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Investment Operations Associate Jobs in Elgin, IL

We recently closed a $95M Series C and are backed by leading investors including Valor Equity ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

We recently closed a $95M Series C and are backed by leading investors including Valor Equity ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

S., we operate as a registered investment advisor (RIA). Your Future Team The Legal Operations Associate will join Hightower's Legal Department and report directly to the Senior Manager, Legal ...

... Operations Associate to help drive the company's highest-priority strategic initiatives and ... WHAT YOU WILL NEED * 2 - 4 years of experience in management consulting, investment banking ...

Headquartered in Chicago and backed by top-tier venture capital and major health system investors ... The opportunity PatientIQ is hiring a Strategy & Operations Associate to help drive the company ...

A Culture You'll Want to Be Part Of - Be part of a company that invests in its teammates, with real ... The Store Operations Associate is responsible for two key areas: Customer Service * Developing ...

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Investment Operations Associate information

See Elgin, IL salary details

$21.7K

$96K

$211K

How much do investment operations associate jobs pay per year?

As of Sep 9, 2026, the average yearly pay for investment operations associate in Elgin, IL is $95,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,300.00 and $116,100.00 per year, depending on experience, location, and employer.

What is an investment operations associate?

An Investment Operations Associate supports the daily operational processes of an investment firm, ensuring trades, settlements, and reconciliations run smoothly. They work closely with portfolio managers, traders, and custodians to manage financial transactions, mitigate risks, and maintain accurate records. This role requires strong analytical skills, attention to detail, and knowledge of financial instruments. It is essential for maintaining the efficiency and integrity of investment operations.

What are the typical daily responsibilities of an investment operations associate?

As an Investment Operations Associate, your typical day involves processing trade settlements, reconciling investment accounts, maintaining transaction records, and ensuring operational compliance with regulatory requirements. You may also coordinate with portfolio managers, custodians, and third-party vendors to resolve discrepancies or execute instructions. Attention to detail and the ability to juggle multiple tasks are essential, as you’ll often manage time-sensitive processes. This role provides valuable exposure to the inner workings of investment management and can serve as a strong foundation for future advancement in finance or operations.

What are the key skills and qualifications needed to thrive in the investment operations associate position, and why are they important?

To thrive as an Investment Operations Associate, you need strong analytical skills, attention to detail, and a foundational understanding of financial markets or investment management, typically supported by a bachelor’s degree in finance, economics, or a related field. Familiarity with portfolio management systems, trade settlement software, and Excel, as well as certifications like CFA Level I, can be advantageous. Effective communication, organizational abilities, and problem-solving skills help individuals excel within cross-functional teams. These capabilities are crucial for ensuring the accuracy, efficiency, and compliance of daily investment operations in a fast-paced environment.

What are popular job titles related to Investment Operations Associate jobs in Elgin, IL?

For Investment Operations Associate jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Investment Operations Associate jobs in Elgin, IL look for?

The top searched job categories for Investment Operations Associate jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Investment Operations Associate jobs?

Cities near Elgin, IL with the most Investment Operations Associate job openings:

Infographic showing various Investment Operations Associate job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $95,957 per year, or $46.1 per hour.

Customer Operations Associate I

Chicago, IL • On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.

We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.

Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.

About the Role

As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering.

This is an in‑person role based in Chicago, with the expectation of being in the office 4+ days per week.

What You'll Do
  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross‑functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention
About You
  • Desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Proven problem solving results
  • Excellent written & spoken communication skills
Compensation and Benefits

The base pay range for this role is $60,000 to $65,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.

In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.

Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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