

CA$81K - CA$108K/yr

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ... For additional information on McKesson's full Equal Employment Opportunity policies, visit our ...

McKesson

IT Project Manager

Mississauga, ON · On-site +1

CA$81K - CA$108K/yr

Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ... For additional information on McKesson's full Equal Employment Opportunity policies, visit our ...

Flexstaf IT

Technical Support Analyst

Ottawa, ON · On-site

They will support up to 500 users and be the first point of contact for level 1 & 2 support. * Assist in IT operations and support client staff as the first point of contact for troubleshooting of ...

Flexstaf IT

Technical Support Analyst

Ottawa, ON

CA$40 - CA$45/hr

We can pay $40-$45 per hour (T4), maybe slightly more and looking for * Assist in IT operations and support client staff as the first point of contact for troubleshooting of software and hardware ...

Dynacare

IT Field Services Technician

Ottawa, ON

CA$51K - CA$64K/yr

It works closely with other IT teams and vendors, supports day-to-day operations, and ensures ... Resolve IT support issues, optimize services and problem-solve with senior staff when needed.

Dynacare

IT Field Services Technician

Ottawa, ON · On-site

CA$51K - CA$64K/yr

It works closely with other IT teams and vendors, supports day-to-day operations, and ensures ... Resolve IT support issues, optimize services and problem-solve with senior staff when needed.

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All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Hamilton, ON

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Hamilton, ON?

The most popular types of It Operations jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for It Operations Assistant jobs?

Cities near Hamilton, ON with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Hamilton, ON as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

IT Project Manager

Flynn Group of Companies

Mississauga, ON • On-site, Remote

CA$100K - CA$130K/yr

Full-time

Posted 21 days ago

Job description

At Flynn, it's not just a job, it's a career

Overview:
Reporting to the Director, ERP Systems we're looking for an IT Project Manager to manage complex projects with multiple stakeholders. These projects will typically be implementation of new software, upgrade of existing software, onboarding of new entities because of M&A activity and rolling out infrastructure solutions. 
 
What we offer:
 
  • Funded training and development program 
  • Subsidized in-house cafeteria and gym 
  • Dental and supplemental medical plan 
  • RRSP contributions 
  • Employee and Family Assistance Program 
  • Free parking and EV Charging facility 
  • Family Events and Flynn Fest 
  • Sports Sponsorship Program 
  • Rogers Preferred Program 
  • Perkopolis Retailer Discounts 
Day In The Life
  • Capture the definition and approval of project scope, deliverables, desired quality and measures of success
  • Facilitate timely and effective communication within the project team and between the project team and their stakeholders. Enforce project adherence to internal quality standards, processes, tools, and documentation
  • Proactively define and implement standards where required
  • Actively support business analysis activities to ensure projects and technical solutions meet business objectives
  • Develop schedules, identify and maintain critical path, critical chain, key milestones and quantify slack
  • Develop and manage detailed work plans (often with many interrelated workstreams), project schedules, budget estimates and resource plans in conjunction with project team members and other involved business and IT teams
  • Work with the Director, ERP Systems to define and build the governance structure for projects
  • Plan and manage project resources
  • Define and track project milestones and budget while developing, maintaining, and reporting on an overall integrated project plan
  • Own Risk and Decision Management, being the single point of contact for all project related issues, risks and decisions. Coordinate the development and approval of corrective action and/or contingency plans.
  • Track and manage project issues through to successful resolutions.
  • Manage stakeholders to ensure expectations are clearly defined and met.
  • Develop, track, and manage project budgets and schedules
  • Lead and enable cross-functional teams to deliver on their assigned work, coach, and mentor and manage project team
  • Own the Project Change Management (pCAB) process - vetting requests, improvements to the process, ensuring all relevant information is provided prior to our Project Change Advisory Board (pCAB) meetings and approving changes
 
What We Are Seeking 
  • Minimum of five (5) years' related experience in IT project management
  • Proven experience leading multi-disciplinary technology projects
  • Prior experience managing mid-scale implementations and ongoing enhancement initiatives for ERP, HRIS, Time & Attendance, Payroll, or similar enterprise systems
  • Experience in work management tools (such as JIRA), content management tools (such as Confluence), project management and time tracking tools
  • Strong knowledge of/experience in Agile practices (i.e. Scrum, Kanban)
  • Experience applying PM lifecycle to SDLC processes
  • Experience with multiple, industry standard, structured, and agile methodologies
  • Ability to understand complex architectural, networking and software issues
  • Prior experience in IT business analysis an asset
  • Prior experience in IT service delivery an asset
  • Prior experience in Agile and ITIL an asset
  • PMP or similar certification an asset
$100,000 - $130,000 a year
#LI-AD1
 

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.
Disclosure: We use an AI-powered system to initially screen resumes.  However,  all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate's potential fit for a role they applied to.
This posting is for an existing vacancy within the organization.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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