ZipRecruiter

Log In

1

Invoicing Customer Service Representative Jobs in Alabama

Polyplex

Customer Service Representative

Decatur, AL · On-site

$40K/yr

Customer Service Representative Polyplex is looking for a motivated Customer Service Representative ... invoicing, PO's) * Customer Relations (email communication to customers, monthly closing, order ...

Long's

Customer Service Representative

Fairhope, AL · On-site

$14 - $15/hr

TempToFT Customer Care Representative Fairhope, AL Monday-Friday | 9:00 AM-6:00 PM Temp to Perm Pay ... Process orders, invoicing, and customer claims * Assist with escalated customer service issues

Million Air

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

Million Air

Customer Service Representative

Birmingham, AL · On-site

$15 - $20.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... Invoicing for services rendered to customers and pilots * Record customer preferences in Million ...

next page

Showing results 1-20

All JobsInvoicing Customer Service Representative JobsInvoicing Customer Service Representative Jobs in Alabama

Invoicing Customer Service Representative information

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Alabama?

For Invoicing Customer Service Representative jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Alabama look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Alabama are:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

Automation Personnel Services

Fairhope, AL

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

CUSTOMER CARE REPRESENTATIVE
Automation Personnel Services is seeking a highly motivated and detail-oriented Customer Service Representative to support all areas of a fast-paced customer service call center, located in Fairhope, AL. This role is responsible for handling customer inquiries, processing claims accurately and providing exceptional service in every interaction. The ideal candidate is professional, dependable, and enjoys working with people while maintaining a strong focus on accuracy, problem-solving, and efficiency. This position also plays a key role in assisting with the training and onboarding of new customer service representatives.
 
Pay Rate
$16.00 per hour 
 
Schedule and Hours  
Monday through Friday, 9:00 am to 6:00 pm
 
Customer Service Representative Duties and Responsibilities
• Assist with all areas of customer service, including incoming phone calls, processing orders, invoicing, and claims.
• Handle any escalated customer service claims from our customers.
• Learn and maintain product knowledge.
• Train new customer service representatives
 
Customer Service Representative Qualifications and Requirements
• Experience working in a customer service position.
• Excellent data entry skills, 10 key.
• Attention to detail.
• Good phone etiquette.
• Strong verbal and written communication skills.
• Must be prompt and reliable.
• Must be self-motivated and a team player.
• Computer literacy skills.
• Background in claims handling
 
Job Type  
Full-time, Temporary to Hire
 
Benefits  
• Weekly Pay 
• Medical, dental, vision, short-term disability, and life insurance 
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours 
• 6 paid Holidays after 1 year of continuous service and 1500 hours 
 
401(k) Retirement Plan 
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates. 
 
Click Apply Now to submit your application or call us at 251.414.7227 to learn more. You can also apply in person at our office located at  
 
Bonus Opportunity! 
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

FacebookTwitter

View All Automation Personnel Services Jobs