ZipRecruiter

Log In

1

It Help Desk Jobs in Port Richey, FL (NOW HIRING)

Noblesoft Technologies

IT Service Desk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Job Title: IT Service Desk Analyst Location: Tampa, FL 33634 About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities ...

MHD Communications

IT Project Coordinator

Tampa, FL

Join a dynamic and growing team as an IT Project Coordinator, where your organizational skills and ... Coordinate internal resources--including engineers, help desk, procurement, and cross-functional ...

UAB

INFORMATION SYSTEMS MANAGER I

Tampa, FL

The Information Systems Manager I manages the Facilities Technology Services desktop services and user support function supporting the full Facilities division. This role oversees help desk support ...

New

MUFG Bank, Ltd.

Service Desk Analyst

Tampa, FL

$19.25 - $26.50/hr

Maintain up-to-date knowledge of hardware, software, and general IT systems. * Mentor team members ... Skills/Competencies * Minimum 5+ years' experience working on a high call volume Help Desk

NinjaOne

Service Desk Technician

Tampa, FL

... Google IT Support Certificate. * 1-3 years of IT support experience, including internships, help desk roles, or relevant academic/lab work. * Eagerness to learn IT tools, processes, and best ...

NinjaOne

Service Desk Technician

Tampa, FL

... Google IT Support Certificate. * 1-3 years of IT support experience, including internships, help desk roles, or relevant academic/lab work. * Eagerness to learn IT tools, processes, and best ...

NinjaOne

Service Desk Technician

Tampa, FL · On-site

... Google IT Support Certificate. * 1-3 years of IT support experience, including internships, help desk roles, or relevant academic/lab work. * Eagerness to learn IT tools, processes, and best ...

Digital Hands

IT Security Analyst (Tier 1)

Tampa, FL

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience * 1-3 years of experience in an IT, network operations, help desk, or ...

New

NinjaOne

Service Desk Technician

Tampa, FL

... Google IT Support Certificate. * 1-3 years of IT support experience, including internships, help desk roles, or relevant academic/lab work. * Eagerness to learn IT tools, processes, and best ...

Digital Hands

IT Security Analyst (Tier 1)

Tampa, FL · On-site

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent work experience * 1-3 years of experience in an IT, network operations, help desk, or ...

New

Zones LLC.

Tier 1 Onsite IT Support Technician

Tampa, FL · On-site

$35 - $37/wk

Required Skills & Qualifications * 1-3 years of experience in IT support, help desk, or deskside support role * Strong troubleshooting skills across Windows OS, Microsoft 365, and common enterprise ...

previous pagenext page

Showing results 21-40

All JobsIt Help Desk JobsIt Help Desk Jobs in Port Richey, FL

It Help Desk information

See Port Richey, FL salary details

$11

$20

$30

How much do it help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it help desk in Port Richey, FL is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.03 per hour, depending on experience, location, and employer.

What is an IT Help Desk professional?

IT Help Desk professionals are technical support specialists who assist users with computer, software, and network issues. They are often the first point of contact for employees or customers experiencing technical problems, providing troubleshooting, guidance, and solutions either remotely or in person. Their responsibilities include resolving hardware and software issues, answering technical questions, and escalating complex problems to higher-level IT staff when necessary. IT Help Desk workers play a crucial role in maintaining productivity by ensuring that technology runs smoothly and efficiently.

What are the key skills and qualifications needed to thrive as an IT Help Desk professional?

To excel as an IT Help Desk professional, you need strong troubleshooting abilities, foundational knowledge of computer hardware and software, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help build trust and efficiently resolve user issues. These competencies ensure quick and effective technical support, minimizing downtime and enhancing user satisfaction.

What are some common challenges faced by IT Help Desk professionals, and how can they be managed effectively?

IT Help Desk professionals often encounter challenges such as handling high volumes of support tickets, dealing with frustrated users, and staying updated with rapidly changing technologies. Managing these challenges involves effective time management, strong communication skills, and ongoing technical training. Many teams use ticketing systems to prioritize requests and regular team meetings to share solutions, which can help reduce stress and improve overall efficiency. Building rapport with users and fostering a collaborative team environment also play a key role in successfully navigating daily obstacles.

What is the difference between It Help Desk vs Technical Support Specialist?

AspectIT Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, or hybrid support roles
Industry UsageIT service providers, corporate IT departmentsHardware/software vendors, IT service companies
Job FocusTroubleshooting, user support, ticket managementTechnical issue resolution, product support, troubleshooting

Both roles involve troubleshooting and supporting users, often requiring similar certifications. The IT Help Desk typically handles a broader range of user issues via help desk systems, while Technical Support Specialists may focus more on specific products or technical problems, often with more in-depth technical knowledge.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and using tools like ticketing systems. They offer valuable experience in customer service, technical skills, and understanding IT environments, making them a good starting point for a career in IT.

What does an IT Help Desk do?

An IT Help Desk provides technical support to users by troubleshooting hardware, software, and network issues. They assist with system setup, maintenance, and user account management, often using ticketing systems and remote access tools. Strong communication skills and knowledge of operating systems and common software are essential for this role.

What are popular job titles related to It Help Desk jobs in Port Richey, FL?

For It Help Desk jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching It Help Desk jobs in Port Richey, FL look for?

The top searched job categories for It Help Desk jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for It Help Desk jobs?

Cities near Port Richey, FL with the most It Help Desk job openings:

It Help Desk jobs near you
Infographic showing various It Help Desk job openings in Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,691 per year, or $20.5 per hour.

Senior Help Desk Technician II

Contact Government Services, LLC

Tampa, FL

$108K - $156K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Senior Help Desk Technician II
Employment Type: Full Time 
Department: Help Desk

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). 

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Backup/Restoration admin/support
- File Server support
- User Account/Mailbox administration
- Software/Hardware installation
- Handheld device installation/troubleshooting/support
- Remote User setup/support/troubleshooting
- End-user training
- Creation of procedural documentation
- Creation of spreadsheets/databases for tracking purposes
- Record and update required information for all IT-related tickets utilizing ITIL
- Creation of Incident work-log entries
- Accurately answer user support questions of software and hardware in the EOUSA office environment
- Maintain Account Management forms for new and departed users per Government policy and procedures
- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets
- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
- Submit weekly status reports and monthly surveys
- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:
- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: 
- ITIL Foundations certification 
- Change Management experience 
- Active DOD clearance of Level 6 Public Trust or above 

Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]

#CJ
$108,000 - $156,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply