Team Lead (Part-Time, Growth Opportunity to Full-Time)
About the Role
We're looking for a hands-on, motivated Team Lead to help oversee the day-to-day operations at iSMASH. This part-time position offers a great opportunity to grow into a full-time leadership role. The ideal candidate is organized, proactive, and thrives in a fast-paced, high-energy environment while delivering an exceptional guest experience.
Key Responsibilities
- Oversee daily front-of-house and back-of-house operations.
- Lead, supervise, and support team members during each shift.
- Manage shift flow, guest check-ins, and room turnover.
- Ensure all rooms are clean, safe, fully stocked, and ready for each session.
- Process cash and point-of-sale (POS) transactions accurately.
- Assist with employee scheduling, basic reporting, inventory management, and supply tracking.
- Maintain high standards for safety, cleanliness, and customer service.
- Perform opening and closing duties.
Qualifications
- Previous Team Lead, Shift Lead, or similar supervisory experience preferred.
- Strong communication, leadership, and problem-solving skills.
- Comfortable working in a fast-paced, high-energy environment.
- Reliable, organized, and self-motivated with strong attention to detail.
- Ability to lift and move typical room supplies as needed.
Schedule
- Part-time to start.
- Evening and weekend availability is required.
- Opportunity to advance into a full-time leadership position.