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It Associate Jobs in Markham, ON (NOW HIRING)

Technology Solutions Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and ... Associate. The role requires familiarity with ITIL processes (incident, change, and problem ...

Specialist, Information Management

Toronto, ON ยท Hybrid

CA$72K - CA$108K/yr

  • Retirement

... Technology. You will report to the Associate Director, AI and Information Governance. This role will work primarily on Enterprise Information Management (EIM) initiatives, with supporting ...

IRM/GRC Technologies Senior Associate

Toronto, ON ยท On-site

CA$65K - CA$109K/yr

As anIRM/GRC Technologies Senior Associate,unlock your potential and embrace the chance to drive ... information technology security evaluations, cybersecurity, and data. * Experience with ...

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It Associate information

See Markham, ON salary details

$10

$21

$35

How much do it associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for it associate in Markham, ON is $22.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.85 and $25.28 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Markham, ON?

The most popular types of It jobs in Markham, ON are:

What cities near Markham, ON are hiring for It Associate jobs?

Cities near Markham, ON with the most It Associate job openings:

Infographic showing various It Associate job openings in Markham, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $45,754 per year, or $22 per hour.

Senior Associate, Information Security (Incident Response)

Publicis Groupe Holdings B.V

Toronto, ON โ€ข On-site

Full-time

Re-posted 3 days ago


Job description

Company DescriptionCompany Overview

Publicis Groupe is the largest Communications Group worldwide and the leader in Digital and Interactive Communications. Publicis has activities spanning 108 countries on five continents and employs approximately 72,000 professionals worldwide. Publicis Groupe offers local and international clients a complete range of communication services through the nearly 1,400 agencies across our four global networks, including:

Publicis Re:Sourcesย 

Re:Sources is the shared services provider of Publicis Groupe, delivering a suite of multi-tenant managed and professional services to Publicis Groupe agencies worldwide, in support of key Groupe business operations. Those operations include: Information Technology & Technology Solutions, Finance, Legal, Procurement, Real Estate, Insurance and other services to our business units."

Overview

Summary:

Job Description

The Senior Associate, Information Security - Forensics is part of a global team and is responsible for incident response of cyber security incidents that are associated with our businesses, clients, and vendors; is technically skilled and ensures incident containment, remediation, and closure. This individual will be expected to work closely with the legal, data privacy, business, and client teams. They should be comfortable with interacting with senior executives including C-level staff.

Responsibilities

Responsibilities

  • Lead investigation of cyber security incidents of higher severity
  • Analyze compromised/potentially compromised systems
  • Coordinate evidence/data gathering and document security incident reports
  • Manage, review and present written and oral reports in a pertinent, concise, and accurate manner for distribution to management
  • Maintain security processes such as application security, vulnerability management and incident response
  • Maintain current knowledge of tools and best practices in advanced persistent threats, tools, techniques, procedures of attackers, forensics, and incident response
  • Perform complex forensic investigations into system breaches, data leaks, and system weaknesses
  • Provide technical expertise to staff on security incident monitoring, triage, response, threat & vulnerability management, and security analysis
  • Provide strategic direction on types of Incident Management activities that will drive efficiencies across company
Qualifications

Qualifications

  • 4 or more years of experience in an analytical role of either forensics analyst (Linux, Windows, or MacOS), threat analyst, incident response or security engineer/ consultant
  • Experience on forensic investigation tools such as: FTK, EnCase, Sleuthkit
  • Experience with cloud environment such as: Azure, AWS, GCP
  • Familiarity with the MITRE ATT&CK or related frameworks
  • Experience developing and managing incident response programs
  • Proficient in EDR - CrowdStrike and/or SentinelOne
  • Proficient in social engineering, phishing, and related fraud schemes.
  • Understanding of real-world exploits work, how offensive attackers laterally move between internal systems and to establish persistence
  • Strong general knowledge of security concepts and expertise in network and web application security issues
  • Experience with a scripting language such as Python, Bash, PowerShell, or other scripting language in an incident handling environment

ย 

Soft Skills:

  • Strong communication (written and oral) and customer interaction skills
  • Able to use independent judgement to plan, prioritize and organize a diversified workload
  • Excellent teamwork ability in a fast-paced and global work environment.
Additional Information

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.ย  If you require a specific accommodation please contact Human Resources.

Employment Type: OTHER