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It Help Desk Support Associate Jobs in Riverside, CA

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The Junior IT Help Desk position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure.

DirectedLINK LLC

IT Support Specialist I

Perris, CA

$22.50 - $26.50/hr

Professional experience providing desktop or help desk support. * Working knowledge of patch ... Associate degree. * Experience executing endpoint or infrastructure refresh projects. * Bash or ...

Work Comp 360

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IT Support Specialist

Orange, CA · On-site

$28 - $33/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field , or equivalent professional experience. * Minimum 2 years of IT Help Desk or Technical Support ...

Interlink Technology, Inc.

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Level 1 Help Desk Engineer - Remote

Murrieta, CA · Remote

$20 - $23/hr

... Technology is a California-based managed IT services and cybersecurity company supporting ... We are looking for a Level 1 Help Desk Engineer to provide remote technical support to our clients.

iFlow Inc

Service Desk Administrator

Irvine, CA · On-site

... support within IT - Help develop IT tools and processes to promote efficient and effective end user support practices - Documentation of IT knowledge base for internal IT use, or broader employee ...

City of Norco

IT Technician

Norco, CA · On-site

$64K - $80K/yr

Provides end user Help Desk support for computers (PCs), laptops, tablets, mobile devices, web ... Associate degree in Information Technology, Computer Science, Information Systems, Business ...

AC Pro

Help Desk Technician

Rancho Cucamonga, CA · On-site

$26 - $32/hr

... associates on IT systems, policies, and procedures as needed. * Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations.

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users Register and process support tickets. Work with external ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users. Register and process support tickets. • Work with external ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience ...

Onsite Computing, Inc

Level 2 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... Associate's degree in IT or related field; bachelor's degree preferred. * 2-4 years of experience ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

Qualifications Required * High school diploma or GED. * 1-3 years of IT support, help desk ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... of Service Desk support experience or entry-level technical training and certifications. Our ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

... Helpdesk. This person will support The Habit Burger's entire technology stack via phone, email ... of Service Desk support experience or entry-level technical training and certifications. Our ...

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All JobsIt Help Desk Support Associate JobsIt Help Desk Support Associate Jobs in Riverside, CA

It Help Desk Support Associate information

See Riverside, CA salary details

$15

$22

$34

How much do it help desk support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for it help desk support associate in Riverside, CA is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.10 per hour, depending on experience, location, and employer.

Is a service desk support associate an IT job?

A service desk support associate is an IT job that involves providing technical assistance to users, troubleshooting hardware and software issues, and supporting IT systems. It typically requires knowledge of operating systems, networking, and support tools like ticketing systems, and may involve certifications such as CompTIA A+.

Is help desk support associate a good entry-level IT job?

A help desk support associate is considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of operating systems, hardware, and software, and can lead to advanced roles with certifications like CompTIA A+ or Network+.

What cities near Riverside, CA are hiring for It Help Desk Support Associate jobs?

Cities near Riverside, CA with the most It Help Desk Support Associate job openings:

IT Help Desk I

Anaheim, CA

TOTAL WAREHOUSE INC
Manufacturing • 51 - 200 employees
Learn more about TOTAL WAREHOUSE INCexternal

Full-time

Posted 10 days ago

Key responsibilities

  • Provide Level 1 technical support to employees and troubleshoot issues with Windows computers, peripherals, and Microsoft 365 applications.

  • Assist with setting up, configuring, maintaining, and redeploying IT equipment and user accounts for new and existing employees.

  • Respond to, document, and escalate IT support requests related to network connectivity, login issues, and basic security access.

Job description

Description

The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This is an entry-level position designed for someone who is technically capable, service-oriented, and interested in developing their IT skills.


Requirements

Key Responsibilities

Help Desk & Employee Support

  • Provide Level 1 technical support to employees.
  • Troubleshoot Windows computers, laptops, printers, monitors, docks, and peripherals.
  • Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications.
  • Assist users with password resets, MFA, login, and access issues.
  • Troubleshoot basic network, Wi-Fi, VPN, and connectivity issues.
  • Respond to and document IT support requests.
  • Escalate advanced issues when necessary.
  • Provide basic Microsoft 365 training to employees, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.

Computer & Employee Support

  • Set up laptops and      workstations for new employees.
  • Configure computers with      required applications and company settings.
  • Maintain inventory of      laptops, monitors, phones, printers, and other IT equipment.
  • Prepare, issue, recover, and      redeploy equipment.
  • Assist with equipment      replacement and lifecycle management.
  • Maintain accurate asset      records.

Employee Onboarding & Offboarding 

  • Prepare IT equipment for new      hires.
  • Assist with creation and      configuration of user accounts.
  • Configure email, Teams,      OneDrive, printers, and required applications.
  • Remove or disable access      during employee offboarding.
  • Recover company-issued IT      equipment.

Microsoft 365 Administration Support

  • Assist with Microsoft 365      user administration.
  • Manage basic user, group,      mailbox, and license requests.
  • Assist with Microsoft Teams      and SharePoint permissions.
  • Support OneDrive      synchronization and file-access issues.
  • Assist with MFA and      security-related user issues.

Education and Experience:

  • 1-2 years of IT/help desk experience or equivalent technical training.
  • Basic knowledge of Windows 11.
  • Familiarity with Microsoft 365.
  • Basic understanding of networking, TCP/IP, Wi-Fi, and VPN.
  • Experience troubleshooting computers and peripherals.
  • Strong communication and customer-service skills.
  • Ability to learn new systems quickly.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.  

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be in good physical condition and have good motor skills.
  • Must be able to lift up to 50 pounds at times.
  • Ability to function in work environment with moderate noise level from several sources creating constant activity.

Additional Notes 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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