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It Computer Support Jobs in Texas (NOW HIRING)

Legal Monkeys

IT Support Specialist

College Station, TX · On-site

Associate's degree in Information Technology, Computer Science, or a related field preferred, or ... Experience working in or supporting compliance-driven environments, preferably with familiarity in ...

SOUTHWEST BANK

IT Support Manager

Odessa, TX · On-site

Bachelor's degree in Information Technology, Computer Science, or related field preferred ... Experience supporting Microsoft Windows, Microsoft 365, networking, endpoint management, and ...

SOUTHWEST BANK

IT Support Manager

Odessa, TX · On-site

Bachelor's degree in Information Technology, Computer Science, or related field preferred ... Experience supporting Microsoft Windows, Microsoft 365, networking, endpoint management, and ...

Foxconn Assembly LLC

IT Support Technician (IB3)

Houston, TX · On-site

$20.50 - $28.25/hr

Ensure all support activities and solutions comply with established global IT policies, procedures ... Familiarity with Active Directory for user and computer management, including password resets and ...

Na Oiwi Kane

It is responsible for maintaining industry and government IT compliance standards via scheduled ... The Computer Support Specialist will interface with other stakeholders and attend meetings ...

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It Computer Support information

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.

What cities in Texas are hiring for It Computer Support jobs?

Cities in Texas with the most It Computer Support job openings:

It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IT Support Specialist

College Station, TX • On-site

Legal Monkeys
Legal Services • 1 - 10 employees
Learn more about Legal Monkeysexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Join our team as an IT Support Specialist, where you’ll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment.

What You’ll Do
  • Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks.
  • Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows.
  • Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment.
  • Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner.
  • Manage Cybersecurity awareness training for staff.
  • Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting).
  • Maintain system reporting infrastructure.
  • Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget.
  • Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules.
  • Maintain compliance with organizational IT policies and standards, including data security and system integrity.
  • Maintain antivirus software and endpoint protection.
  • Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems.
  • Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations.
  • Provide after-hours technical support as needed.
  • Think critically through unexpected problems.
  • Perform other duties as assigned.
Education & Experience
  • Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands‑on experience.
  • 3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid‑sized business.
  • Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements.
  • Experience managing third-party software vendors.
  • Hands‑on experience with custom application support.
  • Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required.
Required Skills/Abilities
  • Proficient in troubleshooting hardware and software issues across various platforms.
  • Ability to assemble and configure computer workstations and related technology equipment.
  • Knowledge of database and software integration principles.
  • Experience in implementing software solutions for process improvement.
  • Strong communication skills to assist clients and team members effectively.
  • Excellent organizational and multitasking abilities.
  • Proficient in IT asset management and documentation.
  • Strong problem‑solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment.
Benefits
  • Paid vacation + 8 paid holidays
  • 401(k) retirement plan with 3.5% match
  • Medical, dental, vision, life, and supplemental insurance available
  • Team events and a strong office culture
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