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It Assistant Jobs in Rutherford, NJ (NOW HIRING)

Fairleigh Dickinson University

IT Assistant

Teaneck, NJ · On-site

$50K - $55K/yr

Posting Details Posting Details (Default Section) Job Title: IT Assistant Campus: Vancouver, British Columbia Canada Department: Campus Executive Office-Vancouver Hiring Manager: Stuart Alper Hiring ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The position supervises one full-time IT Assistant Manager and works closely with employees, vendors, and the MSP to ensure reliable and efficient technology operations throughout the organization ...

DIG INN Support

Field IT Support Technician

New York, NY · On-site

$23.50 - $32.25/hr

Support and troubleshoot business-class audio and CCTV systems. * Assist with expanding our inventory management system, which will improve the IT Support process. * Record and maintain detailed ...

DIG INN

Field IT Support Technician

Manhattan, NY

$23.75 - $32.50/hr

Support and troubleshoot business-class audio and CCTV systems. * Assist with expanding our inventory management system, which will improve the IT Support process. * Record and maintain detailed ...

DIG INN Support

Field IT Support Technician

New York, NY

$23.50 - $32.25/hr

Support and troubleshoot business-class audio and CCTV systems. * Assist with expanding our inventory management system, which will improve the IT Support process. * Record and maintain detailed ...

LXB Auto LLC

IT Professional

Edison, NJ · On-site

Work closely with IT Director to understand and deploy new and existing technologies. * Assist in the development and implementation of IT policies and procedures. * Act as a liaison between support ...

Lexus Of Edison

IT Professional

Edison, NJ · On-site

Work closely with IT Director to understand and deploy new and existing technologies. * Assist in the development and implementation of IT policies and procedures. * Act as a liaison between support ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Rutherford, NJ

It Assistant information

See Rutherford, NJ salary details

$11

$23

$39

How much do it assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for it assistant in Rutherford, NJ is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Rutherford, NJ? The most popular types of It jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for It Assistant jobs? Cities near Rutherford, NJ with the most It Assistant job openings:
It Assistant jobs near you
IT Assistant

IT Assistant

Fairleigh Dickinson University

Teaneck, NJ • On-site

$50K - $55K/yr

Full-time

Posted 25 days ago

Job description

Posting Details
Posting Details (Default Section)
Job Title:
IT Assistant
Campus:
Vancouver, British Columbia Canada
Department:
Campus Executive Office-Vancouver
Hiring Manager:
Stuart Alper
Hiring Manager Title:
Associate VP for University Systems and Networking
College:
No Response
Position Type:
Staff
Grade:
FLSA:
Non-Exempt
Faculty Rank:
No Response
Salary:
$50,000 CAD to $55,000 CAD
General Benefits
Status:
Full-Time
Months Worked:
12 Month
Job Summary:
SUMMARY OF POSITION:
Reporting to the Associate VP, Systems & Networking, the IT Assistant provides IT and other technical support to students, faculty and staff at both campus locations. In the absence of the AVP, the IT Assistant takes direction from the Senior IT Specialist in Vancouver. The day-to-day tasks for this position include password resets and assisting and maintaining the logical and physical upkeep of computer labs, general desktops and faculty/staff laptops. The IT Assistant is the primary point person for all Microsoft Office applications, Windows desktop operating systems, basic troubleshooting, and printer and copier maintenance. The IT Assistant is also expected to become knowledgeable with the Cisco network infrastructure on Campus to assist with troubleshooting and resolution along with the NJ Network team.
Principal Duties:
  1. Provides Tier II level support for infrastructure operations at the Vancouver campus. On-site support to troubleshoot and fix copiers, printers, the Unified Communication system, desktops, laptops, operating systems, applications, AV, high-definition IP video conferencing, security cameras, and all other technology on campus.
  2. Performs image deployment on computer labs, staff and faculty laptops in conjunction with Computing Services.
  3. Installs and tests necessary software and hardware in conjunction with Computing Services.
  4. Assists with the onboarding process of newly hired staff, faculty and adjuncts to ensure successful access to all systems and telephony that are entitled to the position.
  5. Provides end users with tier II level desktop and network technical support.
  6. Support all classroom technology and staff conference room technology. Proficient in AV systems and ITV. Able to provide proactive and reactive support to all functions that take place within those two environments.
  7. Responds to and resolves end user issues that are reported through the FDU ticketing system.
  8. Monitors and supports all activities that take place in the computer labs. Ensure all computers in labs are functioning as specified by Computing Services.
  9. Performs network troubleshooting to isolate and diagnose common network problems as needed or requested by NJ Networking team.
  10. Responds to needs and questions of faculty, staff and students concerning all network and data related issues.
  11. Trains and oversees Student IT assistants along with other IT staff. Works with students to build their knowledge base as Tier I support for any issues.
  12. Back up for ID card creation and printing for students, faculty and staff if needed.
  13. Is assigned projects independent of daily functions to complete. Projects can be short term or long term, and individuals are expected to plan, report and execute the details of the project through the SAMI Project Management tool.
  14. Provides training on applications and systems for students, faculty and staff. Expected to be proficient in key software such as MS Suite, MS Teams, Webex, DUO MFA, Outlook, ISP and more. The IT assistant, along with other members of the Vancouver IT staff, needs to be up to date in all new software & process launches and Tech Alerts and work hands-on with the end user community to ensure their level of awareness and understanding.
  15. Provides evening/weekend coverage as required.
  16. Performs other duties as assigned by the VP, Systems & Networking or Senior IT specialist

Required Qualifications:
  1. Bachelor's degree; equivalent related experience and/or technical/certification training will be considered in lieu of degree.
  2. A minimum of two years' experience in supporting IT.
  3. Good knowledge of Cisco IOS.
  4. Excellent knowledge of desktop operating systems and applications (Windows and Office).
  5. Ability to work on PCs and desktops to remove/replace components with the assistance of the manufacturer.
  6. TCP/IP networking experience mandatory.
  7. High level of hardware and software troubleshooting experience.
  8. Experience with MS Active Directory clients is an asset.
  9. Linux command line experience is desirable.
  10. Ability and willingness to learn new technology as required.
  11. The ability to handle tight deadlines and multiple high priority projects in a fast-paced environment.
  12. Proven ability to communicate effectively in a fast-paced environment, with excellent English writing and speaking skills.
  13. Positive customer-service attitude.
  14. An interest in working in a distributed environment dedicated to global learning; multicultural experience preferred.
  15. Flexibility in schedule and accessibility outside of regular work hours to address questions or concerns, including the ability to be on-call for emergencies.
  16. Willing to start later in the day and end in the evening. Willing to work occasional weekends as necessary.
  17. Canadian Residency or work permit required.
  18. Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check.

Preferred Qualifications:
Hours Worked
35 hours per week
Posting Date:
06/22/2026
Special Instructions to Applicants:
Application Types Accepted:
Application for Employment

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