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Ios Technical Support Advisor Jobs (NOW HIRING)

Infosys Limited Digital

IOS Developer

Irving, TX · On-site

$49.75 - $68.50/hr

... Technical Skills 1 Technology|Mobile development platform|iOS Technical Skills 2 Technology ... support frameworks to ensure a smooth transition to new software applications • Actively ...

Touro University

Technical Support Specialist

Vallejo, CA · On-site

$65K/yr

Overview Under the direction of the Technical/ AV Leads, the Technical Support Technician provides ... iOS. • Hands-on experience with Microsoft Office, e.g. Word, Excel, Outlook, Power Point. • ...

Kent School

Technical Support Specialist

Kent, CT · On-site

Technical Support Specialist Reports to: IT Manager Schedule/Travel: Full-time, calendar year ... Provide hands-on support for school-owned and personally owned devices, including Mac, PC, iOS, and ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Familiarity with desktop and mobile platforms - including Windows 10/11, macOS, Android and iOS ... Technical analysis and support * Demonstrated knowledge of basic hardware/software installation ...

Cart.com

Technical Support Specialist

Groveport, OH

Familiarity with desktop and mobile platforms - including Windows 10/11, macOS, Android and iOS ... Technical analysis and support * Demonstrated knowledge of basic hardware/software installation ...

Infosys Limited Digital

IOS Developer

Atlanta, GA · On-site

$49.75 - $68.50/hr

... Technical Skills 1 Technology|Mobile development platform|iOS Technical Skills 2 Technology ... support frameworks to ensure a smooth transition to new software applications • Actively ...

Infosys Limited Digital

IOS Developer

Atlanta, GA · On-site

$49.75 - $68.50/hr

... Technical Skills 1 Technology|Mobile development platform|iOS Technical Skills 2 Technology ... support frameworks to ensure a smooth transition to new software applications • Actively ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ... iOS, Android...) Skills & Qualities: • Passionate about support and helping customers, Take the ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ... iOS, Android...) Skills & Qualities: • Passionate about support and helping customers, Take the ...

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Ios Technical Support Advisor information

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$14

$26

$44

How much do ios technical support advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ios technical support advisor in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Ios Technical Support Advisor vs Ios Customer Support Specialist?

AspectIos Technical Support AdvisorIos Customer Support Specialist
CredentialsTechnical certifications, troubleshooting skillsCustomer service experience, communication skills
Work EnvironmentTechnical support centers, remote supportCall centers, online chat support
Employer & IndustryTech companies, Apple authorized service providersRetail stores, service providers
Search & Comparison IntentTechnical troubleshooting, device supportCustomer service, product assistance

While both roles involve assisting customers with iOS devices, the Ios Technical Support Advisor focuses more on technical troubleshooting and resolving device issues, often requiring technical certifications. The Ios Customer Support Specialist emphasizes customer service and communication skills, handling general inquiries and product support. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What does an iOS Technical Support Advisor do?

An iOS Technical Support Advisor assists customers with troubleshooting and resolving issues related to Apple’s iOS devices, such as iPhones, iPads, and iPods. They provide guidance on software updates, account management, device settings, and app functionality. Advisors communicate with customers via phone, chat, or email to diagnose problems and offer step-by-step solutions. They also document customer interactions and escalate complex issues to higher-level technical teams when necessary.

What are some common challenges faced by iOS Technical Support Advisors, and how can they be overcome?

iOS Technical Support Advisors often encounter challenges such as troubleshooting complex device issues remotely, managing high volumes of customer inquiries, and staying updated on frequent software updates. Overcoming these challenges requires strong communication skills, a methodical approach to problem-solving, and continuous learning to keep up with new iOS features. Collaborating closely with team members and utilizing internal knowledge bases can also help advisors resolve issues efficiently while providing a positive customer experience.

What are the key skills and qualifications needed to thrive as an iOS Technical Support Advisor?

