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It Computer Lab Assistant Jobs in Virginia (NOW HIRING)

The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to academic pursuits while enforcing Computer Lab, Information Technology, and Liberty University polices.

The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to academic pursuits while enforcing Computer Lab, Information Technology, and Liberty University polices.

Barracks Help Desk- IT

Lexington, VA · On-site

$45K - $51K/yr

Barracks Help Desk- IT Apply now Job no: 5111115 Work type: Full-Time (Salaried) Location ... Lab. - Cadet Personal Computer Support: Assist cadets with network logon, answering technical ...

Lab Assistant

Low Moor, VA · On-site

$14.83 - $20.77/hr

Demonstrates efficient keyboarding skills and computer skills * Compares patient information ... apply for our Lab Assistant opening. We promptly review all applications. Highly qualified ...

Lab Assistant

Salem, VA · On-site

$13 - $17.55/hr

Demonstrates efficient keyboarding skills and computer skills * Compares patient information ... We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is ...

As a Lab Assistant, you will support the daily operations of the clinical laboratory, ensure the ... computer software developed both in-house and off-the-shelf. • Ability to communicate information ...

As a Lab Assistant, you will support the daily operations of the clinical laboratory, ensure the ... computer software developed both in-house and off-the-shelf. • Ability to communicate information ...

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It Computer Lab Assistant information

What is an IT Computer Lab Assistant?

IT Computer Lab Assistants are support staff responsible for maintaining the smooth operation of computer labs in educational institutions, libraries, or organizations. Their duties typically include assisting users with hardware and software issues, ensuring equipment is functioning properly, performing routine maintenance, and helping to enforce lab policies. They may also provide technical support, troubleshoot network or printing problems, and assist in setting up new equipment. Their role is essential for providing a productive and accessible computing environment for lab users.

What are the key skills and qualifications needed to thrive as an IT Computer Lab Assistant, and why are they important?

To thrive as an IT Computer Lab Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and basic networking, often supported by coursework in information technology or related fields. Familiarity with operating systems, lab management systems, and ticketing software is typically required. Strong communication, problem-solving, and customer service skills help you assist users and maintain a productive lab environment. These skills ensure efficient technical support, smooth lab operations, and positive user experiences.

What are some common challenges faced by IT Computer Lab Assistants, and how can they be managed effectively?

IT Computer Lab Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple user requests simultaneously, and ensuring lab equipment remains up-to-date and functional. To manage these effectively, it's helpful to develop strong organizational skills, maintain clear communication with both users and team members, and stay updated on the latest technologies and troubleshooting techniques. Building a good rapport with faculty and students also fosters a supportive environment where issues can be resolved more efficiently.

What is the difference between It Computer Lab Assistant vs Network Support Technician?

AspectIt Computer Lab AssistantNetwork Support Technician
CredentialsHigh school diploma or equivalent; some roles may require certifications like CompTIA A+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentSchool or educational institution computer labs, librariesCorporate, data centers, or enterprise network environments
Job FocusSupporting computer labs, troubleshooting hardware/software, assisting studentsMaintaining and troubleshooting network infrastructure, resolving connectivity issues

The It Computer Lab Assistant primarily supports computer labs within educational settings, focusing on hardware and software assistance. In contrast, the Network Support Technician specializes in maintaining network systems and resolving connectivity problems in larger organizational environments. While both roles require technical skills, the Lab Assistant's work is more user-focused, whereas the Network Support Technician handles network infrastructure.

Is being an IT computer lab assistant worth it?

Being an IT computer lab assistant involves maintaining computer equipment, assisting users, and troubleshooting technical issues, often requiring basic knowledge of hardware and software. The role can provide valuable experience in IT support, but pay and advancement opportunities vary depending on the institution and location.

What qualifications do I need to be an IT computer lab assistant?

To be an IT computer lab assistant, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant skills include troubleshooting, familiarity with operating systems like Windows or Linux, and good communication abilities; some positions may prefer or require certifications such as CompTIA A+.

Computer Lab Assistant

Lynchburg, VA • On-site

Liberty University
Colleges, Universities, and Professional Schools • 10K+ employees

$12.77/hr

Part-time

Re-posted 10 days ago


Liberty University rating

8.0

Company rating: 8.0 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

191st of 633 rated colleges and universities


Job description

The principal role of the Computer Lab Assistant is to answer and assist customers with technical and informational questions. The Computer Lab Assistant also maintains an atmosphere that is physically tidy and conducive to academic pursuits while enforcing Computer Lab, Information Technology, and Liberty University polices. The Computer Lab Assistant may also provide classroom support to professors and students.
Essential Functions and Responsibilities
1. Assist customers with technical and informational questions.
2. Provide classroom support to professors and students.
3. Troubleshoot basic software and hardware issues.
4. Log/document work as required.
Additional information may be found here
Qualifications, Credentials, and Competencies
1. Promptness and reliability to follow scheduled hours.
2. Basic computer skills.
3. Experience with Microsoft Office software and standard office technologies.
4. Cumulative GPA of 2.7 or higher.
5. Work Study eligibility for the current semester.
6. Previous customer service experience, preferred.
7. Previous computer troubleshooting experience, preferred.
8. Completion of INFT 110, BUSI 201, or similar technology course, preferred.
Time Type
Part time
Location
Onsite
Pay Rate
Starting at $12.77
Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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