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It Assistant Jobs in Castleton, VT (NOW HIRING)

Middlebury College

Bilingual Assistant in German

Middlebury, VT · On-site

$18.25 - $23/hr

... Assistant in German. The position is available during the summer 2021 session (June 17th - August ... Assists with student testing. (5) Technology Provides general IT support for faculty, guests, and ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Castleton, VT

It Assistant information

See Castleton, VT salary details

$11

$23

$39

How much do it assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for it assistant in Castleton, VT is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.04 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What cities near Castleton, VT are hiring for It Assistant jobs?

Cities near Castleton, VT with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Castleton, VT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,104 per year, or $23.1 per hour.

IT Systems Administrator

Middlebury, VT

eDOC Innovations , Inc.
Software Development • 1 - 10 employees
Learn more about eDOC Innovations , Inc.external

Full-time

Re-posted 5 days ago

Job description

eDOC Innovations is seeking a Systems Team Member to support and maintain our internal IT systems and hosted infrastructure. This role works closely with the Manager of Systems and plays a hands-on role in system deployment, monitoring, troubleshooting, and end-user support across the organization.

The ideal candidate combines strong technical knowledge with excellent organizational and communication skills. You'll help keep our systems running smoothly while supporting employees, leadership, and core business operations.

Key Responsibilities

  • Build, deploy, maintain, and monitor Windows-based systems and infrastructure
  • Provide end-user IT support across hardware, software, and cloud platforms
  • Perform system maintenance, upgrades, troubleshooting, and performance monitoring
  • Support hosted solutions and third-party services (email, phone, CRM, and related tools)
  • Manage software licenses, warranties, service agreements, and IT documentation
  • Assist with procurement of hardware and software
  • Develop utilities and automation tools for monitoring and system tasks
  • Support IT communications, service alerts, and system updates
  • Assist with IT training materials and routine staff training
  • Provide after-hours support for planned and unplanned maintenance
  • Act as backup to the Manager of Systems when needed

Required Qualifications

  • Extensive experience with Microsoft 365 (O365)
  • Working knowledge of: Windows Server operating systems, Active Directory, Group Policy, Windows environments, end-user systems, servers, networking, and security best practices
  • Experience with scripting and system automation
  • Familiarity with centralized management or remote monitoring tools
  • Ability to handle sensitive and confidential information appropriately
  • Willingness and ability to learn proprietary eDOC systems

Work Environment

This role operates in a professional office environment with potential for limited travel depending on assignments. eDOC Innovations is committed to providing reasonable accommodations for qualified individuals with disabilities.

Why eDOC Innovations

eDOC Innovations is a Credit Union Service Organization (CUSO) serving financial institutions nationwide. We offer a collaborative, mission-driven environment where technology, reliability, and service excellence matter. eDOC Innovations is an Equal Opportunity Employer.

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