Isams Jobs (NOW HIRING)

IT Systems, Data and Compliance Manager (Full Time)

Position is onsite, Monday to Friday, 8am to 5pm.

We are seeking a highly motivated, energetic and detail-oriented IT Systems, Data and Compliance Manager with strong interpersonal and communication skills to join a supportive team in a successful and expanding school.

The successful candidate will be responsible for managing all the school’s IT support needs, hardware and software, in conjunction with the regional IT team, updating school databases and ensuring the school’s records are in compliance with state, local and NAE regulations. A comprehensive induction and ongoing job training will be given, to align your skills with the systems and processes of NAE IT management.

We are seeking an experienced, enthusiastic and committed individual who can-

IT Support

• Set up equipment for new students and staff. Enrolling and preparing iPads/Laptops/Desktops as required.
• Keep systems up to date through operating systems and firmware upgrades.
• Manage troubleshooting for system errors.
• Respond to IT issues, functioning as the help desk support person for staff and students and for network and end-user computer issues.
• Manage printing systems and copiers.
• Maintain equipment inventory.
• Ensure software and hardware compliance to meet company standards.
• Monitor web performance, network availability, and security.
• Monitor networking equipment and servers, updating systems as needed.
• Evaluate connectivity issues, equipment, and software.
• Assist with the design, implementation, and ongoing support of new software and features.
• Install, test, and monitor servers, firewalls, and new software.

Data

• Set up and manage user accounts in SchoolsBuddy
• Add and modify events in SchoolsBuddy, such as enrichment clubs and school trips
• Manage the Student Manager module in iSams ensuring all records are accurate and updated as needed
• Manage the Registration module in iSams
• Produce reports from iSams for staff as needed
• Update contact information in the emergency notification system
• Support the induction of new staff as it relates to IT systems
• Maintain the school’s email distribution lists
• Manage user access rights and permissions across systems
• Manage the email database for the school’s newsletter
• Manage the student password data bank
• Design new databases as needed for school operations
• Control access to sensitive information

Compliance

• Monitor company compliance dashboards ensuring BISC is up to date
• Update any expired compliance records
• Track local and state compliance standards and update as needed

The ideal candidate will:

• Be self-motivated, flexible and adaptable to different tasks at hand
• Have excellent attention to detail
• Be relationship focused, able to understand the needs of others and proactively respond to them
• Be a proficient communicator both oral and written
• Have the ability to think creatively and technically
• Have excellent time management and organizational skills to meet deadlines in a fast-paced dynamic environment
• Be proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure
• Have a high level of integrity
• Relish the idea of working in a child centered environment within an international context

About our School
The British International School of Charlotte is a fast-growing independent private school situated in the popular area of Ballantyne, in Charlotte, North Carolina. We challenge and inspire children from the ages of 18 months through to 18 years of age and graduate students with the highly acclaimed International Baccalaureate Diploma. We are a diverse international community who truly personalizes learning so that every child can achieve ambitious goals. As a member of the Nord Anglia Educational family of schools across the globe, we can draw on the strength of this forward thinking, international, premier and contemporary educational network.
NORD ANGLIA EDUCATION
We’re Nord Anglia Education, one of the world’s largest premium international schools organizations. Every day, our teachers and support colleagues help our thousands of students achieve more than they ever imagined possible.
A transformational education at our schools is focused on excellent academic outcomes, creativity, wellbeing, and international connectedness. Our innovative use of educational technology also creates a personalized, 21st century learning experience for all students, while our global scale means we can recruit and retain the world’s best teachers and offer unforgettable events and expeditions.
Our people are empowered to make a difference in their fields of expertise. Our fast pace of growth requires evolution and change from everyone, giving you the chance to define the role you do in the future. This challenges the learning agility of our employees and ensures every day brings interesting new experiences.
Founded in 1972 in the United Kingdom, our first international school opened in 1992 in Warsaw, followed by rapid growth across the world since the 2000s.
When you join our team, you’ll become part of a global family of experts working for a fast-growing premium international brand.
Safeguarding
At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture.
Nord Anglia Education is committed to the safeguarding of children and young people. Any offer of appointment will be subject to appropriate national and international vetting procedures including satisfactory criminal record checks from all your countries of residence/birth and any country of residence within the last 7 years.