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It Computer Lab Assistant Jobs (NOW HIRING)

Villanova University

Lab Assistant

Villanova, PA · On-site

$13/hr

Tom Xaviour Contact Phone/Extension: 6105194976 Position Summary Information Summary: The ECE Lab Assistant helps maintain and support the Electrical and Computer Engineering instructional labs. This ...

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How much do it computer lab assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it computer lab assistant in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.95 per hour, depending on experience, location, and employer.

What is an IT Computer Lab Assistant?

IT Computer Lab Assistants are support staff responsible for maintaining the smooth operation of computer labs in educational institutions, libraries, or organizations. Their duties typically include assisting users with hardware and software issues, ensuring equipment is functioning properly, performing routine maintenance, and helping to enforce lab policies. They may also provide technical support, troubleshoot network or printing problems, and assist in setting up new equipment. Their role is essential for providing a productive and accessible computing environment for lab users.

What are the key skills and qualifications needed to thrive as an IT Computer Lab Assistant, and why are they important?

To thrive as an IT Computer Lab Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and basic networking, often supported by coursework in information technology or related fields. Familiarity with operating systems, lab management systems, and ticketing software is typically required. Strong communication, problem-solving, and customer service skills help you assist users and maintain a productive lab environment. These skills ensure efficient technical support, smooth lab operations, and positive user experiences.

What are some common challenges faced by IT Computer Lab Assistants, and how can they be managed effectively?

IT Computer Lab Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple user requests simultaneously, and ensuring lab equipment remains up-to-date and functional. To manage these effectively, it's helpful to develop strong organizational skills, maintain clear communication with both users and team members, and stay updated on the latest technologies and troubleshooting techniques. Building a good rapport with faculty and students also fosters a supportive environment where issues can be resolved more efficiently.

What is the difference between It Computer Lab Assistant vs Network Support Technician?

AspectIt Computer Lab AssistantNetwork Support Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSchool or educational institution computer labs, librariesCorporate, data centers, or enterprise network environments
Job FocusSupporting computer labs, troubleshooting hardware/software, assisting studentsMaintaining and troubleshooting network infrastructure, resolving connectivity issues

The It Computer Lab Assistant primarily supports computer labs within educational settings, focusing on hardware and software assistance. In contrast, the Network Support Technician specializes in maintaining network systems and resolving connectivity problems in larger organizational environments. While both roles require technical skills, the Lab Assistant's work is more user-focused, whereas the Network Support Technician handles network infrastructure.

Is being an IT computer lab assistant worth it?

Being an IT computer lab assistant involves maintaining computer equipment, assisting users, and troubleshooting technical issues, often requiring basic knowledge of hardware and software. The role can provide valuable experience in IT support, but pay and advancement opportunities vary depending on the institution and location.

What qualifications do I need to be an IT computer lab assistant?

To be an IT computer lab assistant, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, familiarity with operating systems like Windows or Linux, and good communication abilities; some positions may prefer or require certifications such as CompTIA A+.

What cities are hiring for It Computer Lab Assistant jobs?

Cities with the most It Computer Lab Assistant job openings:

What states have the most It Computer Lab Assistant jobs?

States with the most job openings for It Computer Lab Assistant jobs include:

What are popular job titles related to It Computer Lab Assistant jobs?

For It Computer Lab Assistant jobs, the most frequently searched job titles are:

It Computer Lab Assistant jobs near you

Federal Work Study - Computer Lab Assistant 2026-2027

Escanaba, MI • On-site

Bay College
Education • 11 - 50 employees
Learn more about Bay Collegeexternal

$13.73/hr

Full-time

Re-posted 23 days ago

Key responsibilities

  • Answer Help Desk telephone and assist students and employees with technical issues.

  • Assist users with setting up email on personal devices and accessing the Wi-Fi network.

  • Assist in installation, troubleshooting, and repair of PC hardware and software across the campus.

Job description

Position Details
Position Information
Position Title
Federal Work Study - Computer Lab Assistant 2026-2027
Pay Grade Level
FLSA
Benefits
Department
Information Technology
Campus Location
Escanaba
Pay Rate
$13.73 per hour
Min Salary
Max Salary
FTE
Position Type
Student
Job Summary/Basic Function
The purpose of the Federal Work-Study Program is to give a student an opportunity to develop skills, gain on-the-job experience for future employment, and give the student flexibility to work around class schedules.
Minimum Qualifications
  • Must be a Bay College student in the work study program to be considered for this position. Eligibility for work-study is determined after you file the Free Application for Federal Student Aid (FAFSA).
  • Work-study requires that you are degree seeking and enrolled in a minimum of one credit that applies towards the semester you are employed.
  • You must maintain Satisfactory Academic Progress.

Preferred Qualifications
Months Per Year
Work Hours
Average 10-15 hours per week, dependent upon your work study award.
Supervision Exercised
Supervision Received
Works under the direction of the IT Helpdesk Coordinator and Coordinator of Campus User Technology.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; move around the Center; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Duties
Job Duty
  • Answer Help Desk telephone and assist students and employees with technical issues.
  • Reset passwords
  • Assist users with setting up email on personal devices
  • Assist users with accessing the Bay College Wi-Fi Network
  • Provide support for classroom technology including video conferencing
  • Work within the Request Ticket system to solve user problems
  • Other duties as assigned by Helpdesk Coordinator and/or Coordinator of Campus User Technology
  • Assist in installation and troubleshooting of PC software and hardware across the campus
  • Assist in repair and setup of workstations
  • Assist in cabling of the network and troubleshooting the network
  • Assist Network admins with server maintenance tasks

Department Information
Contact(s)
Beth Berube, Director of Human Resources
Shena Turan, Human Resource Specialist
Contact Phone/Extension
906-217-4016
Contact Email
hr@baycollege.edu
Contact Fax
906-217-1625
Posting Detail Information
Posting Number
Posting Date
03/20/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Must be a Bay College student in the work study program to be considered for this position.
Quick Link for Internal Postings
https://careers.baycollege.edu/postings/2778

Apply