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Iqor Jobs (NOW HIRING)

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

Customer Service Representatives

Charlotte, NC ยท On-site

$15.75 - $21.25/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

Customer Service Agent

Buffalo, NY ยท On-site

$16.50/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

Collection Specialist

Pueblo, CO ยท On-site

$15.16/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

Customer Service Representatives

Charlotte, NC

$15.75 - $21.25/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized ...

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Iqor information

See salary details

$12

$20

$27

How much do iqor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for iqor in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What is iQor and what does the company do?

iQor is a global business process outsourcing (BPO) company that provides customer service, technical support, and accounts receivable management solutions to businesses. They partner with clients across various industries, including technology, healthcare, retail, and telecommunications, to handle customer interactions and back-office processes. iQor uses advanced technology and analytics to improve customer experiences and drive operational efficiency. The company operates contact centers in multiple countries and employs thousands of customer service professionals worldwide.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at iQor, and why are they important?

To thrive as a Customer Service Representative at iQor, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and a positive attitude help you excel in assisting customers and managing challenging situations. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation.

What types of career advancement opportunities are available for employees working at iQor?

Employees at iQor can look forward to a variety of career advancement opportunities, including promotions to supervisory, management, or specialized roles within operations, customer service, IT, and training departments. The company often promotes from within and offers ongoing training programs to help staff develop new skills. Advancement may depend on performance, tenure, and demonstrated leadership abilities. Team members are encouraged to participate in internal job postings and leadership development programs to further their careers.

What is the difference between Iqor vs Customer Service Representative?

AspectIqorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require call center experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, remote or on-site, handling collections, debt recovery, or customer supportCall centers, retail, or office settings providing customer support
Employer & Industry UsageDebt collection, customer support, BPO companiesRetail, telecom, banking, and service industries

Iqor roles typically focus on debt collection, customer support, or BPO services, requiring similar credentials as Customer Service Representatives. While both work in call centers and customer-facing environments, Iqor positions often involve specialized tasks like debt recovery. Customer Service Representatives generally handle a broader range of customer inquiries across various industries. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Iqor jobs
Infographic showing various Iqor job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 85% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $42,959 per year, or $20.7 per hour.

Customer Service Reprsentative

iQuor

Charlotte, NC โ€ข On-site

$21/hr

Full-time

Posted 24 days ago


Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Job Summary:
Are you a strong communicator who can balance confidence with compassion? Do you have sharp attention to detail and the ability to negotiate win-win solutions? If so, we want to meet you!
We're hiring motivated Customer Service & Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working collaboratively to resolve past-due balances - all while delivering an exceptional customer experience. If you're ready to make a difference while building a rewarding career in financial services, apply today!
Pay Rate: $21.00 per hour
Work Setting: Onsite at our Charlotte Call Center
Start Date: May 11, 2026
What You'll Do:
โ€ข Connect with customers via inbound and outbound calls
โ€ข Resolve account inquiries and explain payment options
โ€ข Negotiate payment arrangements and secure commitments
โ€ข Carefully review account details to ensure accuracy
โ€ข Document conversations clearly and thoroughly
โ€ข Meet performance goals in quality, compliance, and recovery
What Makes You a Great Fit?
โ€ข 1+ year of customer service, collections, or call center experience
โ€ข Strong attention to detail - you don't miss the small stuff
โ€ข Confident negotiation skills with a solutions-focused mindset
โ€ข Genuine empathy and professionalism in sensitive conversations
โ€ข Ability to stay calm, positive, and goal-driven
Why Join Us?
โ€ข Competitive base pay + performance incentives
โ€ข Paid training and career growth opportunities
โ€ข Supportive leadership and team environment
โ€ข Stable opportunity with a respected financial services partner
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.