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Invoicing Associate Jobs in Tennessee (NOW HIRING)

Food City

Service Deli Coordinator

White Pine, TN · On-site

$12 - $14.25/hr

Manage Service Deli associate to maximize sales and profitability * Assist in management of labor ... list, invoicing, and production sheets. * Responsible for all ad products during ad period and ...

New

Food City

Service Deli Coordinator

Morristown, TN · On-site

$13 - $15.25/hr

Manage Service Deli associate to maximize sales and profitability * Assist in management of labor ... list, invoicing, and production sheets. * Responsible for all ad products during ad period and ...

Food City

Service Deli Coordinator

Knoxville, TN · On-site

$12 - $14.25/hr

Manage Service Deli associate to maximize sales and profitability * Assist in management of labor ... list, invoicing, and production sheets. * Responsible for all ad products during ad period and ...

AMS Industries, Inc

Service Coordinator

Nashville, TN · On-site

$41 - $49K/hr

Out of our beautiful Nashville, TN facility, you'll handle invoicing and dispatch, scheduling HVAC/ ... To Associate Vice President Travel TBD Apply For This Role Takes about 5 minutes • We reply to ...

DSV A/S

Customer Service Agent-Warehouse

Clarksville, TN · On-site

$13.50 - $18/hr

Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES ... Assure proper invoicing of accounts by verifying customers as required. * Handles returned ...

DSV

Customer Service Agent-Warehouse

Clarksville, TN · On-site

$13.50 - $18/hr

Associates are expected to comply with all corporate and site-specific policies. Essential Duties ... Assure proper invoicing of accounts by verifying customers as required. * Handles returned ...

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Invoicing Associate information

What are the key skills and qualifications needed to thrive as an invoicing associate, and why are they important?

To thrive as an Invoicing Associate, you need strong attention to detail, basic accounting knowledge, and proficiency in data entry, typically supported by a high school diploma or equivalent. Familiarity with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Strong organizational skills, effective communication, and the ability to manage time efficiently help you excel in this role. These skills ensure accurate billing, timely payments, and smooth financial operations for the organization.

What is an invoicing associate?

Invoicing Associates are professionals responsible for preparing, processing, and managing invoices for a company or organization. Their main duties include ensuring that billing information is accurate, sending invoices to clients or customers, tracking payments, and resolving any discrepancies related to billing. They often work closely with other departments, such as accounting and sales, to ensure smooth financial transactions. Strong attention to detail, organizational skills, and proficiency with billing software are important for this role.

What are some common challenges faced by invoicing associates, and how can they be effectively managed?

Invoicing Associates often encounter challenges such as managing high volumes of invoices, ensuring accuracy under tight deadlines, and resolving discrepancies with clients or internal departments. Staying organized and maintaining clear communication with team members in finance, sales, and customer service can help mitigate these issues. Utilizing robust accounting software and double-checking data entries are also key practices that help Invoicing Associates maintain accuracy and efficiency in their role.

What is the difference between Invoicing Associate vs Accounts Payable Clerk?

AspectInvoicing AssociateAccounts Payable Clerk
Primary RoleProcessing and managing customer invoicesManaging vendor bills and payments
Required SkillsAttention to detail, data entry, basic accountingData entry, invoice processing, vendor communication
Work EnvironmentFinance or accounting departments, office settingFinance or accounting departments, office setting
Common CertificationsNone required, but familiarity with accounting software helpfulNone required, basic accounting knowledge beneficial

Both roles involve financial data entry and processing within the accounting department. The Invoicing Associate focuses on customer invoices, while the Accounts Payable Clerk handles vendor bills. They share similar skills and work environments, making them closely related but distinct in their specific functions.

