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It Associate Jobs in Allen, TX (NOW HIRING)

Frost Bank

IT Strategy Consultant

Dallas, TX · On-site

If so, being an IT Strategy Consultant with Frost could be for you. At Frost, it's about more than ... Certified Associate in Project Management (CAPM) Our Benefits: At Frost, we care about your health ...

SOUTHERN METHODIST UNIVERSITY

IT Project Manager

Dallas, TX · On-site

$97K - $115K/yr

Job leveling (IT Project Manager or Senior IT Project Manager) and compensation will be determined ... Associates degree and five years of work experience is required. OR A Bachelor's degree and three ...

Southern Methodist University

IT Project Manager

Dallas, TX

$97K - $115K/yr

Job leveling (IT Project Manager or Senior IT Project Manager) and compensation will be determined ... Associates degree and five years of work experience is required. OR A Bachelor's degree and three ...

Southern Methodist University

IT Project Manager

Dallas, TX · On-site

$97K - $115K/yr

Job leveling (IT Project Manager or Senior IT Project Manager) and compensation will be determined ... Associates degree and five years of work experience is required. OR A Bachelor's degree and three ...

DuraServ Corp

IT Business Analyst

Coppell, TX · On-site

Associate or bachelor's degree, preferred. * Combined experience of 7+ years in IT business analysis with enterprise systems and reporting initiatives is desirable. * Previous experience in ...

A & Associates

Be Seen First

Senior IT Business Analyst

Dallas, TX · On-site

$90K - $95K/yr

I NTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening ... Work Preference: Open to Hybrid and On-site opportunities Summary of Functions The Senior IT ...

New

TEKsystems

It Support Technician

Dallas, TX

$17 - $20/hr

Associates Degree in a technology or business related discipline and at least 2 years related ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

It Support Technician

Dallas, TX · On-site

$17 - $20/hr

... Associates Degree in a technology or business related discipline and at least 2 years related ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

MDAEdge

Law Firm IT Support Analyst

Dallas, TX · On-site

Required : • Associate's or Bachelor's degree preferred, or equivalent work experience. • Minimum 3 years of experience in customer-facing IT support (hardware, software, networking). • Minimum ...

Revel Staffing

IT Help Desk Specialist

Plano, TX · On-site

$80K - $110K/hr

Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related field. Experience supporting users in a healthcare, clinical, medical office, or regulated ...

Humana

Senior IT Project Manager

Dallas, TX · Hybrid

$129K - $130K/yr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Senior IT Project Manager

Dallas, TX · Hybrid

$129K - $130K/yr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Perry Homes

IT Support Specialist

Plano, TX · On-site

$52 - $76/hr

Associates Degree in IT-related field preferred. * Requires at least 1-5 years of relevant support role experience. * Understanding of IT Service Desk practices with strong emphasis on customer ...

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All JobsIt Associate JobsIt Associate Jobs in Allen, TX

It Associate information

See Allen, TX salary details

$12

$27

$51

How much do it associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it associate in Allen, TX is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $32.64 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Allen, TX?

The most popular types of It jobs in Allen, TX are:

What job categories do people searching It Associate jobs in Allen, TX look for?

The top searched job categories for It Associate jobs in Allen, TX are:

What cities near Allen, TX are hiring for It Associate jobs?

Cities near Allen, TX with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,084 per year, or $27.4 per hour.

IT Application Analyst

McShane Construction Company LLC

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The McShane Company is looking for an IT Application Analyst!
As an IT Application Analyst I you will help support and maintain the business applications that teams rely on across The McShane Companies, our family of commercial, industrial, and multi-family general contracting businesses. This individual will be responsible for providing front-line application support, resolving common issues and helping users get the most out of their software.
Company Benefits:
  • Vision, Dental, & Health Coverage
  • 401(k) with up to 4% Company Match
  • Company-paid Life and Disability Insurance
  • Student Loan Assistance
  • 15 PTO Days
  • Paid Parental Leave

Responsibilities:
  • Respond to assigned service desk tickets for application issues within established service levels.
  • Serve as an escalation point from Tier 1 support, gathering information and resolving common application requests.
  • Troubleshoot routine application issues such as access requests, configuration questions, and usage guidance, escalating to senior analysts or vendors as needed.
  • Help users navigate and get the most out of business applications already in place.
  • Assist with testing new or updated application features and documenting the results.
  • Help support application onboarding tasks, such as setting up user access and basic configuration, following established procedures.
  • Maintain clear documentation and knowledge base content for common issues and how-to guidance.
  • Establish and maintain healthy working relationships with customers, vendors, and peers, and perform other duties as assigned.

Requirements
Requirements:
• High school diploma or equivalent; Associate's degree in Computer Science, Information Systems, or a related field, or equivalent experience, is a plus.
• 1+ years of experience in application or software support, or a strong interest in starting an application support career.
• Basic understanding of business applications and technical troubleshooting approaches, tools, and techniques.
• Working knowledge of Microsoft 365 applications and basic system configuration.
• Strong customer service orientation with good problem-solving skills and a willingness to learn.
• Good written and verbal communication skills and the ability to keep information confidential.
No Agency Inquiries Please! The McShane Companies (McShane Construction Company, Cadence McShane Construction Company, and Conor Commercial Real Estate) do not accept unsolicited resumes, candidates' names or summaries from staffing agencies, search firms, or third-party recruiters.
The McShane Companies will not pay a placement fee in connection with any such unsolicited resumes. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, or disability.

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