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It Operation Manager Jobs in Rochester, NY (NOW HIRING)

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Store Operations Manager (GM)

Rochester, NY · On-site

$60K - $65K/yr

... it comes to day-to-day management of the business • An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests • A solid technical acumen ...

Wright Beverage Distributing

Drivers Helper

Le Roy, NY · On-site

$22.68 - $29.48/hr

Reports to IT Manager, Operation Manager any issues with handheld and printer 12. Assists the ... It should also be understood and acknowledged that these job responsibilities are not to be ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY · On-site

$70K - $75K/yr

The Operations Supervisor will report to the General Manager and is responsible for actively ... We also see diversity as more than policies; it is imperative for enabling us to attract, retain ...

WeDriveU

Operations Supervisor - Transit

Rochester, NY

$70K - $75K/yr

TheOperations Supervisor will report to the General Manager and is responsible for actively ... We also see diversity as more than policies; it is imperative for enabling us to attract, retain ...

Monro Inc

Senior Director - Front Office IT

Fairport, NY

$165K - $185K/yr

Do you have what it takes to shape a better future for yourself and the automotive service industry ... management, and in store operations at our Store Support Center in Fairport, New York. If you like ...

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All JobsIt Operation JobsIt Operation Manager JobsIt Operation Manager Jobs in Rochester, NY

It Operation Manager information

See Rochester, NY salary details

$19.7K

$73.8K

$136.2K

How much do it operation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it operation manager in Rochester, NY is $73,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $88,800.00 per year, depending on experience, location, and employer.

What is an IT operation manager?

IT Operation Managers are professionals responsible for overseeing and managing the daily operations of an organization's information technology department. They ensure that IT services and infrastructure run smoothly, handle system and network administration, and address technical issues as they arise. Their role often includes managing IT staff, coordinating projects, implementing best practices, and ensuring compliance with security and regulatory standards. They play a crucial role in supporting business operations by maintaining reliable and efficient IT systems.

What are the key skills and qualifications needed to thrive as an IT operation manager?

To thrive as an IT Operations Manager, you need a solid background in IT infrastructure management, network administration, and project management, usually supported by a degree in computer science or a related field. Familiarity with ITIL frameworks, cloud platforms like AWS or Azure, and certifications such as CompTIA, Cisco, or PMP are commonly required. Strong leadership, communication, and problem-solving skills set exceptional candidates apart in this role. These skills ensure efficient IT operations, minimize downtime, and align technology initiatives with business goals.

What are some common challenges IT operation managers face when overseeing cross-functional teams?

IT Operation Managers often coordinate efforts among various departments, such as development, security, and support. A key challenge is ensuring clear communication and alignment on priorities, especially when teams have competing deadlines or objectives. Balancing resource allocation, managing incident response, and maintaining service level agreements can also require strong organizational skills. Building collaborative relationships and setting up regular check-ins are effective strategies to overcome these challenges and keep projects on track.

What is the difference between It Operation Manager vs Network Administrator?

AspectIT Operation ManagerNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains network infrastructure, configures hardware/software
Employer & Industry UsageCorporate IT departments, large organizationsIT service providers, corporate networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network setup and maintenance

The IT Operation Manager and Network Administrator roles share some certifications and work environments but differ mainly in scope. The IT Operation Manager oversees broader IT services and strategic planning, while the Network Administrator focuses specifically on network infrastructure and maintenance. Both roles are essential in corporate IT settings, but their responsibilities and career paths differ based on organizational needs.

Is IT operation manager a high paying job?

An IT Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. They often have strong technical skills, certifications, and management responsibilities, which can contribute to higher compensation compared to other IT roles.

What does an IT operations manager do?

An IT operations manager oversees the daily functioning of an organization’s IT infrastructure, including networks, servers, and systems. They coordinate IT teams, implement policies, ensure system security, and optimize technology performance to support business objectives.

What is the difference between IT manager and IT operations manager?

An IT Operations Manager oversees the daily functioning of an organization's IT infrastructure, including network, hardware, and software systems, ensuring smooth operations and incident resolution. An IT Manager typically has broader responsibilities, including strategic planning, project management, and aligning IT goals with business objectives, often managing teams and budgets. Both roles require technical knowledge, but the Operations Manager focuses more on operational stability, while the IT Manager emphasizes planning and leadership.

What are popular job titles related to It Operation Manager jobs in Rochester, NY?

For It Operation Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching It Operation Manager jobs in Rochester, NY look for?

The top searched job categories for It Operation Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for It Operation Manager jobs?

Cities near Rochester, NY with the most It Operation Manager job openings:

It Operation Manager jobs near you
Infographic showing various It Operation Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $73,722 per year, or $35.4 per hour.

Title Operations Supervisor (Remote)

First American

Rochester, NY • On-site

$64K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Title Operations Supervisor is responsible for supervising the day-to-day operational activities of Title employees in a Title Operations Center. This role is responsible for production operations supporting multiple counties and is accountable for internal production. Acts as liaison with internal and/or external businesses, establishing and enhancing local relationships.

Essential Functions

  • Primary purpose of role is supervising title production employees working on transactions in the state of New York.
  • Supervise the day-to-day operational activities of title employees who have responsibility for daily operational tasks in a Title Operations Center. Assist with all personnel management, ensure appropriate wage and work hour laws are followed, and provide input to goal setting for the functional area.
  • Delegate tasks, manage workflow and make recommendations for staffing needs. With management consultation, interview candidates, provide hiring recommendations, write and conduct performance reviews, and provide ongoing feedback and coaching. Manage disciplinary actions.
  • Monitor processes and identify subordinate training needs along with those of the organization. Drive efforts for organizational flexibility through cross-training objectives.
  • Implement processes and metrics to monitor and improve customer service, quality, turnaround time and productivity.
  • Knowledge and management of the interaction with process workflow, FAST, and electronic imaging databases, such as TRD, DATATREE, DATATRACE, etc.
  • Drive problem solving activities and make informed decisions to ensure product is of high quality, low cost, and meets turnaround time service level agreements.
  • May act as liaison with global partners through production monitoring and measuring performance against metrics. Ensure global production percentage is continuously increased and consistent with capabilities and training.
  • Provide regular status updates and reports to Manager.


Knowledge and Skills/Technology Used

  • Familiar with company policies, contract coverage, and compliance concerns
  • Proficient in Microsoft Office applications with emphasis on Microsoft Excel
  • Solid technical knowledge of systems and appliances
  • Ability to interpret contracts
  • Ability to deliver information in an articulate and assertive manner both orally and written
  • Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise.
  • Emerging leadership skills
  • Ability to implement and enforce processes to ensure compliance and quality.
  • Ability to establish and maintain effective working relationships at the departmental level
  • Ability to communicate the function's vision and the department's direction, and set aligned goals for team
  • Provides others with reliable information and uses good listening and communication skills


Typical Education

  • Bachelor's degree or equivalent combination of education and experience


Typical Range of Experience

  • 3-5 years of directly related experience
  • 2+ years demonstrated experience in a lead or supervisory role


Pay Range: $64,300.00 - $85,700.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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