Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Now Hiring IT and Telecom Field Technicians
Ruston, LA · On-site
$18 - $25/hr
... desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks -- one day you might be installing an ...
Quick apply
Now Hiring IT and Telecom Field Technicians
Ruston, LA · On-site
$18 - $25/hr
... desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks -- one day you might be installing an ...
Admin Correspondence II
West Monroe, LA · On-site
$16.50/hr
IM Chat, helpful guides/best practices, training material, SUM. * Preferred NSLDS usage experience ... You are required to follow all Information Technology policies and procedures regarding the ...
Admin Correspondence II
West Monroe, LA · On-site
$16.50/hr
IM Chat, helpful guides/best practices, training material, SUM. * Preferred NSLDS usage experience ... You are required to follow all Information Technology policies and procedures regarding the ...
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
Chief Information Security Officer
Ruston, LA · On-site
$180 - $240/hr
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
Chief Information Security Officer
Ruston, LA · On-site
$180 - $240/hr
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
We're committed to helping you grow both professionally and personally in an environment where ... Partners with Technology teams to ensure security considerations are incorporated into system ...
Guest Service Representative
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... Provide local information and general hotel assistance Why You Will Love It Here * Supportive team ...
Guest Service Representative
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... Provide local information and general hotel assistance Why You Will Love It Here * Supportive team ...
GUEST SERVICE REPRESENTATIVE
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... local information and general hotel assistance Why You Will Love It Here • Supportive team ...
GUEST SERVICE REPRESENTATIVE
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... local information and general hotel assistance Why You Will Love It Here • Supportive team ...
GUEST SERVICE REPRESENTATIVE
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... local information and general hotel assistance Why You Will Love It Here • Supportive team ...
GUEST SERVICE REPRESENTATIVE
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... local information and general hotel assistance Why You Will Love It Here • Supportive team ...
GUEST SERVICE REPRESENTATIVE
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... Provide local information and general hotel assistance Why You Will Love It Here * Supportive team ...
GUEST SERVICE REPRESENTATIVE
Ruston, LA · On-site
$12.50 - $13/hr
You help ensure smooth front desk operations and support an exceptional guest experience. What You ... Provide local information and general hotel assistance Why You Will Love It Here * Supportive team ...
Sales and Customer Success Representative
Ruston, LA · On-site
$38K - $45K/yr
... desk? Join Affordable Home Furnishings and help local families furnish their homes while building a ... Comfortable using computers and technology * Self-motivated and dependable * Ability to lift and ...
Sales and Customer Success Representative
Ruston, LA · On-site
$38K - $45K/yr
... desk? Join Affordable Home Furnishings and help local families furnish their homes while building a ... Comfortable using computers and technology * Self-motivated and dependable * Ability to lift and ...
Thank you for your interest in employment with Louisiana Tech University. The College of ... help implement the mission and values of COES. • Lead and support efforts to maintain ABET ...
Thank you for your interest in employment with Louisiana Tech University. The College of ... help implement the mission and values of COES. • Lead and support efforts to maintain ABET ...
Thank you for your interest in employment with Louisiana Tech University. The College of ... Serve on the leadership team and help implement the mission and values of COES. Lead and support ...
Thank you for your interest in employment with Louisiana Tech University. The College of ... Serve on the leadership team and help implement the mission and values of COES. Lead and support ...
Sales and Customer Success Representative
Ruston, LA · On-site
$45K/yr
... desk? Join Affordable Home Furnishings and help local families furnish their homes while building a ... Comfortable using computers and technology * Self-motivated and dependable * Ability to lift and ...
Sales and Customer Success Representative
Ruston, LA · On-site
$45K/yr
... desk? Join Affordable Home Furnishings and help local families furnish their homes while building a ... Comfortable using computers and technology * Self-motivated and dependable * Ability to lift and ...
Senior Industrial Engineer-Automation
Arizona, LA · On-site
$41 - $56/hr
The person in this position will help improve factory control, production reporting, recipe management, workflow visibility, and automation across operations. It is a strong fit for someone who has ...
Senior Industrial Engineer-Automation
Arizona, LA · On-site
$41 - $56/hr
The person in this position will help improve factory control, production reporting, recipe management, workflow visibility, and automation across operations. It is a strong fit for someone who has ...
Housed in its own dedicated facility built in 1995 with the help of federal and State investments ... More information on the IfM research center can be found at its website ( Louisiana Tech is an ...
Housed in its own dedicated facility built in 1995 with the help of federal and State investments ... More information on the IfM research center can be found at its website ( Louisiana Tech is an ...
It Help Desk information
See Ruston, LA salary details
$10.28 - $11.84
2% of jobs
$11.84 - $13.39
6% of jobs
$13.39 - $14.94
12% of jobs
$15.38 is the 25th percentile. Wages below this are outliers.
$14.94 - $16.49
17% of jobs
The median wage is $17.74 / hr.
$16.49 - $18.05
16% of jobs
$18.05 - $19.60
16% of jobs
$20.37 is the 75th percentile. Wages above this are outliers.
$19.60 - $21.15
12% of jobs
$21.15 - $22.70
7% of jobs
$22.70 - $24.25
6% of jobs
$24.25 - $25.81
3% of jobs
$25.81 - $27.36
2% of jobs
$10
$18
$27
How much do it help desk jobs pay per hour?
What skills are needed for an IT Help Desk?
What is the difference between It Help Desk vs Technical Support Specialist?
| Aspect | IT Help Desk | Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | On-site, remote, or hybrid support roles |
| Industry Usage | IT service providers, corporate IT departments | Hardware/software vendors, IT service companies |
| Job Focus | Troubleshooting, user support, ticket management | Technical issue resolution, product support, troubleshooting |
Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.
Is an IT Help Desk a good career?
What are the key skills and qualifications needed to thrive as an IT Help Desk professional?
What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?
What does an IT Help Desk do?
What is an IT Help Desk professional?

Full-time
Medical, Dental, Vision, Retirement
Re-posted 4 days ago
United States Navy rating
6.4
Based on 379 frontline employees who took The Breakroom Quiz
42nd of 49 rated military and defense
Job description
Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities
As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:
- Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
- A high school diploma or equivalent for enlisted positions, and a bachelors or qualifying professional degree for officer positions
Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards - Meeting character and conduct standards, including background screening
- Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
- Eligibility for a security clearance when required for your rating or designator
- Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
- Government & Military
What United States Navy employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About US Navy
Sourced by ZipRecruiter
Industry
National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration
Company size
10,000+ Employees
Headquarters location
Washington, DC, US