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It Computer Support Jobs in Georgia (NOW HIRING)

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

The IT Support Professionals are responsible for the delivery of reactive technical support, as ... Advanced knowledge of computer systems, including hardware, software, OS, and peripherals.

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical ... support and assistance to computer systems, hardware, software, and networks. Their ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical ... support and assistance to computer systems, hardware, software, and networks. Their ...

CorDx

IT Support Engineer

Alpharetta, GA · On-site

... IT Support Engineer will be responsible for providing technical ... support and assistance to computer systems, hardware, software, and networks. Their ...

LoadUp Technologies

IT Specialist

Alpharetta, GA · On-site

$80 - $100/hr

Support and troubleshoot conference room audio/video equipment and conferencing platforms Network ... Bachelor's degree in information technology, computer science, or a related field -- or 5+ years of ...

TIER4 GROUP

Field IT Engineer - Atlanta

Atlanta, GA · Hybrid

$85 - $90/hr

Strong understanding of IT development and support processes, with a focus on ethics and compliance. Qualifications: * Bachelor's degree or relevant certification in IT, Computer Engineering ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

Bachelor's degree in Information Technology, Computer Science, or a related field. * 2-3 years of experience in IT support, with at least 3 years in a management role.?? * Strong understanding of ...

Kanak Elite Services Inc

IT Project Manager

Atlanta, GA · On-site

$94K - $112K/yr

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. * 5+ years of experience in IT project management with a focus on infrastructure projects. * Strong ...

Curant Health

IT Support Specialist

Smyrna, GA

Responsibilities The IT Support Specialist is responsible for designing, organizing, modifying, and supporting the computer and network infrastructure. This includes provisioning, installation ...

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It Computer Support information

What is an IT computer support specialist?

An IT Computer Support specialist is a professional who helps individuals and organizations resolve technical issues with their computer systems, software, and networks. They provide troubleshooting assistance, install and configure hardware and software, and ensure that IT systems run efficiently. These specialists may work in person, over the phone, or via remote support tools to address problems and maintain technology infrastructure. Their role is vital for minimizing downtime and ensuring optimal performance of technology within an organization.

What are the key skills and qualifications needed to thrive as an IT computer support specialist?

To thrive as an IT Computer Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting, and typically at least a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving skills help in delivering clear assistance and managing user frustrations. These abilities ensure quick issue resolution, minimize downtime, and maintain smooth technology operations within the organization.

What are some common challenges IT computer support specialists face when troubleshooting user issues remotely?

IT Computer Support specialists often encounter challenges such as limited visibility into the user's device, difficulty communicating technical steps to non-technical users, and diagnosing problems without hands-on access. Remote troubleshooting can require patience, strong problem-solving skills, and the ability to guide users through solutions step by step. Building rapport and maintaining clear communication are crucial for resolving issues efficiently and ensuring user satisfaction.

What is the difference between It Computer Support vs Network Technician?

AspectIt Computer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, routers, switches
Job FocusHardware/software issues, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageWidespread across various sectorsPrimarily in IT and telecommunications

It Computer Support and Network Technician roles overlap in technical skills and certifications but differ mainly in focus. It Computer Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure. Both roles are essential in IT environments, often working together to ensure smooth technology operations.

Is a career in IT support worth IT?

A career as an IT support specialist can be worthwhile due to steady demand for technical assistance in various industries. It often requires troubleshooting skills, knowledge of hardware and software, and certifications like CompTIA A+; the role can lead to advancement into network administration or cybersecurity fields.

What does an IT computer support job do?

An IT computer support job involves assisting users with hardware, software, and network issues, troubleshooting technical problems, and maintaining computer systems. Support specialists often use tools like remote access software and may hold certifications such as CompTIA A+ to perform their duties efficiently.

Which IT computer support job is the highest paid?

Senior IT support roles, such as IT Manager or Network Architect, tend to be the highest paid within the computer support field, often requiring advanced certifications and extensive experience. These positions typically offer higher salaries due to increased responsibilities and specialized skills in network infrastructure, cybersecurity, and systems management.
It Computer Support jobs near you
Infographic showing various It Computer Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT SUPPORT SPECIALIST

Macon, GA • On-site

Jackson Automotive Group
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Jackson Automotive Groupexternal

Full-time

Re-posted 22 days ago

Job description

Description:

Onsite General IT Support (Entry Level)


The primary focus of our Onsite General IT Support position is ensuring that a company’s employees can use software and hardware to complete their daily tasks. Common General IT Support job duties include:

  • Generating sign ins for new hires during the onboarding process
  • Adding/removing and maintaining GoTo VOIP system
  • Troubleshooting Network Printers
  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings, and permissions to fix computer issues
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • Logging all service requests and updating tickets as needed
Requirements:

Skills and Qualifications:

  • High-level knowledge of commonly used software, hardware, and applications
  • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
  • Demonstrated written communication skills to create useful support logs
  • Analytical and problem-solving skills to troubleshoot and diagnose issues
  • Time management skills to provide updates and fixes within a promised time frame
  • Multitasking skills to assist multiple employees at once
  • Observational skills to recognize warning signs that indicate potential problems
  • Customer service skills to interact professionally and positively with employees and coworkers

Experience and Requirements:

  • 1 + Years of IT support experience (Required)
  • CompTIA certification is a plus
  • Automotive Industry is a plus
  • Ability to pass a criminal background check and drug test