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Investment Operations Associate Jobs in Salisbury, MD

Retail Sales Associate

Salisbury, MD · On-site

$65K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Continuously develop yourself through ongoing training and up-skill in operational functions across ... From health and well-being benefits to investment in your education and career, we've got you ...

Sales Associate

Salisbury, MD · On-site

$14 - $16/hr

We've kept our close-knit culture since our founding, and we invest in our teams with training and ... Our hours of operation allow you to balance work and personal activities - whether you have class ...

We've kept our close-knit culture since our founding, and we invest in our teams with training and ... Our hours of operation allow you to balance work and personal activities - whether you have class ...

Retail Sales Associate Spanish Bilingual

Salisbury, MD · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Continuously develop yourself through ongoing training and up-skill in operational functions across ... From health and well-being benefits to investment in your education and career, we've got you ...

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Showing results 1-20

Investment Operations Associate information

See Salisbury, MD salary details

$21.7K

$95.9K

$210.8K

How much do investment operations associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for investment operations associate in Salisbury, MD is $95,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $116,000.00 per year, depending on experience, location, and employer.

What is an investment operations associate?

An Investment Operations Associate supports the daily operational processes of an investment firm, ensuring trades, settlements, and reconciliations run smoothly. They work closely with portfolio managers, traders, and custodians to manage financial transactions, mitigate risks, and maintain accurate records. This role requires strong analytical skills, attention to detail, and knowledge of financial instruments. It is essential for maintaining the efficiency and integrity of investment operations.

What are the typical daily responsibilities of an investment operations associate?

As an Investment Operations Associate, your typical day involves processing trade settlements, reconciling investment accounts, maintaining transaction records, and ensuring operational compliance with regulatory requirements. You may also coordinate with portfolio managers, custodians, and third-party vendors to resolve discrepancies or execute instructions. Attention to detail and the ability to juggle multiple tasks are essential, as you’ll often manage time-sensitive processes. This role provides valuable exposure to the inner workings of investment management and can serve as a strong foundation for future advancement in finance or operations.

What are the key skills and qualifications needed to thrive in the investment operations associate position, and why are they important?

To thrive as an Investment Operations Associate, you need strong analytical skills, attention to detail, and a foundational understanding of financial markets or investment management, typically supported by a bachelor’s degree in finance, economics, or a related field. Familiarity with portfolio management systems, trade settlement software, and Excel, as well as certifications like CFA Level I, can be advantageous. Effective communication, organizational abilities, and problem-solving skills help individuals excel within cross-functional teams. These capabilities are crucial for ensuring the accuracy, efficiency, and compliance of daily investment operations in a fast-paced environment.

What are the most commonly searched types of Investment Operations jobs in Salisbury, MD?

The most popular types of Investment Operations jobs in Salisbury, MD are:

What cities near Salisbury, MD are hiring for Investment Operations Associate jobs?

Cities near Salisbury, MD with the most Investment Operations Associate job openings:

Infographic showing various Investment Operations Associate job openings in Salisbury, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $95,860 per year, or $46.1 per hour.

Banking Services Operations Associate IV - Retail Servicing Escalations

M&T Bank

Millsboro, DE

$20.55 - $34.25/hr

Full-time

Posted 27 days ago


M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

80th of 171 rated banks


Job description

Overview:

Responds to non-regulatory complaints from various channels including written and email correspondence for mortgage servicing, originations and consumer lending products on behalf of M&T Bank or investors. Responds to inquiries of a more complex nature that have escalated out of the contact center for resolution. Fully resolves the complaints and inquiries by discussing resolution via the phone or creating unique written communications to ensure full satisfaction within set service levels.

Primary Responsibilities:
  • Investigate and resolve problem situations and complaints with accurate information, utilizing judgement, operational and technical knowledge.
  • Research and identify root cause problem causation and work with various levels of leadership to establish a process to mitigate future occurrences.
  • Exercise decision making based on extensive product, systems policy and operational knowledge leveraging resources only when needed.
  • Complete all activities in a manner compliant with applicable laws and regulations, such as RESPA (Real Estate Settlement Procedures Act), FDCPA (Fair Debt Collection Practices Act) and other applicable mortgage and consumer lending servicing regulations.
  • Create written communications to customers.
  • Complete quality control of offshore vendors who are processing work on behalf of the Bank.
  • Maintain proficiency in use of multiple pertinent systems and knowledge of Mortgage and Consumer Lending business and product lines.
  • Review and draft related procedures as requested.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned
Scope of Responsibilities:

The position works under minimal supervision and adheres to metrics and service level agreements.

Education and Experience Required:

Associate's degree and a minimum of 1 year customer service experience, or in lieu of a degree, a combined minimum of 3 years' higher education and/or customer service experience, including a minimum of 3 years' customer service experience

Proven customer service experience

Proficiency with personal computers as well as pertinent spreadsheet and word processing software

Strong verbal and written communication skills

Strong problem-solving skills

Education and Experience Preferred:

Bachelor's degree

Mortgage Servicing experience

Knowledge of RESPA requirements

#LI-111

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationMillsboro, Delaware, United States of America

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