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It Helper Jobs in Boston, MA (NOW HIRING)

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA · On-site

$85K/yr

) Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA · On-site

$70K - $85K/yr

Help Desk Level 2 IT Polaris Healthcare Foxborough, MA Full-Time We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist ...

Renuity

Install Helper

Woburn, MA · On-site

$22/hr

Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity ...

Renuity

Install Helper

Woburn, MA · On-site

$22/hr

Whether it's a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity ...

Generator Supercenter

Electrical Helper

Peabody, MA · On-site

$20 - $22/hr

Compensation: $20.00 - $22.00 per hour Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others ...

GMS Inc

Delivery Helper

South Boston, MA · On-site

Compliance of company, state and federal guidelines particularly as it relates to OSHA and DOT for ... Help champion an inclusive working environment; empower others to bring their full selves to the ...

Compass Group

HELPER COOK

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Compass Group

HELPER COOK

Arlington, MA · On-site

$18 - $23.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Arlington Catholic High ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Gypsum Management and Supply

Delivery Helper

Boston, MA · On-site

Compliance of company, state and federal guidelines particularly as it relates to OSHA and DOT for ... Help champion an inclusive working environment; empower others to bring their full selves to the ...

COWTOWN MATERIALS INC

Delivery Helper

Boston, MA · On-site

Compliance of company, state and federal guidelines particularly as it relates to OSHA and DOT for ... Help champion an inclusive working environment; empower others to bring their full selves to the ...

Aerotek

General Helper

Mansfield, MA

$20 - $22/hr

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ... year, helping our workers navigate an evolving labor market and find jobs that meet their goals ...

Bon Appetit

HELPER COOK (FULL TIME)

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Compass Group

HELPER COOK (FULL TIME)

Arlington, MA · On-site

$18 - $23.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Arlington Catholic High ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Compass Group

HELPER COOK (FULL TIME)

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Chartwells K12

HELPER COOK (FULL TIME)

Arlington, MA · On-site

$18 - $23.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Arlington Catholic High ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Compass Group

HELPER COOK (FULL TIME)

Boston, MA · On-site

$17.50 - $22.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location: CwP - 200 Seaport ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Compass Group

HELPER COOK (FULL TIME)

Arlington, MA · On-site

$18 - $23.25/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : Arlington Catholic High ... Orders food from supplier or procures it from storage. * Prepares and cooks food in accordance with ...

Amteck, LLC

Electrical Helper - Cincinnati

Woburn, MA

$18.50 - $23.75/hr

Amteck, a nationally recognized Top 50 Electrical Design-Build Contractor, is redefining what it ... Amteck is currently looking to hire Electrical Helpers for our project near Cincinnati, OH. We ...

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All JobsIt Helper JobsIt Helper Jobs in Boston, MA

It Helper information

See Boston, MA salary details

$10

$17

$24

How much do it helper jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for it helper in Boston, MA is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.09 per hour, depending on experience, location, and employer.

What does an IT helper do?

An IT Helper assists with basic technical support tasks in an organization, such as setting up computers, troubleshooting hardware and software issues, and providing general assistance to users. They often help maintain computer systems, install updates, and ensure that equipment is running smoothly. IT Helpers are typically the first point of contact for employees experiencing technical difficulties and may escalate more complex problems to senior IT staff. Their role is essential in keeping everyday technology operations running efficiently.

What are the key skills and qualifications needed to thrive as an IT helper, and why are they important?

To thrive as an IT Helper, you need a foundational understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant diploma or certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication, patience, and problem-solving skills help IT Helpers effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and ensuring user satisfaction in a technology-dependent work environment.

What are some common challenges IT helpers face when supporting end-users, and how can they effectively address them?

IT Helpers often encounter challenges such as communicating complex technical information to users with varying levels of technical knowledge, managing multiple support requests simultaneously, and quickly diagnosing issues across diverse hardware and software environments. To address these challenges, successful IT Helpers practice active listening, use clear and simple language, prioritize tasks based on urgency, and continually update their technical skills. Building strong relationships with end-users and collaborating closely with the broader IT team also helps in resolving issues efficiently and maintaining a positive support experience.

What is the difference between It Helper vs Network Technician?

AspectIt HelperNetwork Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Advanced networking certifications (e.g., Cisco CCNA)
Work EnvironmentSupport desks, small offices, retailData centers, corporate networks, ISPs
Job ResponsibilitiesBasic troubleshooting, hardware setup, user supportNetwork setup, configuration, troubleshooting
Industry UsageCommon in retail, small business, educational institutionsCommon in telecom, large corporations, IT service providers

While both roles involve IT support, an It Helper primarily handles basic troubleshooting and user support, whereas a Network Technician specializes in network infrastructure and configuration. The roles often overlap in entry-level environments, but Network Technicians typically require more advanced networking skills and certifications.

Are IT help desk jobs hard to get?

IT help desk jobs can be competitive, especially for entry-level positions, but they often require basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Gaining experience with common tools and troubleshooting procedures can improve your chances of securing such roles.

What are the most commonly searched types of It jobs in Boston, MA?

The most popular types of It jobs in Boston, MA are:

What are popular job titles related to It Helper jobs in Boston, MA?

For It Helper jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching It Helper jobs in Boston, MA look for?

The top searched job categories for It Helper jobs in Boston, MA are:

What cities near Boston, MA are hiring for It Helper jobs?

Cities near Boston, MA with the most It Helper job openings:

It Helper jobs near you
Infographic showing various It Helper job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,145 per year, or $17.9 per hour.

Help Desk Level 2 IT MA

Polaris Healthcare

Foxboro, MA • On-site

$85K/yr

Full-time

Re-posted 8 days ago

Job description

) Help Desk Level 2 IT
Polaris Healthcare
Foxborough, MA
Full-Time
We are seeking a skilled Help Desk Level 2 IT professional to join our team at Polaris Healthcare. As a Level 2 IT support specialist, you will be responsible for providing technical assistance and troubleshooting support to our employees and affiliated providers. If you have a strong background in Windows operating systems, systems administration, and network troubleshooting, we encourage you to apply.
Responsibilities:
  • Provide level 2 technical support to employees and affiliated providers via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to Windows 10 and 11, Windows Server 2019, 2021, and 2025, and Microsoft MS Office 365
  • Perform systems administration tasks, including Active Directory and Windows Group Policy management
  • Troubleshoot DHCP, DNS, file, and print services
  • Utilize solid knowledge of TCP/IP networking and Microsoft MS Office 365
  • Experience with Remote Desktop Protocol (RDP) and Citrix is a plus
  • Utilize Remote Management Tools for troubleshooting and support

Requirements:
  • 3+ years of experience in a help desk or IT support role
  • Ability to lift up to 50 pounds unassisted
  • Valid driver's license and reliable car

Compensation:
  • Salary based on experience: $70,000 - $85,000 annually

Join our team and make a difference in the delivery of healthcare services! Apply to this exciting opportunity and take the first step towards a rewarding career with Polaris Healthcare.

Apply