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Isap Program Jobs in California (NOW HIRING)

GEO Group

Receptionist Bilingual Spanish

Escondido, CA · On-site

$16.50 - $21/hr

ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with ...

BI Incorporated

Receptionist Bilingual Spanish

Escondido, CA · On-site

$16.50 - $21/hr

ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with ...

BI Incorporated

Receptionist Bilingual Spanish

Fresno, CA · On-site

$15.75 - $19.75/hr

ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with ...

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Isap Program information

What is the ISAP program?

The ISAP program, or Intensive Supervision Appearance Program, is a U.S. government initiative managed by Immigration and Customs Enforcement (ICE) to monitor certain non-citizens while their immigration cases are pending. Participants may be required to check in regularly with case managers, wear GPS ankle monitors, or use telephonic reporting systems. The program aims to ensure that individuals attend their immigration hearings and comply with court orders, while allowing them to live in the community instead of being detained. ISAP is often used as an alternative to detention for asylum seekers and individuals awaiting immigration proceedings.

What are the key skills and qualifications needed to thrive as an ISAP program manager, and why are they important?

To excel as an ISAP Program Manager, you need a background in social work, criminal justice, or related fields, often with a bachelor's degree and relevant experience in program management. Familiarity with case management software, compliance tracking systems, and government reporting tools is typically required. Strong interpersonal, organizational, and crisis management skills help build trust with participants and coordinate with stakeholders. These competencies are vital to ensure effective program delivery, participant compliance, and positive outcomes within community-based supervision programs.

What are some typical challenges faced by professionals working in ISAP roles, and how can they be managed?

Professionals working in ISAP roles often encounter challenges such as managing large caseloads, ensuring participant compliance with program requirements, and dealing with emotionally charged situations. Maintaining effective communication with participants and collaborating closely with legal and social service teams can help address these challenges. Staying organized and up-to-date with case documentation, as well as seeking support from supervisors and colleagues, are key strategies for success in this dynamic environment.

What is the difference between Isap Program vs Medical Assistant?

AspectIsap ProgramMedical Assistant
Required CredentialsVaries by program, often includes certification or trainingHigh school diploma; certification preferred
Work EnvironmentAdministrative and clinical settings, clinics, hospitalsClinics, hospitals, outpatient facilities
Employer & Industry UsageHealth insurance companies, healthcare providersMedical offices, clinics, hospitals
Common Search & ComparisonIsap Program vs Medical Assistant

The Isap Program and Medical Assistant roles both operate within healthcare settings, often requiring similar certifications and working in clinical environments. However, the Isap Program typically refers to specific insurance or healthcare plans, while Medical Assistants perform direct patient care and administrative tasks. Understanding these differences helps job seekers identify the right career path or employment opportunity.

What are popular job titles related to Isap Program jobs in California?

For Isap Program jobs in California, the most frequently searched job titles are:

What job categories do people searching Isap Program jobs in California look for?

The top searched job categories for Isap Program jobs in California are:

Isap Program jobs near you
Infographic showing various Isap Program job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Receptionist Bilingual Spanish

Escondido, CA

The GEO Group

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

10th of 43 rated prisons

People enjoy working here

Good employer

Respectful managers

Learn more about The GEO Groupexternal

$20/hr

Full-time

Re-posted 9 days ago

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary:

Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.

Primary Duties and Responsibilities:

  • Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
  • Ensures that program participants are properly checked in for office visits.
  • Answers the phones and directs calls appropriately.
  • Maintains program participant case records on the computer system by performing data entry.
  • Maintains files and other related documentation.
  • Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
  • Coordinates transportation services for program participants.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements:

  • High School Diploma or GED.
  • At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
  • United States citizenship required.
  • Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
  • Bilingual English/Spanish required.
  • Good computer skills.
  • Effective communication skills with internal and external contacts.
  • Good interpersonal skills. Ability to deal tactfully with the public.
  • Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
  • Ability to deal with multi-cultural contacts with sensitivity.
  • Good organizational skills.
  • Attention to detail.
  • Working knowledge of Microsoft Word, Excel and Outlook.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel may be required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Ability to use hands and fingers to perform data entry.

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