It Infrastructure Program Manager Jobs in Columbus, IN

Job Summary:

Provides foundational support and maintenance for IT systems infrastructure, assisting in installation, set up, configuration, monitoring and maintenance tasks. Works to ensure stable and secure operations across on-premises and cloud environments, troubleshoot basic issues, and document configurations to meet business requirements in accordance with IT architecture policies and standards.

Key Responsibilities:

Develops and Implements small-scale automation solutions with guidance from senior engineers to improve efficiency, consistency, and accuracy of day-to-day operations across infrastructure environments. Assists in documenting basic system configurations, installation steps, and operational procedures, infrastructure architectures, system requirements, functional specifications and technical procedures for servers, storage, networks, and cloud environments Assists in installing, configuring, testing and maintaining hardware, software, and infrastructure components. Follows established procedures to identify basic performance issues and escalate as needed to senior engineers. Support troubleshooting, monitoring system performance, system security and resolution of basic infrastructure issues to ensure minimal disruption to system operations. Follows established procedures to perform system backups, basic security checks, and recovery tests. Assists in maintaining compliance with organizational policies and learns foundational practices for system protection and data integrity. Learns and applies basic scripting techniques to automate simple, repetitive operational tasks. Monitors system performance and resource utilization using predefined tools and procedures. Assists in the analysis and evaluation of system and platform performance to ensure applications operate effectively within the infrastructure. Coordinating with internal teams during implementation or troubleshooting activities to ensure smooth day-to-day operations.

Competencies: Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost. Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable. Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use. Modern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC. Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms. System Architecture- Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency. Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs. Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation. Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance. Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results. Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. Ensuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust. Education, Licenses, Certifications: College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

College Job type: Entry Level Full-Time

Subfunction:N/A

Degree level: Bachelor

Educational Program: Prefer CS/IT

Start date: Aug, 2026 or as earliest possible

Job Skill Requirements:

1. Understanding of computing devices (Windows, Android and MacOS), troubleshooting and installation
   1. Knowledge of network layers, protocols, IP Configuration and troubleshooting
   2. Understanding of Audio Video Technology including the Zoom Platform for Video Conferencing.

Required Work Location: On-site with Flexibility

• Work with Conference Room Technologies Team to install and evaluate new Audio/Video equipment in LAB.

• Investigate and troubleshoot issues for A/V equipment installed in the Conference Rooms.

• Engage required OEM support to investigate and resolve the issues.

• Work with the Managed Service Provider to document the Root Cause Analysis for any repeated issues/large impact issues.

• Work with the Conference Room Technologies and Hospitality team to coordinate the Audio/Video equipment requirement and setup for Large Events.

• Work with Conference Room Technologies and Managed Service Provider to refresh the Conference Room equipment standards and configuration.

• Manage the Zoom Room provisioning, configuration and monitoring using Zoom cloud meeting platform.

• Manage the Zoom Phone integration with Zoom Room using Zoom Cloud Meeting platform.

• Manage integration with other meeting platforms like Microsoft Teams, WebEx and Google Meet.

• Review new and upcoming Zoom Room features and evaluate them in the LAB.

• Review and update the Standard Operating Procedures for the Operations and New Installation.

• Work with Conference Room Technologies team to manage the stock rooms and keep track of inventory.

• Tracking all the Conference Rooms upgrade/new install requirements globally.

• Work on the Global Repository to update the information for each room type.

• Communicate with the local facilities team and regional IT team on the install dates. adjust dates, as necessary.

• Work with local/regional IT/Facilities team to update Conference Rooms inventory.

College Job Type: Exempt Entry Level

Degree Level: Bachelor's

Education Program: Information Technology

Start Date: 8/31/2026

Job Skills: (see above)

Competencies: 

Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost. 

Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable. 

Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use. 

Modern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC. 

Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms. 

System Architecture- Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency. 

Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs. 

Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation. 

Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance. 

Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results. 

Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. 

Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. 

Ensuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust. 

Education, Licenses, Certifications: 

College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. 

This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: Minimal relevant work experience required. 1-3 years of experience.

U.S. Early Careers Eligibility Requirements:

Exempt Entry Level: Designed for external candidates within 2 years of completing their highest level of degree (Bachelor, Master, PhD, MBA, or JD) from an accredited U.S. college/university, and currently reside within the continental U.S.

International Student Eligibility (U.S. based roles): F-1 visa students must have approved Curricular Practical Training (CPT) or Occupational Practical Training (OPT) before their Early Career assignment begin. CPT/OPT must relate to their degree and be authorized by their university. Students are responsible for securing this approval through their school's international office.

Competencies: Security & Compliance Principles - Applies standards, tools, and best practices to embed security, privacy, and compliance into the design/build/test/operate lifecycle for products, services, apps, systems, software, and configurations-balancing protection, efficiency, and cost. Programming Principles - Applies programming languages, frameworks, and patterns to design, write, configure, test, and maintain software/solutions/systems that are efficient, secure, scalable, and reliable. Data Principles - Governs, models, secures, implements, and observes data flows to ensure integrity, quality, and compliance-enabling trusted, scalable, cost-conscious data use. Modern Development Practices - Applies modern engineering practices and tools-such as Agile/DevSecOps, CI/CD, automated testing, and infrastructure as code-to accelerate delivery, improve quality, and reduce risk across the SDLC. Solution Design - Translate business requirements into integrated designs, architectures, patterns, and system interactions that deliver customer value and align with enterprise standards and subject-matter platforms. System Architecture- Creates and evolves architecture system blueprints developing reusable patterns and roadmaps to ensure scalability, resilience, security, and long-term efficiency. Demonstrating Mastery - Maintains essential knowledge and proficiency in relevant domains, tools, technologies, methodologies, or frameworks through targeted credentials and rigorous proficiency, future-proofing organizational skills against strategic needs. Strategic and Innovative Thinking - Evaluates business and technology trends, anticipates future needs, develops creative approaches, and frames innovations to shape strategy and create durable value with cost-aware innovation. Technical Passion & Drive - Models curiosity and excitement for technology by self-initiating continuous development, experimenting with emerging technologies, and identifying insertion opportunities that accelerate business performance. Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results. Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. Values Differences - Recognizing the value that different perspectives and cu...