Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Systems Manager
Southfield, MI · On-site
The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively ...
Oversee functional design, testing, deployment, and issue resolution activities to support quality delivery and operational readiness. * Manage project teams, mentor practitioners, and coordinate ...
Oversee functional design, testing, deployment, and issue resolution activities to support quality delivery and operational readiness. * Manage project teams, mentor practitioners, and coordinate ...
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Quick apply
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Customer Success Manager
Detroit, MI · On-site
... timely resolution; follow through until the customer confirms the issue is fully addressed ... Partner with the Customer Success Program Manager to ensure customer-driven initiatives are ...
Take ownership of assigned deliverables from start to finish, including information gathering, analysis, issue resolution, documentation, and workpaper preparation. * Proactively manage priorities ...
Take ownership of assigned deliverables from start to finish, including information gathering, analysis, issue resolution, documentation, and workpaper preparation. * Proactively manage priorities ...
Civil Rights Resolution Specialist
Ann Arbor, MI · On-site
$75K - $80K/yr
... class issues, sexual and gender-based misconduct, and disability-related concerns. * Conduct ... Ability to prioritize tasks, including managing multiple matters while meeting deadlines * Ability ...
Civil Rights Resolution Specialist
Ann Arbor, MI · On-site
$75K - $80K/yr
... class issues, sexual and gender-based misconduct, and disability-related concerns. * Conduct ... Ability to prioritize tasks, including managing multiple matters while meeting deadlines * Ability ...
The Senior Manager, Systems & Collaboration Platforms Business Operations serves as the business ... Monitor and report key operational metrics, including user satisfaction, issue resolution ...
The Senior Manager, Systems & Collaboration Platforms Business Operations serves as the business ... Monitor and report key operational metrics, including user satisfaction, issue resolution ...
Project Manager
Lansing, MI · On-site
Key Responsibilities • Lead large-scale enterprise IT projects from initiation through closeout. • Manage project scope, schedule, budget, quality, risks, and issue resolution. • Coordinate ...
Project Manager
Lansing, MI · On-site
Key Responsibilities • Lead large-scale enterprise IT projects from initiation through closeout. • Manage project scope, schedule, budget, quality, risks, and issue resolution. • Coordinate ...
... issue resolution, and service improvement to maximize customer satisfaction. * Build strong ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
... issue resolution, and service improvement to maximize customer satisfaction. * Build strong ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
... issue resolution, and service improvement to maximize customer satisfaction. * Build strong ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
... issue resolution, and service improvement to maximize customer satisfaction. * Build strong ... Manage multiple priorities with attention to detail, focusing on what's most important and urgent.
Operations Manager
Saginaw, MI · On-site
This includes managing local field operations, coordinating contractors and internal teams ... and issue resolution. Responsibilities • Oversee all fulfillment operations within assigned ...
Operations Manager
Saginaw, MI · On-site
This includes managing local field operations, coordinating contractors and internal teams ... and issue resolution. Responsibilities • Oversee all fulfillment operations within assigned ...
Performance Test Specialist
Lansing, MI · On-site
Leads discussions with teams of technical architects, developers and operations tech support specialists to drive performance issue resolution. Manage timelines and work plan throughout test plan ...
Performance Test Specialist
Lansing, MI · On-site
Leads discussions with teams of technical architects, developers and operations tech support specialists to drive performance issue resolution. Manage timelines and work plan throughout test plan ...
Customer Service Specialist - Returns & E-Commerce
Plymouth, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. * Collaborate with product management on fitment, catalog, and application-related questions.
Customer Service Specialist - Returns & E-Commerce
Plymouth, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. * Collaborate with product management on fitment, catalog, and application-related questions.
Customer Service Specialist - Returns & E-Commerce
Northville, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. Collaborate with product management on fitment, catalog, and application-related questions.
Customer Service Specialist - Returns & E-Commerce
Northville, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. Collaborate with product management on fitment, catalog, and application-related questions.
Customer Service Specialist - Returns & E-Commerce
Plymouth, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. * Collaborate with product management on fitment, catalog, and application-related questions.
Customer Service Specialist - Returns & E-Commerce
Plymouth, MI · On-site
$16.25 - $21.50/hr
Support sales team members with customer follow-up, account issue resolution, and order/return visibility. * Collaborate with product management on fitment, catalog, and application-related questions.
