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It Manager Director Jobs (NOW HIRING)

IT Manager/Director

Jacksonville, FL · On-site

$87K - $107K/yr

Responsibilities: • Direct daily service desk activities to deliver timely, dependable support ... IT support, service desk, operations, or IT service management teams. • Background managing ...

IT Manager

Houston, TX · On-site

$88K - $108K/yr

Title: IT Manager Job type: Full time / Direct Hire Location: Houston TX - On-site M-Friday * Must have recent IT management experience of a small team * Must have managed a team of at least 5-7 ...

IT Manager

Orlando, FL

$88K - $108K/yr

The IT Manager reports to an IT Director of United Parks & Resorts and is responsible for ensuring daily execution of that IT Director's portion of the strategic vision. The position manages a ...

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IT Manager

New York, NY · On-site

$78K - $92K/yr

The IT Manager supports 75-100 employees across all departments, works closely with Operations, Finance, HR, and Compliance, and reports to the Director of Operations. Duties and Responsibilities ...

IT Manager

Boynton Beach, FL · On-site

$89K - $109K/yr

IT Manager - Healthcare IT Full-Time | On-Site | Hospital Setting We are seeking an experienced ... Direct and support laptop repair, imaging, and Windows deployment across the organization. * Lead ...

IT Manager

Washington, DC · On-site

$107K - $131K/yr

IT Manager, Washington, DC This IT Manager position will lead the IT portion of the tech team, managing areas such as network infrastructure and security, hardware and software deployment, email and ...

IT MANAGER

South Holland, IL · On-site

$87K - $107K/yr

Job Title: IT Manager The IT Manager will play a key role in leading the Information Technology department. This position requires a dynamic individual with strong leadership skills, technical ...

IT Manager

Metairie, LA

$87K - $107K/yr

Brief Description The IT Manager is responsible for overseeing and managing Ideal Market's information technology projects. Coordinates project phases from development to installation. Acts as ...

Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks. * Manage and coordinate incident response, problem management, and change management activities.

Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks. * Manage and coordinate incident response, problem management, and change management activities.

$145K - $200K/yr

Direct implementation of IT service management (ITSM) practices aligned with ITIL frameworks. * Manage and coordinate incident response, problem management, and change management activities.

IT Manager

Houston, TX · On-site

$92K - $112K/yr

This individual will plan, coordinate, direct, and design IT-related activities of the organization ... The IT Manager will work closely with decision makers in other departments to identify, recommend ...

IT Manager

Charlotte, NC · On-site

$92K - $113K/yr

Job Role Reporting to the Director of Information Technology (IT), the IT Manager will work closely with the broader IT team to provide day-to-day management of Crosslake's internal technology while ...

IT Manager

Harrah, OK · On-site

$91K - $112K/yr

* The IT Manager is responsible for developing, coordinating, implementing, and directing the technology vision of the Casino. The IT Manager is also responsible for the successful administration and ...

IT Manager

Calhoun, GA · On-site

$83K - $102K/yr

The IT Manager in our manufacturing organization will lead the strategic planning, implementation, and management of information technology systems to support and enhance operational efficiency. A ...

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IT Manager

Pittsburgh, PA · Remote

$90K - $115K/yr

... Director of Information Technology. Responsibilities · Lead execution of technology projects ... Manage workload, mentoring, and performance reviews for direct reports. · Oversee service desk ...

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It Manager Director information

See salary details

$56K

$98.7K

$138.5K

How much do it manager director jobs pay per year?

As of Jun 23, 2026, the average yearly pay for it manager director in the United States is $98,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $118,000.00 per year, depending on experience, location, and employer.

How do IT Manager Directors typically balance strategic leadership with hands-on technical responsibilities?

IT Manager Directors often find themselves balancing strategic decision-making with day-to-day technical oversight. While their primary focus is on setting long-term IT goals, budgeting, and aligning technology initiatives with business objectives, they also need to stay current with emerging technologies and occasionally dive into technical issues to support their teams. This dual responsibility requires strong delegation skills, regular communication with both executive leadership and technical staff, and the ability to prioritize tasks effectively. Successful IT Manager Directors foster a collaborative environment, empowering their teams while providing clear direction and support.

What does an IT Manager Director do?

An IT Manager Director oversees the information technology (IT) strategy and operations within an organization. They are responsible for managing IT teams, setting technology goals, implementing new systems, and ensuring that IT services align with business objectives. Their role includes budgeting, risk management, security planning, and collaborating with other departments to support the company’s technological needs. They also stay updated on emerging technologies to keep the organization competitive and secure.

What are the key skills and qualifications needed to thrive as an IT Manager/Director, and why are they important?

To thrive as an IT Manager or Director, you need expertise in IT infrastructure, project management, and strategic planning, typically supported by a bachelor's or master's degree in information technology or a related field. Familiarity with enterprise systems (such as ERP and CRM), cybersecurity frameworks, cloud platforms, and certifications like PMP, ITIL, or CISSP is highly valuable. Strong leadership, problem-solving, and communication skills help you manage teams and align technology initiatives with business objectives. These competencies are crucial for ensuring efficient IT operations, driving innovation, and supporting organizational goals.

What is the difference between It Manager Director vs IT Project Manager?

AspectIT Manager DirectorIT Project Manager
CredentialsBachelor's or Master's in IT, Business, or related field; certifications like PMP or ITILBachelor's in IT, Computer Science, or related; PMP or similar certifications often preferred
Work EnvironmentOversees multiple teams or departments, strategic planning, executive interactionsFocuses on specific projects, team coordination, project execution
Employer & Industry UsageUsed in large organizations, corporate IT departments, tech firmsCommon across industries, including finance, healthcare, tech, and manufacturing

The IT Manager Director typically handles strategic leadership and oversees multiple IT teams, while the IT Project Manager focuses on managing specific projects from initiation to completion. Both roles require strong IT knowledge and certifications, but their scope and responsibilities differ significantly.

What cities are hiring for It Manager Director jobs? Cities with the most It Manager Director job openings:
What are the most commonly searched types of It Manager jobs? The most popular types of It Manager jobs are:
What states have the most It Manager Director jobs? States with the most job openings for It Manager Director jobs include:
Infographic showing various It Manager Director job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,692 per year, or $47.4 per hour.
IT Manager/Director

IT Manager/Director

Robert Half

Jacksonville, FL • On-site

$87K - $107K/yr

Full-time

Posted 17 days ago


Job description

We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes.
Responsibilities:
• Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications.
• Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning.
• Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption.
• Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience.
• Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts.
• Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources.
• Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability.
• Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing.
• Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events.
• Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.• Bachelor’s degree in Information Technology, Computer Science, Business, or comparable relevant experience.
• At least 5 years of experience leading IT support, service desk, operations, or IT service management teams.
• Background managing frontline technical support within complex enterprise environments.
• Demonstrated success improving support models through automation, self-service, or broader service transformation initiatives.
• Solid understanding of incident management, problem management, and day-to-day IT service operations.
• Experience working with ServiceNow or a comparable IT service management platform.
• Familiarity with AI-enabled support tools, knowledge management practices, and digital support channels.
• Strong leadership, analytical, communication, coaching, and problem-solving skills, with the ability to guide teams through change while sustaining service quality.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948