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It Associate Jobs in Springfield, VA (NOW HIRING)

TENICA Global Solutions

IT Associate TS/SCI

Chantilly, VA · On-site

$80K - $160K/yr

ACTIVE TS/SCI CLEARANCE REQUIRED TO BE CONSIDERED FOR THIS POSITION As an IT Associate TS/SCI , you will be responsible for providing guidance and developing, and maintaining IT strategy and tasks to ...

CORAS

IT Support and Operations Associate

Mclean, VA · On-site

$20 - $24/hr

Role Overview We are seeking a highly organized, process-driven IT Support & Operations Associate to join our team in McLean. This is an Intern-to-Hire opportunity designed for a recent college ...

Coras

IT Support and Operations Associate

Mclean, VA · On-site

$20 - $24/hr

Role Overview We are seeking a highly organized, process-driven IT Support & Operations Associate to join our team in McLean. This is an Intern-to-Hire opportunity designed for a recent college ...

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All JobsIt Associate JobsIt Associate Jobs in Springfield, VA

It Associate information

See Springfield, VA salary details

$14

$30

$58

How much do it associate jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for it associate in Springfield, VA is $30.82, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $36.63 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Springfield, VA? The most popular types of It jobs in Springfield, VA are:
What job categories do people searching It Associate jobs in Springfield, VA look for? The top searched job categories for It Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for It Associate jobs? Cities near Springfield, VA with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Springfield, VA as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,102 per year, or $30.8 per hour.
IT Associate

IT Associate

Washington Yu Ying Public Charter School

Washington, DC

$55K - $58K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Title: IT Support

Department: IT

FLSA Status: Exempt

Schedule: 8 am - 4 pm Monday-Friday

Reports to: Director of Technology

Compensation: $55,577 - $58,356/year

The Washington Yu Ying Public Charter School is a leader in Chinese Immersion education, achieving high levels of academic and organizational success.. Our diverse and inclusive community reaches far beyond the walls of our building. Here at Yu Ying our teachers, staff and families are collaborators, who together, are raising the next generation of culturally fluent and well-rounded global citizens.

Position Overview: The IT Support staff member's main focus is the daily management of various devices and systems. They receive, address, and resolve IT queries and maintain the overall IT functions. The IT department is responsible for ensuring that all technological devices and software are reliable and continually operational to ensure that school staff have the ability to excel in their role, and students have the necessary tools to learn. The position provides day-to-day technology support across two nearby campuses.

Essential Responsibilities, including but not limited:

  • Organize and maintain electronic business devices including macbooks, ipads, chromebooks, and other hardware or software, as needed.
  • Support peripheral devices such as phones, printers, projectors, speakers, etc.
  • Create, manage and maintain an IT query ticket system to receive, track and resolve incoming requests.
  • Respond to daily support requests, prioritizing them, and communicating their status updates quickly and accurately to the appropriate staff.
  • Maintain an inventory of all IT equipment by updating, reviewing and reconciling, regularly.
  • Manage devices and user accounts in a variety of management systems and services.
  • Maintain, monitor, and troubleshoot network equipment.
  • Create and maintain documentation and standard operating procedures.
  • Perform regular operational support duties around arrival, dismissal, and lunch.

Qualifications:

  • Bachelor's degree.
  • Experience in technology support.
  • Knowledge of Apple and Google systems required.
  • Excellent verbal and writing communication skills.
  • Strong attention to detail and persistence in problem solving.
  • A curiosity and willingness to research and learn about new and existing technologies.
  • Strong time management skills and the ability to effectively work under the pressure imposed by the high volume of work.
  • Knowledge and fluency in Mandarin is preferred

Benefits Package:

Generous Paid Time Off

  • 20 Vacation Days
  • 6 Sick Days
  • 11 Federal Holidays
  • Chinese New Year
  • Modified Summer Break

Insurance Benefits

  • Comprehensive Healthcare option
  • Dependent Coverage
  • FSA/HSA Options
  • 100% Company Covered Life Insurance Option
  • Short & Long term Disability Insurance
  • Dental Coverage

Work-Life Balance Assistance

  • Public Transit Assistance
  • Staff Preference Enrollment in Yu Ying
  • On-Site Daycare (Ages 3 months - 3 years)
  • Professional Development Opportunities
  • Annual Bonus Opportunities/Monetary Rewards
  • 3% 401K Match

Terms of Employment:

Working Environment: In-school. The role is based on-site and will grow to include another campus, which will result in interaction with students, parents and staff.

Physical Demands: This role may contain physical demands that would require reasonable accommodations to be made to enable individuals with disabilities to perform the essential responsibilities of the job. Should reason be required, the HR department must be notified to discuss the physical demands of the job.

* Washington Yu Ying PCS reserves the right to change and update policies, procedures, protocols and this job description/agreement and any addenda as needed. Employees will be notified in a timely manner of such changes by email or in staff meetings and provided an updated copy of this job description/agreement.