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It Manager Application Support Jobs (NOW HIRING)

Fontainebleau

IT | Application Manager

Miami Beach, FL · On-site

Serve as the primary IT application support contact for operational departments, translating ... Manage application access requests including onboarding, offboarding, account provisioning, mailbox ...

RJM CONSTRUCTION LLC

IT Manager

Golden Valley, MN

$99K - $121K/yr

Regularly engages with the senior leadership team to discuss and support strategic company ... Oversee technology projects, application enhancements, integrations, implementations, upgrades, and ...

Heven AeroTech

IT Manager

Sterling, VA

$94K - $115K/yr

Title: IT Manager Company: Heven AeroTech Location: Sterling, Virginia FLSA: Exempt Reports To ... This is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and ...

Heven AeroTech

IT Manager

Sterling, VA · On-site

$94K - $115K/yr

Title: IT Manager Company: Heven AeroTech Location: Sterling, Virginia FLSA: Exempt Reports To ... This is a hands-on leadership role responsible for day-to-day infrastructure, end-user support, and ...

Revel Staffing

IT Manager

Des Moines, IA

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

McDade-Woodcock, Inc.

Be Seen First

IT Manager

Albuquerque, NM · On-site

$80K - $90K/yr

APPLICATION DEADLINE: COB September 11th, 2026. McDade-Woodcock, Inc. is seeking a proactive and experienced IT Manager to lead our systems administration and IT support functions. This role is ...

asrcfh

IT Manager

Fairbanks, AK · On-site

$97K - $119K/yr

Fairbanks, Alaska About the Role NetCentric is seeking an experienced IT Manager to support the National Oceanic and Atmospheric Administration (NOAA) in Fairbanks, Alaska. This is a hands-on ...

PACCAR

IT Manager

Mckinney, TX · On-site

$88K - $108K/yr

The IT Manager leads local IT resources, supports plant operations, and partners closely with business leaders to identify technology needs and implement solutions that improve efficiency ...

Country Visions Cooperative

WI · On-site

$92K - $113K/yr

Projects & Business Support Work with company managers to assess technology needs and complete ... Company Integration Integrate IT systems, infrastructure, and business applications with CP Feeds ...

New

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

PACCAR

IT Manager

Mckinney, TX · On-site

$88K - $108K/yr

The IT Manager leads local IT resources, supports plant operations, and partners closely with business leaders to identify technology needs and implement solutions that improve efficiency ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Revel Staffing

IT Support Supervisor

Providence, RI · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Revel Staffing

IT Support Supervisor

Oklahoma City, OK · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

KICKAPOO CASINO

IT Manager

Harrah, OK · On-site

$91K - $112K/yr

* The IT Manager is responsible for developing, coordinating, implementing, and directing the ... Ensures proper licensing and adequate support for all system users. * Assists in the design ...

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$120K - $170K/yr

If you are unable to complete this application due to a disability, contact this employer to ask ... Identify IT solutions and investments to support executive management team directives. * Advise the ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

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It Manager Application Support information

See salary details

$61K

$107K

$165.5K

How much do it manager application support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it manager application support in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What does an IT Manager Application Support do?

An IT Manager Application Support oversees the support and maintenance of software applications used within an organization. They manage a team responsible for troubleshooting, resolving application issues, and ensuring seamless operation of business-critical software. The role also involves coordinating with other IT departments, implementing updates or upgrades, and ensuring that applications meet the business requirements. Additionally, they may be involved in training users, managing vendor relationships, and ensuring compliance with security standards.

What are the key skills and qualifications needed to thrive as an IT Manager Application Support?

To thrive as an IT Manager Application Support, you need a strong background in information technology, application lifecycle management, and typically a bachelor's degree in computer science or a related field. Proficiency with IT service management (ITSM) tools, application monitoring systems, and relevant certifications such as ITIL are highly valued. Exceptional problem-solving, leadership, and communication skills help you effectively manage teams and address user needs. These competencies are crucial to ensure seamless application performance, minimize downtime, and align IT support with organizational objectives.

How does an IT Manager Application Support typically collaborate with other departments to resolve technical issues?

