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It Account Manager Jobs in Alabama (NOW HIRING)

Hirekeyz Inc

Information Technology Manager

Fort Novosel, AL · On-site

$89K - $109K/yr

Role: Information Technology Manager Location: 5302 Outlaw Street, Fort Rucker, AL 36362-5000 ... Manage the Account Validation System for both Cadre and Students. The Contractor shall ensure all ...

Vulcan Materials Company

IT Manager

Birmingham, AL · On-site

$89K - $109K/yr

Job Summary IT Manager oversees an organization's technology infrastructure and operations, ensuring systems are reliable, efficient, and secure. They lead IT teams, manage projects, and align ...

Vulcan Materials Company

IT Manager

Birmingham, AL · On-site

$81K - $99K/yr

Job Summary IT Manager oversees an organization's technology infrastructure and operations, ensuring systems are reliable, efficient, and secure. They lead IT teams, manage projects, and align ...

LG Electronics

IT Manager

Huntsville, AL · On-site

$94K - $115K/yr

The IT Manager will lead and execute IT initiatives with a focus on AI, RPA, and information security while supporting business operations through system development, integration, and IT planning. ...

LG Electronics

IT Manager

Huntsville, AL · On-site

$94K - $115K/yr

The IT Manager will lead and execute IT initiatives with a strong focus on AI, RPA, and information security while supporting business operations through system development and integration.

TAD PGS, Inc.

IT Specialist

Birmingham, AL · On-site

The IT Specialist II is a member of a team focused on assisting customers via a ticketing system ... User Account Management: Managing user accounts, including creating accounts, assigning permissions ...

Fusion HCR

Account Manager

Birmingham, AL

Prior experience in a B2B environment (technology or IT services is a huge plus!). Why This ... Ready to build a real career in Account Management? Apply today to start the conversation!

TAD PGS, Inc

Senior IT Specialist

Birmingham, AL · On-site

$58K - $60K/yr

Pay: 30/hr The IT Specialist II is a member of a team focused on assisting customers via a ... User Account Management: Managing user accounts, including creating accounts, assigning permissions ...

Veterans Prime, Inc.

Information Technology

Huntsville, AL · On-site

$17.75 - $24.25/hr

Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers ...

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All JobsIt Account JobsIt Account Manager JobsIt Account Manager Jobs in Alabama

It Account Manager information

See Alabama salary details

$42.6K

$85.4K

$203.9K

How much do it account manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for it account manager in Alabama is $85,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is an IT Account Manager?

IT Account Managers are professionals responsible for building and maintaining relationships with clients who purchase information technology products or services. They act as the main point of contact between the client and the IT company, ensuring client needs are understood and met. Their role involves managing accounts, overseeing projects, resolving issues, and identifying opportunities for upselling or cross-selling IT solutions. Effective IT Account Managers have strong communication skills, technical knowledge, and a customer-focused approach.

What are the key skills and qualifications needed to thrive as an IT Account Manager?

To thrive as an IT Account Manager, you need a strong background in IT solutions, sales, and account management, typically supported by a bachelor’s degree in business or information technology. Familiarity with CRM software (like Salesforce), cloud services, and relevant certifications such as CompTIA IT Fundamentals or Microsoft Certified: Azure Fundamentals is valuable. Exceptional interpersonal skills, negotiation abilities, and the capacity to manage client relationships are crucial soft skills. These competencies enable effective communication between technical teams and clients, drive business growth, and ensure client satisfaction in a competitive tech environment.

How do IT Account Managers typically collaborate with technical teams to deliver client solutions?

IT Account Managers regularly act as the bridge between clients and internal technical teams. They gather client requirements, communicate these to technical staff, and ensure that deliverables align with client expectations. Successful Account Managers facilitate regular check-ins, coordinate project timelines, and help resolve any misunderstandings between stakeholders. This role requires strong communication and organizational skills to keep projects on track and maintain client satisfaction.

What is the difference between It Account Manager vs Network Administrator?

