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It Helpdesk Intern Jobs in Alaska (NOW HIRING)

Zimmer Biomet

$15.50 - $20.50/hr

As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a ... Help monitor and track system issues, assisting in troubleshooting with supervision. * Perform ...

World Wide Technology

$18 - $25/hr

As an intern, you could work in the Advanced Technology Center, collaborating to design, build, and ... that help customers do things like cut evaluation time from months to weeks; in Internal IT, ...

World Wide Technology

$18 - $25/hr

As an intern, you could work in the Advanced Technology Center, collaborating to design, build, and ... that help customers do things like cut evaluation time from months to weeks; in Internal IT, ...

World Wide Technology

$18 - $25/hr

As an intern, you could work in the Advanced Technology Center, collaborating to design, build, and ... that help customers do things like cut evaluation time from months to weeks; in Internal IT, ...

University of Alaska

IT Services Student Assistant

Juneau, AK · On-site

$19 - $26/hr

Come join the IT Services team! Gain valuable on-campus experience providing technical support to ... We manage everything from first-contact helpdesk assistance and in-depth hardware and software ...

University of Alaska

IT Services Student Assistant

Juneau, AK · On-site

$19 - $26/hr

Come join the IT Services team! Gain valuable on-campus experience providing technical support to ... We manage everything from first-contact helpdesk assistance and in-depth hardware and software ...

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How much do it helpdesk intern jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it helpdesk intern in Alaska is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.72 per hour, depending on experience, location, and employer.

What does an IT Helpdesk intern do?

An IT Helpdesk Intern assists with providing technical support to users within an organization. Typical responsibilities include troubleshooting hardware and software issues, responding to support tickets, setting up computers and devices, and assisting with routine IT maintenance. Interns gain hands-on experience by working closely with IT professionals, learning about network systems, and understanding company protocols. This role is ideal for individuals seeking to start a career in information technology and develop their problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT Helpdesk intern, and why are they important?

To thrive as an IT Helpdesk Intern, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by coursework in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically expected. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills are crucial for providing timely technical support, ensuring smooth operations, and building a foundation for further growth in IT.

What types of technical issues do IT Helpdesk interns typically handle, and how do they collaborate with senior IT staff?

IT Helpdesk Interns often handle a range of technical issues including password resets, software installation, basic troubleshooting of hardware or network connectivity, and assisting employees with using company applications. They typically serve as the first point of contact for users and escalate more complex problems to senior IT staff. Collaboration is key—interns frequently work alongside experienced technicians, learning best practices and receiving guidance on resolving unfamiliar issues, which helps them develop practical skills and build confidence in a real-world IT environment.

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It Helpdesk Intern jobs near you
Infographic showing various It Helpdesk Intern job openings in Alaska as of August 2026, with employment types broken down into 14% Internship, 1% As Needed, 58% Full Time, 24% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,055 per year, or $18.8 per hour.

2025 Fall Intern, Clinical Applications

Zimmer Biomet

$15.50 - $20.50/hr

Full-time, Internship

Re-posted 23 days ago

Zimmer Biomet rating

7.7

Company rating: 7.7 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

230th of 499 rated machine equipment manufacturers

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Clinical Applications Intern is responsible for providing support to the Biostatistics & Clinical Data Management (BCDM) department in the development and maintenance of software used in clinical research, primarily the Clinical Trial Management System (CTMS). 

How You'll Create Impact
  • Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts.
  • Support the documentation of technical processes, user guides, and validation protocols.
  • Participate in requirements gathering sessions with stakeholders to better understand business and user needs.
  • Help monitor and track system issues, assisting in troubleshooting with supervision.
  • Perform basic data checks and assist with data validation efforts to ensure data integrity.
  • Observe and support user training sessions and help prepare training materials as needed.
What Makes You Stand Out
  • Strong written and verbal communication skills.
  • Ability to manage time effectively and handle multiple tasks or assignments under supervision.
  • Ability to work collaboratively as part of a team and communicate effectively with both technical and non-technical stakeholders.
  • Detail-oriented mindset with the ability to follow documented procedures and best practices.
  • Curiosity and willingness to learn about clinical applications and how technology supports clinical trials and research.
  • Proficiency in Microsoft Office tools, especially Excel, Word, and PowerPoint.
  • Exposure to or coursework in programming languages such as Java, JavaScript, SQL, Python, or similar.
  • Basic understanding of relational databases and familiarity with writing or reading simple SQL queries is a plus.
  • Interest in web development and knowledge of HTML and CSS, or UX/UI is a plus.
Your Background
  • Must be actively enrolled in an academic program for the entire duration of the assignment
  • Must be available to work full-time (40 hours/week) throughout the co-op session
  • Must be authorized to work in the U.S. without requiring employer sponsorship
  • Pursuing a bachelor’s degree in Computer Science, Information Systems, Health Informatics, Data Science, or related field.
  • A minimum GPA of 3.0 is strongly preferred
Travel Expectations
  • Up to 5%

EOE/M/F/Vet/Disability

What Zimmer Biomet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Zimmer Biomet

Sourced by ZipRecruiter

Zimmer Biomet is a global medical technology leader. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Warsaw, IN, US

Year founded

1927

Social media

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