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It Desktop Manager Jobs in Springfield, IL (NOW HIRING)

Hshs

Information Security Architect

Springfield, IL · On-site +1

$61.43 - $92.15/hr

Collaborating with IT, clinical engineering, compliance, privacy, and business teams, the role ... Key expertise includes cybersecurity strategy, risk management, secure system design, cloud ...

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All JobsIt Desktop JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Springfield, IL

It Desktop Manager information

See Springfield, IL salary details

$20.8K

$82.9K

$124.9K

How much do it desktop manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for it desktop manager in Springfield, IL is $82,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $94,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
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What cities near Springfield, IL are hiring for It Desktop Manager jobs? Cities near Springfield, IL with the most It Desktop Manager job openings:
It Desktop Manager jobs near you
Senior Project Manager (IT/Security) (Remote)

Senior Project Manager (IT/Security) (Remote)

Diversified Services Network, Inc.

Springfield, IL • On-site, Remote

$129K - $130K/yr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Title: Senior Project Manager (IT/Security) (Remote)
Duration: 1 year with 37.5 hours a week
Location: Remote
On-site (Springfield, IL) presence during the first week is required for onboarding and meeting the team (Minimum 3 days).
Job Summary
Our client is seeking a Senior Project Manager to support the Information Security team in planning, executing, and delivering IT security initiatives. This is a hands-on role requiring a technical project manager with cybersecurity ("security shop") experience who will actively manage projects-not just observe. The ideal candidate will be an integral part of the team, driving execution, anticipating risks, and ensuring the successful delivery of complex initiatives.
Key Responsibilities
  • Actively lead and manage projects end-to-end, ensuring timely and successful delivery
  • Track project status, monitor progress, and provide clear updates to stakeholders
  • Identify, escalate, and resolve issues proactively
  • Develop a strong understanding of project scope, timelines, and dependencies
  • Serve as a key partner to stakeholders, acting as a trusted advisor ("project manager whisperer")
  • Be an integral part of the team, contributing to both planning and execution
  • Forecast potential risks/issues and communicate them effectively with mitigation strategies
  • Develop and maintain detailed project plans, schedules, and timelines
  • Create, assign, and manage tasks across project teams
  • Coordinate with cross-functional teams, leadership, and stakeholders
  • Ensure adherence to EPMO standards, project charters, and required documentation. Coach teams on project management processes and best practices
  • Facilitate status meetings, reporting, and stakeholder communication
  • Drive audit remediation efforts, including identifying issues, defining tasks, and ensuring resolution
  • Support and manage change management initiatives
  • Oversee technical deployments, ensuring smooth execution
  • Collaborate closely with security teams to align priorities and execution

Required Qualifications
  • 8 years of experience in Project Management, including 5 years leading IT security initiatives
  • Proven experience as a hands-on Technical Project Manager in a cybersecurity environment
  • Experience working within an EPMO or PMO environment, with adherence to project governance standards, charter development, and required documentation
  • Strong ability to manage, not just coordinate, complex projects
  • Experience with Microsoft Project for planning and tracking
  • Experience with ServiceNow SPM (Strategic Portfolio Management) module
  • Proficiency in Microsoft Office Suite (required)
  • Strong understanding of audit remediation, risk management, and compliance
  • Experience managing change management and technical deployments
  • Ability to manage multiple projects and priorities simultaneously
  • Excellent communication, leadership, and stakeholder management skills
  • Ability to understand technical concepts and translate them into actionable plans.

Additional Information about the role:
• More info on Security PM Need: Not just a project observer
  • They will actively manage the project
  • Track Status
  • Escalate issues
  • Understand and grasp the project
  • Need to be a technical project manager with Cyber shop experience
  • Project manager whisperer
  • Be an integral part of the team
  • Knowledge of potential issues with the ability to forecast and effectively communicate those issues
  • Microsoft Project experience
  • ServiceNow SPM module experience- If unable to find, then exposure to the SPM module is fine.
  • EPMO, charter & paperwork
  • Needs to know what has to happen and when
  • Coach the process

A couple of the projects we know will be:
  • Mitigating IRS audit findings
  • Integration of Mainframe RACF with SailPoint
  • Solution for managing public accounts
  • Pen Testing Project Management

Benefits
  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

Apply