To thrive as an iOS Technical Support Advisor, you need a solid understanding of iOS devices, troubleshooting techniques, and customer service principles, usually supported by relevant technical experience or certifications. Familiarity with support ticketing systems, remote diagnostic tools, and Apple’s proprietary software is typically required. Strong communication, patience, and problem-solving abilities help advisors effectively resolve customer issues and create positive experiences. These skills ensure timely and accurate technical support, leading to higher customer satisfaction and brand loyalty.
More about Ios Technical Support Advisor jobs
What job categories do people searching Ios Technical Support Advisor jobs look for? The top searched job categories for Ios Technical Support Advisor jobs are:
Ios Technical Support Advisor jobs near you
Infographic showing various Ios Technical Support Advisor job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

Brookfield Properties

Charleston, SC • On-site

Full-time

Retirement, PTO

Posted 22 days ago

Brookfield Properties rating

7.2

Company rating: 7.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

121st of 202 rated real estate companies

Job description

Location
Charleston - 997 Morrison Drive, Suite 402
Business
Our Growth, Your Opportunity
At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry-we are a company that puts people and communities at the heart of everything we do.
As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.
Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.
Job Description
Position Summary
The Technical Support Engineer will play an integral role in delivering and maintaining enterprise IT solutions that support business operations and drive organizational efficiency. This position is responsible for the support and engineering of core technologies including, but not limited to, Windows 11, Office 365, and Intune as well as providing basic network support. This role offers structured professional development through hands-on experience and online learning opportunities, and technical boot camps.
Essential Job Functions
End-User Support & Operations
  • Provide hands-on technical assistance for Dell (including Dell TechDirect), Lenovo, and Mac hardware, as well as Windows 11, iOS, Android, and Office 365 applications.

  • Deliver exceptional end-user support across devices, applications, and conference room technology to ensure optimal productivity.

  • Support daily operations in a dynamic environment composed of approximately 40% business support with escalations from the Service Desk, 50% engineer and administration in various IT systems, and 10% cross training and career development.

  • Collaborate with external vendors to resolve escalated or complex technical issues beyond internal scope.

  • Be a part of a 24x7x365 executive support rotation, serving on-call for approximately one week every fourteen weeks as part of a shared schedule.

Service Management
  • Leverage ServiceNow for incident and request management, ensuring accurate documentation and timely resolution.

  • Create and maintain knowledge base articles for both internal use and customer-facing support.

  • Analyze ServiceNow data to identify recurring issues, trends, and opportunities for proactive remediation.

  • Systems Engineering & Architecture

  • Architect, engineer, and maintain management platforms including Jamf (for macOS) and PrinterLogic (for print services).

  • Manage, secure, and deploy applications and device policies through Jamf and PrinterLogic.

  • Conduct software testing and compatibility validation to ensure smooth system integrations and program deployments.

  • Support infrastructure improvements through data analysis, system monitoring, and recommendations for technical optimization.

Projects & Strategic Initiatives
  • Contribute to project-based initiatives involving new technology deployments, upgrades, and process enhancements.

  • Apply strategic thinking to identify opportunities for innovation and improvements in the technology environment.

  • Assist in planning and execution of technical components for companywide meetings, events, and conferences.

Training & Development
  • Deliver or assist in developing user training programs and documentation to enhance technology adoption and efficiency.

  • Support ongoing professional development and contribute to knowledge sharing across the IT team.

  • Perform other duties as assigned in support of organizational goals and technology initiatives.

Performance Expectations & Key Metrics:
Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:
  • Incidents resolved in under 1 day (50%)

  • Incidents resolved in under 2 days (60%)

  • Response time for incidents: <4 Hours

  • Tasks resolved in under 1 day (50%)

  • Tasks resolved in under 2 days (60%)

  • >90% accurate onboarding for new hires

Required Qualifications
Education
  • High School degree, Associates Degree or equivalent work experience required.

Experience
  • Minimum three (3) years in an IT Support or related technical role

Skills & Competencies
  • Proficiency in managing iOS and Android devices using Intune

  • Experience with printer management, configuration, and troubleshooting

  • Familiarity with ServiceNow, Azure, Office 365, and Windows operating systems strongly preferred.

  • Experience with Jamf for Apple device management is a plus.

  • Strong understanding of IT principles, best practices, and processes within an ITIL framework

  • Demonstrated strong written and verbal communication skills

  • Demonstrated customer service skills in fast paced environment

  • Proven ability to work with cross-functional IT and business teams to resolve complex issues

  • Ability to prove critical thinking, problem solving concepts and exceptional attention to detail

  • Ability to thrive in a high volume, data entry and processing work environment, where applicable

  • Demonstrated ability to work independently and as a team

Why work for Maymont Homes?
Our Mission - "We Positively Impact the Lives in the Communities We Serve." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.
Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.
Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.
Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.
Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT

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