An IT Manager for Application Support frequently works cross-functionally with departments such as development, QA, and business operations to ensure timely resolution of application-related issues. They often coordinate meetings, prioritize incidents based on business impact, and communicate technical solutions in user-friendly language. Building strong relationships with stakeholders is essential for understanding their needs and providing tailored support. This collaborative approach helps maintain high application uptime and fosters a proactive support environment.

What is the difference between It Manager Application Support vs Network Administrator?

AspectIt Manager Application SupportNetwork Administrator
CredentialsIT certifications (e.g., CompTIA, Microsoft)Networking certifications (e.g., Cisco CCNA)
Work EnvironmentApplication support teams, software environmentsNetwork infrastructure, server rooms
Employer & IndustryIT departments across various industriesOrganizations with complex network needs
Common Search IntentSupporting and managing applicationsManaging network infrastructure

The main difference is that It Manager Application Support focuses on maintaining and troubleshooting software applications, while Network Administrators manage network infrastructure and connectivity. Both roles require IT certifications and are vital in supporting organizational IT needs, but they specialize in different technical areas.

What cities are hiring for It Manager Application Support jobs?

Cities with the most It Manager Application Support job openings:

What states have the most It Manager Application Support jobs?

States with the most job openings for It Manager Application Support jobs include:

What are popular job titles related to It Manager Application Support jobs?

For It Manager Application Support jobs, the most frequently searched job titles are:

Infographic showing various It Manager Application Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

IT | Application Manager

Miami Beach, FL • On-site

Fontainebleau
Hospitality Services • 1 - 5K employees
Learn more about Fontainebleauexternal

Full-time

Re-posted 17 days ago

Job description

Overview
"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."
Morris Lapidus
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.
The Applications Manager is responsible for the day-to-day administration, support, configuration, vendor coordination, documentation, and continuous improvement of Fontainebleau Miami Beach business applications and hospitality systems. This role serves as the operational bridge between Information Technology, hotel operations, finance, retail, food and beverage, spa, human resources, and third-party vendors to ensure systems are stable, secure, properly configured, and aligned with property workflows.
This is a hands-on hospitality technology role with a strong focus on applications such as PMS, POS, retail, workforce management, finance, reporting, guest service, ticketing, and operational platforms. The Applications Manager supports issue resolution, system upgrades, user access, change control, testing, training, documentation, and application-related projects that affect daily hotel operations.
Responsibilities
ESSENTIAL FUNCTIONS
  • Administer, support, configure, and maintain hotel business applications used across front office, rooms, food and beverage, retail, spa, finance, accounting, workforce management, guest services, and back-of-house operations.
  • Serve as the primary IT application support contact for operational departments, translating business needs into application configuration, access, reporting, workflow, and vendor support requirements.
  • Support PMS, POS, retail, workforce, finance, reporting, guest service, ticketing, and interface-related issues, including troubleshooting, testing, escalation, resolution tracking, and post-resolution follow-up.
  • Coordinate with third-party vendors and internal IT resources to troubleshoot application incidents, service requests, outages, upgrades, integrations, interface failures, and recurring system issues.
  • Perform and document application configuration changes, user role changes, security permissions, system setup, testing, and validation based on approved requests and operational need.
  • Manage application access requests including onboarding, offboarding, account provisioning, mailbox coordination, group membership updates, permissions changes, and timely deactivation of access.
  • Support and help enforce IT change control procedures for property-wide technology changes, including request intake, review, approval, communication, testing, implementation, rollback considerations, and closure documentation.
  • Maintain accurate application documentation, including system ownership, vendor contacts, support procedures, configuration notes, recurring issues, access standards, change records, and operational workflows.
  • Assist with system upgrades, patches, go-lives, new application rollouts, system conversions, and property technology projects while minimizing business disruption.
  • Partner with department leaders to identify process improvements, reduce recurring issues, improve reporting, improve user experience, and ensure systems are being used properly.
  • Provide user support, basic training, job aids, and guidance for business applications, account access, reports, workflows, and approved system changes.
  • Support audit, compliance, PCI, internal control, and access review requirements related to applications, user permissions, segregation of duties, change management, and documentation.
  • Monitor open application issues and vendor tickets, communicate status to stakeholders, and escalate urgent or business-critical matters appropriately.
  • Assist IT Leadership with application roadmaps, system replacement evaluations, vendor performance reviews, service improvement initiatives, and special projects as assigned.

