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It Associate Jobs in Washington, DC (NOW HIRING)

AEG

IT Associate

Tysons, VA · On-site

$25 - $30/hr

The IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the ...

TENICA Global Solutions

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

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It Associate information

See Washington, DC salary details

$15

$33

$62

How much do it associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it associate in Washington, DC is $33.42, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $39.76 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Washington, DC?

The most popular types of It jobs in Washington, DC are:

What are popular job titles related to It Associate jobs in Washington, DC?

For It Associate jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching It Associate jobs in Washington, DC look for?

The top searched job categories for It Associate jobs in Washington, DC are:

It Associate jobs near you
Infographic showing various It Associate job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,481 per year, or $33.4 per hour.

IT Associate

Tysons, VA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$25 - $30/hr

Part-time

Posted 23 days ago

Key responsibilities

  • Provide first-level technical support to venue staff, event teams, and clients.

  • Troubleshoot computers, networking equipment, digital signage, audiovisual systems, and other IT equipment used during events.

  • Assist with setup, monitoring, troubleshooting, and maintenance of technology used throughout the venue.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position Overview
Capital One Hall is seeking a dependable and customer-focused Part-Time IT Associate to support the venue's day-to-day technology operations. This position is ideal for someone with a strong interest in IT who enjoys working in a fast-paced event environment and providing hands-on technical support.
The IT Associate will assist with maintaining and troubleshooting computers, networking equipment, digital signage, event technology, audiovisual systems, and other technology used throughout the venue. Because Capital One Hall operates around performances, private events, and corporate functions, this position will occasionally require evening, weekend, and event-based availability.
Key Responsibilities
  • Provide first-level technical support to venue staff, event teams, and clients.
  • Troubleshoot computers, printers, phones, network connectivity, Wi-Fi, and other IT equipment.
  • Assist with setup, monitoring, and troubleshooting of technology used during events.
  • Support digital signage, lobby displays, LED banners, and other venue technology.
  • Assist with maintaining IT equipment, inventory, cables, peripherals, and other technology assets.
  • Perform basic user account, workstation, and software support.
  • Assist with network troubleshooting and escalate more complex network issues to the IT Manager.
  • Support event-related technology requests and provide on-site assistance when needed.
  • Help monitor technology systems throughout the building and report issues promptly.
  • Assist with equipment installations, replacements, updates, and preventative maintenance.
  • Document technical issues, solutions, and equipment changes.
  • Assist with IT projects and other technology-related tasks as assigned.
  • Maintain a professional and service-oriented attitude when working with employees, clients, vendors, and guests.

Qualifications
  • High school diploma or equivalent required; IT-related education or experience preferred.
  • Basic understanding of Windows computers, networking, Wi-Fi, printers, and common business applications.
  • Strong troubleshooting and problem-solving skills.
  • Comfortable working independently and knowing when to escalate an issue.
  • Strong communication and customer-service skills.
  • Ability to work in a busy event environment and prioritize multiple requests.
  • Ability to lift and move IT equipment and work in various areas of the venue.
  • Previous help desk, desktop support, event technology, or hospitality technology experience is a plus.
  • CompTIA A+, Network+, or similar certifications are a plus but not required.

Schedule
This is a part-time position with a flexible, event-driven schedule. Hours may vary based on venue operations and event schedules. Availability for evenings, weekends, and occasional holidays may be required.
Ideal Candidate
The ideal candidate is someone who enjoys technology but also enjoys working with people. They should be comfortable troubleshooting problems on the fly, working in a live event environment, and taking ownership of issues from start to finish.
This is a great opportunity for a college student, recent IT graduate, aspiring IT professional, or someone looking to gain hands-on experience in a professional venue environment.
Compensation
Hourly Rate: $25-$30/hour, based on experience and qualifications.
Equal Opportunity
Capital One Hall is committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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