AspectIT Account ManagerNetwork Administrator
CredentialsTypically requires a bachelor's degree in IT, business, or related field; certifications like CompTIA, Cisco, or Microsoft are commonUsually needs a degree in computer science or IT; certifications such as Cisco CCNA, CompTIA Network+ are often required
Work EnvironmentClient-facing, managing accounts, coordinating with sales and technical teamsTechnical, hands-on network setup, maintenance, troubleshooting
Employer & IndustryIT service providers, tech companies, large corporationsIT departments, telecom companies, data centers

While both roles require IT knowledge and certifications, the IT Account Manager focuses on client relationships and account management, whereas the Network Administrator handles technical network operations. Understanding these differences helps in choosing the right career path or job search focus.

What does an IT account manager do?

An IT account manager is responsible for maintaining and growing relationships with clients who use IT products or services. They coordinate between clients and technical teams, ensure customer satisfaction, and identify opportunities for upselling or new solutions. Strong communication skills and knowledge of IT systems are essential for this role.

What job categories do people searching It Account Manager jobs in Alabama look for?

The top searched job categories for It Account Manager jobs in Alabama are:

It Account Manager jobs near you
Infographic showing various It Account Manager job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $85,351 per year, or $41 per hour.

IT Technical Account Manager

Dataperk LLC

Birmingham, AL • On-site

Full-time

Posted 20 days ago

Job description

Description:

DataPerk - Technical Account Manager  


Position Summary
DataPerk is celebrating 25 years of providing unmatched managed services to our clients and we are now seeking a customer-focused Technical Account Manager who combines relationship management, account growth, and Tier 1 technical support skills. This role serves as the primary point of contact in Arkansas for assigned clients while also providing onsite and remote Tier 1 MSP support for local customers. The ideal candidate is comfortable discussing business goals with decision-makers while also resolving end-user technical issues and supporting IT environments. 


Key Responsibilities 

  • Develop trusted client relationships that promote partnership, retention, and loyalty. 
  • Maintain in-depth knowledge of DataPerk services and communicate recommendations to clients. 
  • Review Autotask queues, accounts, tickets, and recurring support issues. 
  • Conduct regularly scheduled client calls and onsite visits. 
  • Represent DataPerk at community events and business organizations. 
  • Document and manage client concerns, opportunities, and escalations. 
  • Maintain company and client records in accordance with policies and procedures. 
  • Source, schedule, track, and communicate orders as required. 
  • Create and present sales estimates and proposals. 
  • Distribute monthly client reporting and account reviews. 
  • Follow established sales processes and maintain CRM records. 
  • Conduct onsite and online presentations of DataPerk solutions. 
  • Manage service proposals, contracts, and lease agreements. 
  • Contribute referrals, leads, KPI reporting, and account health assessments. 
  • Document internal processes and suggest service improvements. 

MSP Tier 1 Technical Skills & Responsibilities 

  • Join workstations to Active Directory domains. 
  • Create and manage user accounts in Active Directory, Microsoft Exchange, and Microsoft 365. 
  • Deploy and configure new computers, including profile and data migrations. 
  • Install, configure, troubleshoot, and remove software applications. 
  • Provide antivirus deployment, maintenance, and malware remediation. 
  • Perform basic help desk support for DataPerk-managed services. 
  • Perform computer maintenance and hardware troubleshooting. 
  • Understand and troubleshoot DHCP, DNS, TCP/IP, Ethernet, and basic network connectivity issues. 
  • Install and test structured cabling and network connections. 
  • Utilize LAN testing equipment for troubleshooting and validation. 
  • Support printers, email, Microsoft 365 applications, and end-user devices. 
  • Document technical work performed and escalate advanced issues appropriately. 

DataPerk is an equal opportunity employer and values individuals who are passionate about technology, customer service, and helping businesses succeed. 

Requirements:
  • Bachelor's degree preferred (IT-related degree a plus) or equivalent combination of education and experience. 
  • At least 1 year of B2B sales, account management, or customer relationship experience. 
  • At least 1 year of technical support or IT service experience. 
  • Strong Microsoft Office skills, especially Excel and PowerPoint. 
  • Experience working with CRM platforms and ticketing systems. 
  • Excellent organization, communication, and customer service skills. 
  • Knowledge of IT networking, internet technologies, and cloud services. 
  • Ability to balance client relationship management with technical responsibilities. 

Preferred Attributes 

  • Self-motivated and capable of managing multiple priorities. 
  • Comfortable presenting to clients and executives. 
  • Professional demeanor with strong problem-solving abilities. 
  • Ability to work independently and collaboratively within a team environment.