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Isap Program Jobs in California (NOW HIRING)

The GEO Group

Receptionist Bilingual Spanish

Fresno, CA · On-site

$19.57/hr

ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with ...

The GEO Group

Receptionist Bilingual Spanish

Fresno, CA · On-site

$19.57/hr

ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with ...

All JobsIsap Program JobsIsap Program Jobs in California

Isap Program information

What are some typical challenges faced by professionals working in ISAP roles, and how can they be managed?

Professionals working in ISAP roles often encounter challenges such as managing large caseloads, ensuring participant compliance with program requirements, and dealing with emotionally charged situations. Maintaining effective communication with participants and collaborating closely with legal and social service teams can help address these challenges. Staying organized and up-to-date with case documentation, as well as seeking support from supervisors and colleagues, are key strategies for success in this dynamic environment.

What is the difference between Isap Program vs Medical Assistant?

AspectIsap ProgramMedical Assistant
Required CredentialsVaries by program, often includes certification or trainingHigh school diploma; certification preferred
Work EnvironmentAdministrative and clinical settings, clinics, hospitalsClinics, hospitals, outpatient facilities
Employer & Industry UsageHealth insurance companies, healthcare providersMedical offices, clinics, hospitals
Common Search & ComparisonIsap Program vs Medical Assistant

The Isap Program and Medical Assistant roles both operate within healthcare settings, often requiring similar certifications and working in clinical environments. However, the Isap Program typically refers to specific insurance or healthcare plans, while Medical Assistants perform direct patient care and administrative tasks. Understanding these differences helps job seekers identify the right career path or employment opportunity.

What are the key skills and qualifications needed to thrive as an ISAP program manager, and why are they important?

To excel as an ISAP Program Manager, you need a background in social work, criminal justice, or related fields, often with a bachelor's degree and relevant experience in program management. Familiarity with case management software, compliance tracking systems, and government reporting tools is typically required. Strong interpersonal, organizational, and crisis management skills help build trust with participants and coordinate with stakeholders. These competencies are vital to ensure effective program delivery, participant compliance, and positive outcomes within community-based supervision programs.

What is the ISAP program?

The ISAP program, or Intensive Supervision Appearance Program, is a U.S. government initiative managed by Immigration and Customs Enforcement (ICE) to monitor certain non-citizens while their immigration cases are pending. Participants may be required to check in regularly with case managers, wear GPS ankle monitors, or use telephonic reporting systems. The program aims to ensure that individuals attend their immigration hearings and comply with court orders, while allowing them to live in the community instead of being detained. ISAP is often used as an alternative to detention for asylum seekers and individuals awaiting immigration proceedings.
What are popular job titles related to Isap Program jobs in California? For Isap Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Isap Program jobs in California look for? The top searched job categories for Isap Program jobs in California are:
Isap Program jobs near you
Infographic showing various Isap Program job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Case Manager Immigration Bilingual Spanish

The GEO Group

Long Beach, CA • On-site

$23.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

The GEO Group rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 42 rated prisons

Job description

Benefits Information
Benefits:
As a Case Manager, you will be part of a stable, established, and yet still growing organization which will present you with a range of different challenges. Since we prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
  • Two (2) weeks of Vacation
  • Fifty-six (56) hours of sick time
  • Fifteen (15) paid Holidays
  • Medical, Dental, and Vision coverage
  • Term life insurance (includes spouse and dependent)
  • Accidental death and dismemberment insurance
  • Short- and long-term disability
  • Flexible spending account
  • 401(k) retirement program
  • Stock purchase program
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • Legal program - Legal Club of America
  • Direct deposit
  • Theme park and attraction discounts

Equal Opportunity Employer
Overview
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Qualifications
Minimum Requirements:
  • High School Diploma or GED.
  • Bachelor's degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
  • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
  • Bilingual English/Spanish required.
  • Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • United States citizenship required.
  • Must live in the U.S. 3 of the last 5 years (military and study abroad included).
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Basic computer skills.
  • Ability to interpret electronic monitoring messages and daily summary reports.
  • Good typing skills to develop and maintain case records by performing data entry.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.
  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Responsibilities
Job Responsibilities:
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
  • Meeting with participants face-to-face regularly as required by government contractual obligations.
  • Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
  • Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
  • Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
  • Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
  • Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
  • Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.

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