What are the most commonly searched types of Invoicing jobs in Tennessee? The most popular types of Invoicing jobs in Tennessee are:
What cities in Tennessee are hiring for Invoicing Associate jobs? Cities in Tennessee with the most Invoicing Associate job openings:
Invoicing Associate jobs near you

Case Management Team Manager

Primeritus Financial Services

Nashville, TN • On-site

Full-time

Posted 21 days ago

Job description

Primeritus Financial Services is a national provider of repossession management, remarketing, titled, and skip tracing services to the automotive finance industry in the United States and Puerto Rico. Primeritus provides clients with value-added, outsourced repossession management, skip tracing investigations, and remarketing services by leveraging a national network of certified agents and unique investigative techniques to quickly and reliably secure customers' collateral. Through effective leadership, service, and performance, Primeritus Financial Services offers the trifecta of repossession services: locate, recover, and remarket.
Position Summary:
The Case Management Team Manager leads a team of Case Management Associates responsible for the accurate, timely processing of repossession and post-recovery cases from assignment through invoicing. This role owns team performance and case queue health across core workflows - including transport, keys, storage, redemption, and lender invoicing - and ensures cases move through IBEAM in compliance with client SLAs. The Team Manager is accountable for staffing, coaching, and performance management within the team, and serves as the point of escalation for complex cases, agent-facing issues, and cross-functional coordination with Account Management and Operations leadership.
Key Responsibilities:
  • Manage day-to-day operations of the Case Management team, including workload distribution, queue monitoring, and coverage planning to ensure all case statuses (transport, keys, storage, redemption) are actively worked within SLA.
  • Directly supervise Case Management Associates (CMA I-III), including hiring, onboarding, training, coaching, and performance evaluation.
  • Monitor IBEAM case queues proactively to identify aging, stalled, or at-risk cases before they become SLA breaches or client escalations, and hold team members accountable for queue ownership.
  • Serve as the escalation point for complex or sensitive cases, including coordination with recovery agents, auctions, lenders, and internal Account Management on client-facing issues.
  • Ensure consistent, well-documented communication practices across IBEAM notes, email, and phone - balancing documentation requirements with the practical need for real-time coordination with agents and auctions.
  • Partner with Account Management and Finance/Operations leadership on client performance reviews, scorecards, and remediation plans tied to case management execution.
  • Track and report on team-level KPIs (case aging, SLA compliance, invoicing accuracy and timeliness, queue backlog) and escalate systemic issues or resourcing gaps to leadership.
  • Identify and implement process improvements to reduce case handling time, prevent revenue leakage (e.g., unbilled or unclosed cases), and improve consistency across the team.
  • Support capacity planning and staffing recommendations based on case volume trends and team performance data.
  • Uphold accountability standards across the team, including addressing performance gaps directly and consistently.

Qualifications:
  • 3+ years of experience in case management, repossession/recovery operations, or a related operations role within the auto finance, lending, or recovery industry.
  • 1+ years of experience directly supervising a team, with demonstrated ability to manage performance, coach for improvement, and hold team members accountable.
  • Working knowledge of repossession industry systems and workflows (e.g., IBEAM, RDN, Recovery Connect) strongly preferred.
  • Strong understanding of lender/client SLA requirements and the operational and financial impact of missed deadlines (e.g., invoicing delays, cost absorption, client relationship risk).
  • Excellent written and verbal communication skills, with the ability to manage sensitive client and agent-facing situations professionally.
  • Demonstrated ability to identify and resolve process breakdowns before they escalate.
  • Proficiency with Microsoft Excel and case management/CRM platforms.

Preferred Qualifications:
  • Experience managing multi-channel communication workflows (notes, email, phone) in a high-volume case environment.
  • Prior experience partnering cross-functionally with Account Management or client-facing teams on performance issues.
  • Experience with staffing/capacity analysis and headcount planning.

Success Measures:
  • Case queues across all workflow types are actively monitored with no unexplained aging or backlog.
  • Team members demonstrate consistent ownership of their assigned queues without reliance on others to cover gaps.
  • Client escalations related to case management execution decline over time, and SLA compliance improves.
  • Documentation practices meet client requirements without introducing unnecessary redundancy into agent- and auction-facing workflows.

Working Conditions:
• This is a hybrid based role, working in our Nashville, TN or Raleigh, NC office.
• Sedentary position requiring extended periods of computer use.
• Must be able to work in a dynamic and sometimes noisy environment.
• Predictable attendance and adherence to established protocols are essential.
Primeritus an Equal Opportunity employer and all qualified applicants will receive consideration to employment without regard to race, color, religion, gender, pregnancy, sexual orientation, national origin, age, or protected veteran or disability status.

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