Module Bracket Design Release Engineer
Warren, MI · On-site
$52 - $55/hr
Manage cost, quality, weight/mass, and performance targets for bracket components * Support virtual ... Provide manufacturing plant launch support and assist with issue resolution during production
Quick apply
Module Bracket Design Release Engineer
Warren, MI · On-site
$52 - $55/hr
Manage cost, quality, weight/mass, and performance targets for bracket components * Support virtual ... Provide manufacturing plant launch support and assist with issue resolution during production
Senior Software Engineer
$115K - $152K/yr
... issue resolution while mentoring engineering teams and ensuring the delivery of high-quality ... Collaborate with systems, validation, project management, and customer engineering teams to ensure ...
New
Senior Software Engineer
$115K - $152K/yr
... issue resolution while mentoring engineering teams and ensuring the delivery of high-quality ... Collaborate with systems, validation, project management, and customer engineering teams to ensure ...
New
Issue Resolution Manager information
What cities in Michigan are hiring for Issue Resolution Manager jobs?
Cities in Michigan with the most Issue Resolution Manager job openings:
Systems Manager
Southfield, MI • On-site
Sun Communities, Inc. •
1 - 5K employees1,001 - 5,000 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 28 days ago
Sun Communities rating
5.9
Based on 32 frontline employees who took The Breakroom Quiz
177th of 209 rated real estate companies
Job description
Overview
The Systems Manager is responsible for the operational ownership, administration, support, optimization, and strategic direction of assigned enterprise systems and applications. As the technical and functional owner, this role ensures assigned systems are secure, reliable, well-supported, and continuously optimized to meet business and operational objectives. The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively support Sun's manufactured housing, recreational vehicle, accounting, financial, and ancillary business operations.
Job Duties
Requirements
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
US State Team Member Privacy Notice
The Systems Manager is responsible for the operational ownership, administration, support, optimization, and strategic direction of assigned enterprise systems and applications. As the technical and functional owner, this role ensures assigned systems are secure, reliable, well-supported, and continuously optimized to meet business and operational objectives. The Systems Manager provides ongoing support, troubleshooting, issue resolution, and continuous improvement while partnering with business stakeholders to ensure technology solutions effectively support Sun's manufactured housing, recreational vehicle, accounting, financial, and ancillary business operations.
Job Duties
- Partners with business and leadership teams to understand priorities, assess system needs, gain alignment on system vision and priorities, and recommend technology solutions that support organizational objectives and compliance requirements. (Essential)
- Leads system upgrades, enhancements, installations, configurations, and implementations, partnering with vendors and cross-functional teams to gather requirements, design solutions, and ensure successful delivery. (Essential)
- Maintains a high-level understanding of Sun's business processes and how they are supported across the enterprise technology architecture. (Essential)
- Serves as the primary contact for assigned system support, resolving incidents and service requests, managing user and vendor escalations, and identifying root causes and corrective actions to improve system reliability and user experience. (Essential)
- Develops and implements strategic system roadmap and initiatives to align with Sun's goals and objectives. (Essential)
- Maintains system documentation, records, support procedures, configurations, technical specifications, vendor contacts, contract details, and key system dates to support effective system administration and operations.
- Oversees any acquisition, disposition, and conversion activities related to assigned systems.
- Manages relationships with external vendor partners and technology teams for assigned systems.
- Stays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategy.
- Other tasks as assigned.
- Monitors assigned systems for availability, performance, and security to proactively identify and resolve issues, minimize business disruption, and ensure reliable system operations.
- Conducts regular system assessments and participates in security audits, compliance reviews, and IT control evaluations to identify vulnerabilities, assess risks, implement mitigations measures, and support internal and external audit activities.
Requirements
- Bachelor's Degree in Information Technology or related field (Required)
- 5 years in experience in enterprise systems ownership, support, optimization, and roadmap planning (Required)
- Demonstrated ability to manage multiple competing priorities and coordinate system implementations, upgrades, enhancements, and support activities
- Excellent written and verbal communication skills
- Strong negotiation, presentation, and reporting skills
- Highly organized with strong attention to detail
- Advanced proficiency in Microsoft Office Suite
- Demonstrated ability to take initiative and embrace change
- Knowledge of configuration and support best practices and methodologies
- Solid understanding of IT security principles and practices, including access controls, data protection, and compliance requirements
- Strong analytical and problem-solving skills, including the ability to diagnose complex business and technical system issues and deliver commitment to high-quality solutions
- Demonstrated experience supporting enterprise applications in a customer-facing environment, including issue triage, incident management, user support, and vendor coordination
- Proven ability to build strong relationships with stakeholders across diverse teams through responsive communication, exceptional customer service, and effective issue resolution
- Must have a valid driver's license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental and Vision Plans
- On-Site Fitness Center
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life, Accidental Death & Dismemberment Insurance and Dependent Life
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
US State Team Member Privacy Notice
What Sun Communities employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Sun Communities
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Southfield, MI, US
Year founded
1975