1

It Infrastructure Manager Jobs in Ohio (NOW HIRING)

This is a remote position. We are seeking an IT Service Desk Analyst to join our team! The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional groups within

We are needing 2 Sr. Infrastructure Engineer that have experience working in large environments and infrastructure cloud. Both of these role will be Remote and prefer a candidate in Ohio or within

We are needing 2 Sr. Infrastructure Engineer that have experience working in large environments and infrastructure cloud. Both of these role will be Remote and prefer a candidate in Ohio or within

Job Summary : American Trim is seeking an IT Infrastructure Engineer who will be responsible for the design, installation, analysis, troubleshooting, and maintenance of all company networks. The role

Job Summary: Under the direction of the IT Director, the IT Infrastructure Engineer is a hands on leader responsible for the design, installation, analysis, troubleshooting, and maintenance of all

About This Role: World Group is currently looking for a systematic and collaborative person to join our family as an Infrastructure Manager for our Corporate Headquarters located in Rocky River, OH!

next page

Showing results 1-20

It Infrastructure Manager information

See Ohio salary details

$65.6K

$117.6K

$172.6K

How much do it infrastructure manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for it infrastructure manager in Ohio is $117,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $139,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Manager, and why are they important?

To thrive as an IT Infrastructure Manager, you need a solid background in IT systems, network administration, and project management, often supported by a bachelor's degree in computer science or related fields. Familiarity with virtualization platforms, cloud services (like AWS or Azure), and certifications such as ITIL or Cisco are typically essential. Leadership, problem-solving, and strong communication skills help you effectively manage teams and coordinate with stakeholders. These skills are crucial for ensuring reliable IT operations, efficient project delivery, and alignment with organizational goals.

What is the role of IT infrastructure management?

IT infrastructure management involves overseeing and maintaining an organization's hardware, software, networks, and data centers to ensure reliable and secure IT operations. It includes tasks such as system deployment, monitoring, troubleshooting, and implementing security protocols, often requiring knowledge of tools like network management systems and certifications such as ITIL or CompTIA. Effective management supports business continuity and technological efficiency.

What does an IT Infrastructure Manager do?

An IT Infrastructure Manager is responsible for overseeing the design, implementation, and maintenance of an organization's technology infrastructure, including servers, networks, and data storage. They ensure that all IT systems are secure, reliable, and meet the company's needs. This role involves managing IT staff, coordinating with other departments, and planning for future technology upgrades or expansions. Additionally, IT Infrastructure Managers are often responsible for disaster recovery planning and ensuring compliance with relevant regulations.

What are the 4 types of IT infrastructure?

As an IT Infrastructure Manager, understanding the four main types of IT infrastructure is essential. These include hardware infrastructure (servers, storage, networking equipment), software infrastructure (operating systems, enterprise applications), network infrastructure (routers, switches, internet connectivity), and data center infrastructure (physical facilities, power, cooling). Managing these components ensures reliable and secure IT operations within an organization.

What is the difference between It Infrastructure Manager vs Network Administrator?

AspectIt Infrastructure ManagerNetwork Administrator
ResponsibilitiesOversees entire IT infrastructure, including servers, storage, and network systems; manages teams and strategic planningMaintains and supports network hardware, software, and security; ensures network connectivity and performance
CertificationsITIL, PMP, Cisco, Microsoft certifications often preferredCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentLeadership roles in IT departments, strategic planning, vendor managementHands-on technical work, troubleshooting, network configuration

The main difference is that an It Infrastructure Manager oversees the entire IT infrastructure and manages teams, while a Network Administrator focuses on maintaining and supporting network systems. The Infrastructure Manager has broader strategic responsibilities, whereas the Network Administrator handles day-to-day network operations.

What is the role of IT infrastructure manager?

An IT infrastructure manager oversees the planning, implementation, and maintenance of an organization’s IT systems, including networks, servers, and hardware. They ensure the reliability, security, and efficiency of technology infrastructure, often managing teams and working with tools like cloud platforms and network security protocols.

How does an IT Infrastructure Manager typically collaborate with other departments to ensure seamless technology operations?

An IT Infrastructure Manager works closely with various departments such as security, application development, and business operations to ensure that technology systems align with organizational needs. This involves regular meetings to understand requirements, coordinating system upgrades or migrations, and addressing any technical challenges that may impact other teams. Effective communication and cross-functional collaboration are essential, as the manager often acts as a bridge between technical staff and non-technical stakeholders. Building strong relationships helps proactively identify issues and implement solutions that support the entire organization's objectives.

How much do IT infrastructure managers make in the US?

IT Infrastructure Managers in the US typically earn a median annual salary of around $100,000 to $130,000, depending on experience, certifications, and location. Senior roles or those with specialized skills in cloud computing and network security can earn higher salaries, often exceeding $150,000 annually.
What are the most commonly searched types of It Infrastructure jobs in Ohio? The most popular types of It Infrastructure jobs in Ohio are:
What are popular job titles related to It Infrastructure Manager jobs in Ohio? For It Infrastructure Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching It Infrastructure Manager jobs in Ohio look for? The top searched job categories for It Infrastructure Manager jobs in Ohio are:
What cities in Ohio are hiring for It Infrastructure Manager jobs? Cities in Ohio with the most It Infrastructure Manager job openings:
Infographic showing various It Infrastructure Manager job openings in Ohio as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $117,551 per year, or $56.5 per hour.

IT Service Desk Analyst

JW Affinity IT

Cincinnati, OH

$16 - $17/hr

Full-time

Posted 6 days ago


Job description

This is a remote position.

We are seeking an IT Service Desk Analyst to join our team! The IT Service Desk Analyst is a hands-on position responsible for working with cross-functional groups within the organization to support client computing, printing and telecommunications needs.


Strong customer focus, attention to qualitative delivered services, prioritization, and effective communication are essential to the success of this position.


The Information Technology (IT) Service Desk Analyst is specifically responsible for working with the IT Infrastructure Manager to ensure that IT Service Desk services are supporting the commercialization of the business, helping to make employees productive in their use of computing assets and supporting the IT applications team.


Core Job Responsibilities:

  • Primary support responsibility for timely and planned response for first-level IT Service Desk tickets
  • Perform technical troubleshooting and problem resolution involving
    • Client computing hardware (Dell & Apple)
    • Client computing operating systems (Microsoft Windows and Mac OS X)
    • User and password management
    • Security access rights
    • Client computing applications (including Microsoft Office)
    • Printing management
    • Telephony, including phone setup and voicemail

Additional Responsibilities:

  • Imaging of new and repurposed client computing equipment
  • Manage cloud-based infrastructure solutions including email, spam management, audio/web conferencing, and file sharing
  • Coordinating equipment purchase, repairs and returns with vendors
  • Assisting IT Infrastructure Manager with design, deployment and post-production support of IT infrastructure investments
  • Provide status updates, work plans, written documentation, test plans, business continuity plans and training for administered systems

Tasks


You will be responsible for helping customers by providing product and service information and resolving technical issues.

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Relies on extensive knowledge and professional discretion to achieve goals.

Qualifications:

  • Previous experience in IT Service Desk
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Significant ingenuity and flexibility is expected.
  • Fluent in Spanish (Preferred)
  • BMC Footprints Ticketing System experience or knowledge