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It Help Desk Lab Assistant Jobs in Georgia (NOW HIRING)

Conflux Systems

IT Helpdesk Analyst

Conyers, GA · On-site

$20/hr

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have ...

Conflux Systems

IT Helpdesk Analyst

Conyers, GA · On-site

$20/hr

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have ...

nLeague

GA DDS IT Help Desk Analyst

Conyers, GA · On-site

Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent ...

nLeague

GA DDS IT Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA

$19.25 - $26/hr

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Set up new user computers and help with office moves when necessary * Assist with other duties and ...

Aita Consulting Services, Inc

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume ...

Spark Tek Inc

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Spark Tek Inc is a company seeking a Help Desk Analyst to assist customers with tier one issues ... Required : • Bilingual, Spanish required • MUST have IT Help Desk Call Center exp • Six ...

Dornier MedTech

IT Intern

Kennesaw, GA

$13.75 - $18.50/hr

... Assist in triaging and resolving help desk tickets for common hardware and software issues ... General IT Support: Provide onsite support for end users as assigned by the IT Support Specialist.

New

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

Lead, mentor, and manage a geographically dispersed team of IT Service Desk/Warehouse Support team ... Experience with help desk ticketing systems and remote support tools. * Strong problem-solving and ...

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It Help Desk Lab Assistant information

What cities in Georgia are hiring for It Help Desk Lab Assistant jobs?

Cities in Georgia with the most It Help Desk Lab Assistant job openings:

Infographic showing various It Help Desk Lab Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

IT Helpdesk Analyst

Conyers, GA • On-site

Conflux Systems
IT Services • 11 - 50 employees
Learn more about Conflux Systemsexternal

$20/hr

Contractor

Re-posted 10 days ago

Job description

#Hiring

Title: IT Helpdesk Analyst

Location: 2206 East View Parkway,Conyers, GA 30013

Duration: 1 Year

In Person interview

Rate: $20/hr on W2 without benefits

Required Skills

  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
  • Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Bilingual - Spanish
  • IT Help Desk Call Center exp- 2 years
Description
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
 
Thanks
Archana@confluxsystems.com