PRIMARY SYSTEMS SUPPORTED
Systems may include but are not limited to: Opera PMS / Opera Cloud, InfoGenesis / Agilysys POS, Retail Pro, UKG, Microsoft 365, Active Directory, Freshworks / Freshservice, HotSOS, Book4Time, PASUnity, Owner Relations / Condo systems, Avero, Evention, RedRock, CeloPay, MS Shifts, reporting tools, financial systems, interfaces, and other property business applications.
Qualifications
SKILLS AND KNOWLEDGE
  • Strong understanding of hotel operations and the role technology plays in front office, POS, retail, finance, workforce management, guest service, and back-of-house workflows.
  • Hands-on experience supporting enterprise or hospitality applications, including configuration, access management, troubleshooting, testing, vendor escalation, and documentation.
  • Working knowledge of Active Directory, Microsoft 365, email administration, user provisioning, group membership, permissions management, and account lifecycle processes.
  • Understanding application interfaces, integrations, data flow, reporting, operational dependencies, and the business impact of application downtime or configuration errors.
  • Strong troubleshooting skills with the ability to gather facts, reproduce issues, identify root cause, coordinate resources, and communicate practical next steps.
  • Knowledge of IT change control, access control, audit support, documentation standards, ticketing systems, and service management practices.
  • Ability to manage multiple priorities in a fast-paced, 24/7 luxury hospitality environment while maintaining attention to detail and follow-through.
  • Ability to communicate clearly with executives, managers, hourly team members, vendors, and technical teams in both technical and non-technical language.
  • Ability to work independently, exercise sound judgment, protect confidential information, and escalate issues appropriately.

EDUCATION AND EXPERIENCE
  • Minimum of three to five years of experience supporting business applications, hospitality systems, user access administration, or enterprise operational systems preferred.
  • Previous experience in a hotel, resort, casino, restaurant group, retail, spa, hospitality, or other service-driven 24/7 operational environment strongly preferred.
  • Experience with PMS, POS, retail, workforce management, reporting, accounting, ticketing, or guest service platforms preferred.
  • Familiarity with systems such as Opera PMS / Opera Cloud, InfoGenesis / Agilysys POS, Retail Pro, UKG, Freshworks / Freshservice, HotSOS, Book4Time, PASUnity, Avero, Evention, RedRock, or similar platforms is a plus.
  • Experience working directly with third-party vendors, support portals, service tickets, upgrades, implementations, issue escalations, and production support preferred.
  • Bachelor's degree in Information Technology, Business Systems, Hospitality Technology, Computer Information Systems, or related field preferred. Equivalent hands-on experience may be considered in lieu of a degree.
  • Relevant certifications such as ITIL, Microsoft, CompTIA, hospitality technology, project management, or application-specific certifications are a plus but not required.

WORK ENVIRONMENT
Work is performed in an office, computer room, guest-facing areas, and back-of-house operational areas throughout the property. This role supports a 24/7 hotel environment and may require occasional evenings, weekends, holidays, or after-hours support for system upgrades, application changes, outages, go-lives, or business-critical issues.
PHYSICAL DEMANDS
Requires continuous mobility throughout a large resort environment. Ability to stand, walk, bend, stoop, kneel, climb, reach, and perform repetitive motions for extended periods. Ability to push, pull, move, and lift supplies, equipment, and materials weighing up to 50 pounds. Required use of computer equipment, and ability to distinguish letters, numbers, symbols, and colors. Requires normal vision, hearing, hand-eye coordination, and manual dexterity to perform assigned duties.
Fontainebleau Florida Hotel LLC is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We provide reasonable accommodations for employees and applicants with disabilities, pregnancy related conditions, and to accommodate religious practices.
This job description is intended to convey information essential to understanding the scope of this position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The employer reserves the right to revise duties as needed. We encourage applicants of all backgrounds to apply and join our team in providing exceptional service to our guests.

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