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It Manager Application Support Jobs in Indiana (NOW HIRING)

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Jj

IT Manager, Portfolio Management, PPM

Warsaw, IN · On-site

Lead the application of AI, advanced analytics, and automation to modernize R&D platforms ... Experience supporting R&DProduct Developmenttechnology platforms within a global organization.

Lippert

IT Support Specialist I

Elkhart, IN · On-site

Other duties as assigned by the Service Manager. General Requirements * Friendly presence and ... Dealing with hardware and application support queries and issues reported to the support desk

Lippert

IT Support Specialist I

Elkhart, IN · On-site

Other duties as assigned by the Service Manager. General Requirements * Friendly presence and ... Dealing with hardware and application support queries and issues reported to the support desk

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All JobsIt Application Support JobsIt Manager Application Support JobsIt Manager Application Support Jobs in Indiana

It Manager Application Support information

What does an IT Manager Application Support do?

An IT Manager Application Support oversees the support and maintenance of software applications used within an organization. They manage a team responsible for troubleshooting, resolving application issues, and ensuring seamless operation of business-critical software. The role also involves coordinating with other IT departments, implementing updates or upgrades, and ensuring that applications meet the business requirements. Additionally, they may be involved in training users, managing vendor relationships, and ensuring compliance with security standards.

What are the key skills and qualifications needed to thrive as an IT Manager Application Support?

To thrive as an IT Manager Application Support, you need a strong background in information technology, application lifecycle management, and typically a bachelor's degree in computer science or a related field. Proficiency with IT service management (ITSM) tools, application monitoring systems, and relevant certifications such as ITIL are highly valued. Exceptional problem-solving, leadership, and communication skills help you effectively manage teams and address user needs. These competencies are crucial to ensure seamless application performance, minimize downtime, and align IT support with organizational objectives.

How does an IT Manager Application Support typically collaborate with other departments to resolve technical issues?

An IT Manager for Application Support frequently works cross-functionally with departments such as development, QA, and business operations to ensure timely resolution of application-related issues. They often coordinate meetings, prioritize incidents based on business impact, and communicate technical solutions in user-friendly language. Building strong relationships with stakeholders is essential for understanding their needs and providing tailored support. This collaborative approach helps maintain high application uptime and fosters a proactive support environment.

What is the difference between It Manager Application Support vs Network Administrator?

AspectIt Manager Application SupportNetwork Administrator
CredentialsIT certifications (e.g., CompTIA, Microsoft)Networking certifications (e.g., Cisco CCNA)
Work EnvironmentApplication support teams, software environmentsNetwork infrastructure, server rooms
Employer & IndustryIT departments across various industriesOrganizations with complex network needs
Common Search IntentSupporting and managing applicationsManaging network infrastructure

The main difference is that It Manager Application Support focuses on maintaining and troubleshooting software applications, while Network Administrators manage network infrastructure and connectivity. Both roles require IT certifications and are vital in supporting organizational IT needs, but they specialize in different technical areas.

What cities in Indiana are hiring for It Manager Application Support jobs?

Cities in Indiana with the most It Manager Application Support job openings:

IT Coordinator - Field Coordinator Weekend Shift

Plainfield, IN • On-site

Geodi
See more jobs at Geodiexternal

Other

Medical, Dental, Vision

Posted 9 days ago

Job description

Job Category: Information Technology

  • Full-Time
  • On-site
Locations

Showing 1 location

Plainfield, IN 46168, USA

Description

Shift Schedule: Friday, Saturday and Sunday

6:00 PM - 5:30 AM EST

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

  • Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems
  • Assists the IT Manager and Corporate IT Team with installing and maintaining computer systems, telecommunication systems, networking systems and other required systems, troubleshooting both hardware and software as needed
  • Facilitates network setup and troubleshoot, hardware including PC's, Printers and RF Scanners, and software changes that will benefit the organization
  • Test and deploys new computer configurations
  • Assists with management of policies for user rights and security
  • Documents new and updates IT-related processes as needed
  • Oversees backup of network resources and data throughout the network
  • Maintains up to date virus software and definitions on all computer systems throughout the campus
  • Maintains software inventory and licenses for the CIB devices and components
  • Assists the IT Manager and Corporate IT Team with tasks needing completion or as specified by the IT Manager
  • Other duties as required and assigned by manager
  • Participates in team calls regarding LMS maintenance procedures and communicates updates/maintenance schedules to site management and client management as appropriate
  • Provides user support, responds to service requests and assists with conducting test procedures for labor management system
  • Administers process control, training, and equipment needs
  • Identifies and recommends techniques to Operations for obtaining accurate data needed for reports and trend reviews
  • Reviews system reports including process log, troubleshoots, and corrects errors

What you need:

  • Bachelor's Degree in Computer Science from a 4 year college or university
  • Minimum 0 years related experience and/or training
  • Knowledge of third-party logistics, transportation systems, and/or warehouse management systems including Red Prairie or Manhattan LMS preferred
  • PC proficient with experience with Microsoft Outlook, Word Access and Excel
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to effectively communicate with technical and non-technical users
  • Ability to prioritize multiple requests and respond timely
  • Ability to spend long periods of time on one's feet in a warehouse climate

What you gain from joining our team:

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Opportunities to volunteer and give back to your community
  • + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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