Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...
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Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
Quick apply
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line. Shift Hours: Monday-Friday 11:00am-7 ...
The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line. Shift Hours: Monday-Friday 11:00am-7 ...
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
Quick apply
Technical Support Representative
Charlotte, NC · On-site
$50K - $65K/yr
Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...
Technical Support Representative
Carrollton, TX · On-site
$20 - $24/hr
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
Technical Support Representative
Carrollton, TX · On-site
$20 - $24/hr
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Quick apply
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
The Technical Support Representative is responsible for providing education and support to the TradeStation client base across various trading technology platforms, requiring extensive ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...
Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...
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Technical Support Representative
Dallas, TX · Remote
$13 - $20/hr
Job Summary The Technical Support Representative delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this role ...
Quick apply
Be Seen First
Technical Support Representative
Dallas, TX · Remote
$13 - $20/hr
Job Summary The Technical Support Representative delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this role ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
The Technical Support Representative provides friendly, expert support to clients using our software. In this role, you'll respond to questions and technical issues via phone, email, and chat ...
Summary The Technical Support Representative will be a proactive individual who thrives in an autonomous environment, demonstrates a strong sense of ownership, and can quickly grasp new concepts, all ...
Summary The Technical Support Representative will be a proactive individual who thrives in an autonomous environment, demonstrates a strong sense of ownership, and can quickly grasp new concepts, all ...
Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
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Technical Support Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Job Summary: Uses technical and ...
Technical Support Representative
Broomfield, CO · On-site
$57K - $62K/yr
Summary The Technical Support Representative will be a proactive individual who thrives in an autonomous environment, demonstrates a strong sense of ownership, and can quickly grasp new concepts, all ...
Technical Support Representative
Broomfield, CO · On-site
$57K - $62K/yr
Summary The Technical Support Representative will be a proactive individual who thrives in an autonomous environment, demonstrates a strong sense of ownership, and can quickly grasp new concepts, all ...
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
They are seeking a Technical Support Representative to identify, manage, escalate, and resolve technical issues while providing support to clients with software and hardware problems.
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
Quick apply
This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...
About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...
About the opportunity WorkWave is seeking a highly skilled and motivated Technical Support Representative to join its team, providing top-notch support to customers and helping to resolve technical ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
Technical Support Representative
Round Rock, TX · On-site
$18 - $25/hr
As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
The Technical Support Level I representative is responsible for answering and resolving incoming merchant and agent inquiries related to point-of-sale (POS) equipment. The function is not limited to ...
Isp Technical Support Representative information
See salary details
$12.02 - $13.83
3% of jobs
$13.83 - $15.65
8% of jobs
$17.36 is the 25th percentile. Wages below this are outliers.
$15.65 - $17.46
15% of jobs
$17.46 - $19.27
20% of jobs
The median wage is $19.63 / hr.
$19.27 - $21.09
19% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$21.09 - $22.90
11% of jobs
$22.90 - $24.72
8% of jobs
$24.72 - $26.53
8% of jobs
$26.53 - $28.34
3% of jobs
$28.34 - $30.16
3% of jobs
$30.16 - $31.97
2% of jobs
$12
$21
$31
How much do isp technical support representative jobs pay per hour?
As of Sep 15, 2026, the average hourly pay for isp technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.
What is an ISP Technical Support Representative?
ISP Technical Support Representatives are customer service professionals who assist users with issues related to their internet service provider (ISP). They handle inquiries about internet connectivity, account setup, troubleshooting technical problems, and resolving service disruptions. These representatives communicate with customers via phone, chat, or email, providing step-by-step guidance to resolve issues. They also escalate complex problems to higher-level technical teams when necessary and may assist with billing or account management questions. Their goal is to ensure customer satisfaction by delivering timely and effective support.
What are the key skills and qualifications needed to thrive as an ISP Technical Support Representative?
To thrive as an ISP Technical Support Representative, you need a solid understanding of networking concepts, troubleshooting techniques, and typically a high school diploma or relevant technical certification. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and diagnostic tools like ping and traceroute is essential. Strong communication, patience, and problem-solving abilities help you address customer concerns effectively and maintain satisfaction. These skills ensure timely resolution of technical issues, efficient customer service, and high client retention for the ISP.
What are some common challenges faced by ISP Technical Support Representatives, and how are they typically addressed?
ISP Technical Support Representatives often encounter challenges such as resolving complex connectivity issues, managing high call volumes, and troubleshooting a wide range of customer problems. These challenges are typically addressed through comprehensive training, access to detailed knowledge bases, and ongoing support from senior technical staff. Team collaboration and clear communication are also essential, as representatives frequently escalate difficult cases or work together to solve uncommon technical problems. Developing strong problem-solving skills and staying updated on new technologies can further help representatives succeed in this dynamic role.
What is the difference between Isp Technical Support Representative vs Customer Support Specialist?
| Aspect | Isp Technical Support Representative | Customer Support Specialist |
|---|---|---|
| Credentials | Technical certifications, knowledge of networking and internet services | Customer service skills, communication skills, sometimes technical knowledge |
| Work Environment | Call centers, technical support teams, on-site or remote | Call centers, retail, online support, various industries |
| Employer & Industry | Internet service providers, telecom companies | Various industries including retail, tech, finance |
| Search & Comparison Intent | Technical skills, troubleshooting, internet support | Customer service, communication, problem-solving |
The main difference between an Isp Technical Support Representative and a Customer Support Specialist lies in their focus. The Isp Technical Support Representative primarily handles technical issues related to internet services, requiring technical certifications and networking knowledge. In contrast, the Customer Support Specialist focuses on general customer service and communication skills across various industries. Both roles involve assisting customers, but the technical depth and industry context differ.
What cities are hiring for Isp Technical Support Representative jobs?
Cities with the most Isp Technical Support Representative job openings:
What states have the most Isp Technical Support Representative jobs?
States with the most job openings for Isp Technical Support Representative jobs include:
What are popular job titles related to Isp Technical Support Representative jobs?
For Isp Technical Support Representative jobs, the most frequently searched job titles are:
Technical Support Representative
Mobile, AL • On-site
Xante corp
• Printing and Printing Services • 51 - 200 employees51 - 200 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Technical Support Representative Job Description
The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.
The employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate our equipment during in-house classes and at customer's site during installations.
Requirements
- High School Diploma
- Exemplary Attendance and Punctuality
- Excellent written and oral communication
- Strong work ethic
- Ability to multi-task and reprioritize throughout the day
- Must be able to lift up to 75 pounds repetitively
- Overnight Travel is required( averages 35%)
- Valid Driver's License
- Valid Passport is a plus
- 2+ years experience in the help desk environment is required
Company Description
Please send resumes to hr@xante.com. You may also mail to
Xante Corporation
Attention HR
P.O. Box16526
Mobile, AL 36616
About XANTE
Sourced by ZipRecruiter
Industry
Printing and printing services
Company size
51 - 200 Employees
Headquarters location
Mobile, AL, US
Year founded
1989