ZipRecruiter

Log In

1

Invoicing Customer Service Representative Jobs in Delaware

Varite

Associate Customer Service Representative

Wilmington, DE · On-site

$20 - $23.94/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Experience in SAP-R3 or equivalent, order entry, pricing, documentation, and invoicing is required ... Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail ...

Carroll Motor Fuels

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Customer Service Representative Hot Job Store 160 - Dover, DE 19901 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

next page

Showing results 1-20

All JobsInvoicing Customer Service Representative JobsInvoicing Customer Service Representative Jobs in Delaware

Invoicing Customer Service Representative information

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing clerks, accounts receivable specialists, and invoicing customer service representatives. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely billing for goods or services.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support systems.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What are popular job titles related to Invoicing Customer Service Representative jobs in Delaware?

For Invoicing Customer Service Representative jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Delaware look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Delaware are:

What cities in Delaware are hiring for Invoicing Customer Service Representative jobs?

Cities in Delaware with the most Invoicing Customer Service Representative job openings:

Invoicing Customer Service Representative jobs near you

Associate Customer Service Representative

Varite

Wilmington, DE • On-site

$20 - $23.94/hr

Other

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

VARITE is looking for qualified Associate Customer Service Representative in Wilmington, DE.
WHAT THE CLIENT DOES?
A premier pure-play technology solutions providers to the semiconductor and electronics industries enabling advanced computing, smart technologies and connectivity.
WHAT WE DO?
Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
Job Title: Associate Customer Service Representative
Location: Wilmington, DE (Hybrid - 3 days in the office and 2 days at home)
Contract Duration: 12 Months (Possible Extension)
Pay rate: $20.00 - $23.94/hr on W2.
Work Authorization: Only USC or GC
Some travel may be required; however, it would be infrequent, if at all.
HERE'S WHAT YOU'LL DO
Job Summary:
Position Overview:

  • Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers.
  • Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing.
  • Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures.
  • Experience in SAP-R3 or equivalent, order entry, pricing, documentation, and invoicing is required.
  • A thorough understanding of the Quality System and business experience is preferred.
  • This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, Salesforce.com, as well as the ability to learn and work in multiple businesses.
  • The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers' needs while maintaining quality standards.
  • Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process.
  • This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service.
Minimum Skills Required:
  • Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience.
  • Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred.
  • Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.
  • Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing.
  • Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores.
  • Salesforce.com and SharePoint experience is a plus.
  • This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries.
  • Ability to identify areas for improvement and implement change.
  • Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management
  • Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment
  • Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers.
Educational Qualifications/Experience Needed:
  • College degree, previous customer service experience, SAP-R3 or equivalent experience is required.
  • Bachelor's degree is preferred.
BENEFITS:
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. Eligible employees may receive:
  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plans: Participation in a company-sponsored retirement savings plan.
  • Legal Service Plans: Offering access to attorneys for legal advice and representation.

If this opportunity interests you, please respond by clicking on EasyApply.
Know someone who would be perfect for this role? Refer to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply