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It Computer Support Jobs in Killeen, TX (NOW HIRING)

Computek

IT Administrator

Georgetown, TX · On-site

An experienced IT Support Technician (Tier II or Tier III), or * A strong Tier I / Tier II ... Degree or diploma in IT, Computer Science, or a related field - OR equivalent hands-on experience ...

U.S. Navy

IT Support Specialist

Nolanville, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Flat, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Leander, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Sparks, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Killeen, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Salado, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Willow Grove, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Mcgregor, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Moody, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Gatesville, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Temple, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Troy, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Liberty Hill, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Copperas Cove, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Holland, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Jarrell, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fort Cavazos, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bartlett, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsIt Computer Support JobsIt Computer Support Jobs in Killeen, TX

It Computer Support information

See Killeen, TX salary details

$12

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$35

How much do it computer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it computer support in Killeen, TX is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.85 per hour, depending on experience, location, and employer.

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.
It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Killeen, TX as of September 2026, with employment types broken down into 69% Full Time, 21% Part Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $43,791 per year, or $21.1 per hour.

IT Administrator

Georgetown, TX • On-site

Computek
1 - 10 employees
Learn more about Computekexternal

Other

Posted 25 days ago

Key responsibilities

  • Respond to help desk tickets and troubleshoot technical issues to resolve user problems.

  • Image, configure, deploy, and perform basic hardware repairs on laptops and workstations.

  • Manage user accounts and devices using Active Directory, Azure AD/Entra ID, and support device onboarding and policy management.

Job description

Computek is a managed IT services provider based in Georgetown, Texas, serving businesses across Central Texas. We’re a growing small business that takes pride in delivering an exceptional client experience and building long-term relationships rooted in trust. What sets us apart is our commitment to truly understanding our clients’ needs and providing thoughtful, reliable IT solutions.

We are seeking a full-time IT Support Specialist to join our team.

This is an IT specialist role, but it is not entry-level.

You will work the same ticket queues and support requests as the rest of the team, with an expectation of strong technical judgment, clear communication, and ownership from start to finish. This role is for someone who follows issues through to resolution, proactively identifies improvements, and consistently delivers high-quality work.

We are open to candidates with varying levels of experience, including:

  • An experienced IT Support Technician (Tier II or Tier III), or
  • A strong Tier I / Tier II technician with broader exposure and a more strategic, problem-solving mindset

Your title, responsibilities, and compensation will be aligned with your experience and the value you bring to the team.

SOME OF WHAT YOU'LL DO
End-User Support

  • Respond to help desk tickets 
  • Troubleshoot and resolve technical issues, including complex problems
  • Escalate complex issues to senior team members and follow through to resolution
  • Keep users and management informed on ticket status


Hardware & Equipment

  • Image, configure, and deploy laptops and workstations for new hires
  • Perform basic hardware repairs (RAM, hard drives, peripherals)
  • Unbox, inventory, and asset-tag incoming equipment
  • Manage client intake forms, offboarding formas
  • Set up equipment at client locations, install WAP's, swtiches, etc.


Device & Account Management

  • Onboard devices using Windows Autopilot and Microsoft Intune
  • Manage user accounts in Active Directory and Azure AD/Entra ID (password resets, unlocks, group membership)
  • Support Exchange/M365 environments, MDM/Intune, enrollment and policy management as well as basic tasks like shared mailboxes and distribution lists
  • Support clients in Cisco Meraki environment

Documentation

  • Keep knowledge base articles and SOPs accurate and up to date
  • Document recurring issues and contribute to process improvements


Ideal Candidate Traits

  • 2 + years of experience in and MSP IT support, help desk, or a related role 
  • Comfortable with Windows 11, and Microsoft 365 (Outlook, Teams, SharePoint) minimal MAC OS
  • Understanding of Active Directory, Azure / Entra ID and user account management
  • Familiarity with Intune, Entra, Autopilot, Jamf, Server OS, Cisso /Cisco Meraki, RMM and MDR Tools
  • Comfortable setting up and troubleshooting hardware, VPN, Virtual machines, etc.
  • Ambitious and driven to grow professionally
  • Analytical thinker with strong troubleshooting skills
  • Reliable, organized, and detail-oriented
  • Patient, attentive, and customer-focused
  • Comfortable working in a fast-paced, evolving environment with a desire to lear
  • Strong communication skills and a customer-first attitude
  • Organized, reliable, and able to juggle multiple requests
  • Ability to lift up to 50 lbs, reliable transportation


Nice to Have

  • Certifications
  • Any scripting or command-line experience (PowerShell)


Education

  • Degree or diploma in IT, Computer Science, or a related field - OR equivalent hands-on experience or certifications

Apply