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It Computer Support Jobs in Texas (NOW HIRING)

LEGEND BANK

IT Support Specialist

Decatur, TX · On-site

Coursework, technical training, or certification in information technology, computer support, networking, cybersecurity, or a related field is preferred. EXPERIENCE AND JOB QUALIFICATIONS: A. Prior ...

Legend Bank

IT Support Specialist

Decatur, TX · On-site

Coursework, technical training, or certification in information technology, computer support, networking, cybersecurity, or a related field is preferred. EXPERIENCE AND JOB QUALIFICATIONS: A. Prior ...

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

$85K - $90K/yr

Proficiency with remote support tools and IT Service Management (ITSM) or automated ticketing ... Computer Support Specialist must meet the following: Required * High school diploma/GED * DoD 8570 ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.25 - $26.25/hr

... computer systems, hardware, or software, and will be responsible for troubleshooting issues and collaborating with other IT team members. Responsibilities : • Respond to and resolve IT support ...

Tribalco

Computer Support Specialist V

Austin, TX

Bachelor's Degree in Computer Science, Information Technology, or related discipline(preferred) * 5+ years of experience as a computer technicianprovidingdesktop support. * Must possess and maintain ...

Tribalco

Computer Support Specialist V

Austin, TX · On-site

Bachelor's Degree in Computer Science, Information Technology, or related discipline (preferred) * 5+ years of experience as a computer technician providing desktop support. * Must possess and ...

Tribalco

Computer Support Specialist III

Austin, TX · On-site

Associate's Degree in Computer Science, Information Technology, or related discipline (preferred) * 3+ years of experience as a computer technician providing desktop support. * Must possess and ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.75 - $27/hr

Install, configure, and maintain computer systems and applications. * Assist with the setup and ... Proven experience in IT technical support or a similar role. * Strong knowledge of Windows and Mac ...

Tribalco

Computer Support Specialist III

Austin, TX

Associate's Degree in Computer Science, Information Technology, or related discipline(preferred) * 3+ years of experience as a computer technicianprovidingdesktop support. * Must possess and maintain ...

NEOGOV

IT SUPPORT SPECIALIST I

Anna, TX · On-site

... computer support by installing new or existing applications, loading operating systems, and ... the Information Technology help desk by ensuring service levels are maintained, managing the ...

myIT com

IT Support Specialist

Bedford, TX · On-site

$40K - $50K/yr

Are you technically savvy and wanting to work with some of the IT Support Industry's latest ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT.com

IT Support Specialist

Bedford, TX · On-site

Are you technically savvy and wanting to work with some of the IT Support Industry's latest ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

myIT com

IT Support Specialist

Bedford, TX · On-site

Are you technically savvy and wanting to work with some of the IT Support Industry's latest ... Provides remote/phone/onsite computer support for employees of corporate customers. * Provides ...

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All JobsIt Computer Support JobsIt Computer Support Jobs in Texas

It Computer Support information

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.

What cities in Texas are hiring for It Computer Support jobs?

Cities in Texas with the most It Computer Support job openings:

It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

IT Support Specialist

Decatur, TX • On-site

LEGEND BANK
See more jobs at LEGEND BANKexternal

Full-time

Posted 24 days ago

Job description

PRIMARY FUNCTION
The IT Support Specialist provides first-level technical support for Legend Bank employees. This 
entry-level role responds to help desk requires, troubleshoots common hardware, software, printer, 
network access, Microsoft 365, and application issues, and helps keep employees productive through 
timely, professional support.  The position serves as the first point of contact for employee 
technology needs and escalates more complex issues to the appropriate internal IT resource, managed 
service provider, or Third-Party support partner.

ESSENTIAL DUTIES AND RESPONSIBILITIES


A. Responds to help desk requests by phone, email, ticketing systems, remote support tools, and in 
person when needed.
B. Troubleshoot and resolve routine workstation, laptop, printer, peripheral, Microsoft 365, 
network connectivity, password, and application access issues.
C. Setup, deploy and support employee devices, including computers, monitors, phones, printers, 
scanners, and other standard bank technology.
D. Document all work in the ticketing systems, including issue details, troubleshooting steps, 
status updates, resolution notes, and next steps.
E. Assist with employee onboarding, offboarding, access changes, device preparation, and technology 
setup in accordance with bank procedures.
F. Support basic user account administration, password resets, access requests, and 
security-related procedures as assigned.
G. Contribute to basic knowledge articles, checklists, and standard procedures that improve 
employee support and reduce repeat issues.
H. Maintain a clean, organized, and accurate help desk queue, equipment area, and support 
documentation.
I. Assist with technology support during incidents, outages, branch moves, equipment
refreshes, and other IT projects as required.
 


EDUCATION:
High School education or equivalent required. Coursework, technical training, or certification in 
information technology, computer support, networking, cybersecurity, or a related field is 
preferred.

EXPERIENCE AND JOB QUALIFICATIONS:
A. Prior help desk, customer service, technical support, internship, coursework or 3 – 5 relevant 
hardware and software support experience.
B. Basic working knowledge of Windows workstations, laptops, printers, peripherals,
mobile devices, Microsoft 365, and common business applications.
C. Ability to troubleshoot routine technical problems, ask clear questions, follow documented 
procedures, and know when to escalate.
D. Strong  customer  service  skills,  including  patience,  professionalism,  clear communication, 
and the ability to support employees with varying levels of technical knowledge.
E. Familiarity with ticketing systems, remote support tools, basic networking concepts, and user 
account support preferred.
F. Ability to protect confidential information and follow bank policies, security standards, and 
access control procedures.
G. Detail-oriented with the ability to document work accurately and keep tickets current.
H. Ability to promote positive image of the company required.
I.  Able to work independently on assigned tickets and collaboratively with IT team members, 
managed service providers, and Third-Pary support partners.
J. CompTIA A+, Microsoft 365 Fundamentals, CompTIA Network+, Security+, or
similar certification is helpful, but not required.

Legend Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

FDIC-Insured

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