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It Associate Jobs in Jackson, MO (NOW HIRING)

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Sales Associate

Cape Girardeau, MO

$13.50 - $18.50/hr

For all other applicants, we'll keep your information on file and may contact you for future ... technology (such as cash registers, hand-held and mobile devices) Good communicator with the ...

Sales Associate

Cape Girardeau, MO · On-site

$13.50 - $18.50/hr

For all other applicants, we'll keep your information on file and may contact you for future ... technology (such as cash registers, hand-held and mobile devices) • Good communicator with the ...

They are tech savvy and recommend merchandise based on customers' wants and needs. They move ... For information about PTO, see Smart Guide page Live Better U is a Walmart-paid education benefit ...

They are tech savvy and recommend merchandise based on customers' wants and needs. They move ... For information about PTO, see Smart Guide page Live Better U is a Walmart-paid education benefit ...

Outside Recovery Associate

Cape Girardeau, MO · On-site

$59K - $76K/yr

Excellent verbal and written communication skills to convey ideas, instructions, and information ... Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.

Outside Recovery Associate

Cape Girardeau, MO · On-site

$59K - $76K/yr

Excellent verbal and written communication skills to convey ideas, instructions, and information ... Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.

Excellent verbal and written communication skills to convey ideas, instructions, and information ... Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.

It involves building product knowledge, demonstrating technology solutions, and assisting customers ... expression, genetic information, national origin, religious affiliation, marital status ...

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It Associate information

See Jackson, MO salary details

$11

$25

$48

How much do it associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for it associate in Jackson, MO is $25.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $30.62 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Jackson, MO?

The most popular types of It jobs in Jackson, MO are:

What cities near Jackson, MO are hiring for It Associate jobs?

Cities near Jackson, MO with the most It Associate job openings:

Help Desk / Systems Administrator / Service Desk Engineer

Forward Slash Technology

Perryville, MO • On-site

Full-time

Re-posted 16 days ago


Job description

Job Summary:
Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering exceptional technology solutions and support to our clients. The Systems Administrator is responsible for supporting client and internal systems, providing hands-on support for infrastructure, workstations, and network environments under the supervision of senior engineers.
Responsibilities:
• Assist in installing, configuring, and maintaining desktops, servers, and applications.
• Apply system updates, patches, and basic configurations as directed.
• Monitor system logs and performance; escalate issues as needed.
• Provide Tier 1 support to end users via ticketing system, phone, and in person.
• Troubleshoot basic hardware, software, and printer issues.
• Assist with user onboarding/offboarding, including account creation and permissions.
• Support daily monitoring and basic maintenance of client and internal networks.
• Assist with resolving connectivity issues, including Wi-Fi, DNS, and VPN problems.
• Document and report any recurring network issues to senior engineers.
• Participate in patching, backups, and monitoring of servers (Windows, Linux, O365, etc.).
• Support cloud environments, including Microsoft 365 administration.
• Work with senior staff to identify opportunities for performance optimization.
• Adhere to company and client security standards, including CJIS requirements.
• Monitor endpoint alerts and report anomalies.
• Participate in audits and compliance activities as assigned.
• Maintain accurate records in Autotask, including asset tracking and system changes.
• Assist in updating knowledge base articles and SOPs.
• Conduct periodic audits of software and hardware inventory.
• Actively participate in training and mentoring opportunities.
• Pursue certifications or coursework aligned with role responsibilities.
• Demonstrate progress toward greater technical independence and client engagement.
Qualifications:
Required:
• Associate’s or bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Foundational knowledge of Windows environments, networking, and system administration.
• Strong organizational and communication skills.
• Willingness to follow procedures, escalate when appropriate, and continuously learn.
• Demonstrated commitment to white glove support and end-user satisfaction.
• Ability to communicate clearly with both technical and non-technical users.
• Must be a U.S. Citizen.
• Must possess a valid U.S. driver's license with a clean driving record.
• Must pass a Missouri State Highway Patrol (MSHP) and federal fingerprint-based background check.
• Must complete CJIS training and successfully pass the CJIS certification exam.
Preferred:
• Familiarity with managed services tools (e.g., Autotask, RMM platforms like Datto or Atera).
• Exposure to scripting (e.g., PowerShell for Windows environments).
• Basic understanding of cybersecurity best practices.
Company:
Forward Slash Technology provides web management, video surveillance, and cloud computing. Founded in 2011, the company is headquartered in Saint Louis, USA, with a team of 2-10 employees. The company is currently Early Stage.